Customer Service Data Entry

Sonia Young **** Connally Drive

Atlanta Ga ***** 678-***-****

**********@*****.***

Education and Certification

Clayton State University Bookkeeping and Accounting Sept 2005

Douglass High School High School Diploma June 1988

Experience:

Call Center/Customer Service – Southeastern Trans Feb 2019 Present

To answer calls from customers wanting to schedule transportation,partnering with

Healthcare professionals and facilities routing trips and reconciling claims

Court Support Specialist - City Of Atlanta Municipal Court Aug 2014 –

Answer inquires from the public regarding judicial procedures,court appearances,

Trial dates,collect court fees and fines when they come to pay their traffic tickets

Search files,record case disposition,prepared and filed documents

Detention Tech City Of Atlanta Jail May 2008 – Aug 2014

Staff housing control units, operate doors in housing units, monitors inmates move

ment, maintain personal contact and / or radio communication with security person

nell at all times, process inmates into system, cut checks to bonding companies when

inmates are being released, sorts and distribute mail, receive and account for persoanl property

Teller Ga Telco Credit Union July 2000 – May 2006

To make deposits and withdrawals, counted large sums of money, answered questions in person and over the telephone about banking business, balanced branch manager and vault teller sheets, Issuing saving bonds, recorded night and mail deposits, opened and closed accounts, posted payments

Janitorial Cleaning Kimco Janitorial Service May 2017– Jan 2019

To pull trash,cleaned restroom,swept and mopped floors

Skills:

Data Entry,Microsoft word,excel,customer service skills,typing,cash handling

Mailroom,Warehouse (packing)

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