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Sales Social Media

Toronto, Ontario, Canada
August 07, 2019

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**** ****** ****, *******, ** M*M *X6 +1-647-***-**** SUMMARY OF QUALIFICATIONS

• Over 3 years of experience as a business analyst documenting and translating business requirements, creating communication material and managing relationships with external and internal stakeholders

• Contribution in projects with North American Banks and Insurance companies with a focus on data reconciliation, regulatory reporting and analytics

• Experience in project management, requirements gathering, data analytics and stakeholder management

• Knowledge of Software Development Life Cycle and familiarity with Agile and Waterfall methodologies

• Certified Tableau Desktop Specialist and skilled in creating dashboards using self-service visualization tools

• Proficient in MS Excel, PowerPoint, Word, Project, Visio, Outlook, Office365 and SharePoint

• Certified Big Data Analytics professional and Professional Scrum Master (PSM I) aspirant EDUCATION

MBA (University Of Wisconsin - Parkside, USA) May 2014 – May 2015 MBA MARKETING (IndSearch - University Of Pune, India) Aug 2012 – May 2014 PROFESSIONAL EXPERIENCE

BUSINESS ANALYST Sep 2016 – Apr 2019

HEXANIKA (Pune, India) Data management and regulatory reporting software company

• Engaged with clients to gather software requirements and acted as a bridge between the business stakeholders and the development team to translate requirements and ensure alignment

• Designed business requirement documents (BRDs), workflow diagrams using Visio, and created uses stories

• Created project documentation, gathered use case requirements, created mockups and wireframes and performed gap analysis for a Regulatory Project with “Fifth Third Bank” (Ohio, USA)

• Managed project plans, facilitated weekly touch base meetings with internal and external stakeholders, and carried out User Acceptance Testing for a Regulatory Project with “Grange Insurance” (Ohio, USA)

• Documented business requirements, assisted in building business rules, facilitated weekly touch base meetings and created communication material for a AML Lookback Project with “RSM” (New York, USA)

• Worked with the scrum master and product owner to make sure the development effort was aligned to scope

• Documented features and benefits of product components and managed the product content repository

• Analyzed and incorporated key instructions and built rules for regulatory reports in the software

• Created responsibility assignment matrix (RACI) to ensure clarity on stakeholders for the project delivery

• Used issue log & knowledge repository tool to log issues & record expertise gained during the project life cycle

• Created dashboards and reports using data visualization tools like Tableau and Qlik Sense PRE-SALES SPECIALIST Sep 2015 – Sep 2016

HEXANIKA (NYC, USA) Data management and regulatory reporting software company

• Interacted with C-level executives from banks and insurance companies and conducted in-person meetings

• Facilitated solution demos and knowledge transfer to help clients and partners leverage system strengths

• Responded to client RFI and RFP requests

• Developed pricing model using excel (multiple if-then formulae) for On-premise and SaaS engagements

• Drafted client proposals, project plans and SOW agreements to initiate client engagements

• Conducted market research activities for product launch

• Created communication material including presentations, videos and collaterals

• Implemented CRM tool (Zoho) to structure the data for the sales and marketing team and generate invoices

• Designed KPIs for sales and marketing teams, tracked their progress and created quarterly plans INTERN-CONTENT July 2015 – Aug 2015

Zomato USA LLC (NYC, USA) A restaurant search and discovery service

• Supported data collection activity, quality check and data formatting References Available Upon Request

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