Customer Service Assistant

OBJECTIVE

Highly motivated, self- driven individual possessing excellent communication skills. Lead by example with ability to motivate and energize people. Consistently reach goals, improve best practices and manage time effectively. Now looking forward to making significant contribution as a team player with a company that offers a genuine opportunity for progression.

SUMMARY OF QUALIFICATIONS

Administrative

Appointments, filling, letter composition, patient records, telephone techniques, referrals, Microsoft Word, Excel, Patient education, HIPAA trained, OSHA certified, Treatment tray set-up, sterilization, CPR/BLS certified (current).

Clinical

Currently working on my veterinary assistant certifications.

Also had externship at KAAWS clinic, learned to work at a rapid pace and effectively help with surgeries.

WORK EXPERIENCE

Home Health Unlimited - CAREGIVER

2013-2014 Houston, TX

Feed Patients

Bathe

Running errands

Give medications

TREASCHWIG VETERINARY CLINIC- RECEPTIONIST

2015-2017 Spring, TX

Managed multiple phone lines while maintaining great customer service.

Scheduled appointments

Filed

Effectively communicated with patients, and clients.

City Ambulance - DISPATCHER

2017-2018 Klein, TX

Verify information with facilities

Answer phones

Dispatch appropriate crews to location in timely manner

Input data for company in excel spread sheets.

EDUCATION

CALHOUN CITY HIGH SCHOOL, Calhoun City, MS

High School Diploma 05/2007

PIMA MEDICAL INSTITUTE, Houston, TX

Veterinary Assistant 04/2018 (incomplete)

REFERENCES:

Melanie Harrison : 502-***-****

Jenny Cook : 832-***-****

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