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Business System Analyst

Toronto, Ontario, Canada
August 07, 2019

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Remya Aykkara

Business System Analyst

Cell No: +1-365-***-****

E-Mail: LinkedIn:

Professional Summary

oIT Professional having 6 years of experience as a successful Business System Analyst with strong domain knowledge in P&C Insurance, Banking &Finance.

oAs a Business System Analyst:

oExperience in developing BRD, FRS, DMD, IDD, UML, User stories, Use cases, Implementation of best practices, Using process analysis & definition, Standardizing ways to use JIRA, Automating JIRA dashboards

oExpertise in Root Cause Analysis in identifying the issues faced by the project in coordination with Development and Testing Teams.

oProficient in solving business problems by applying industry & technical knowledge through the definition of high-level solutions.

oProficient knowledge of tools such as Jira and Rally for backlog management

oSolid Business, Communications, and Presentational Skills, adept at written correspondence, presentations, reports, implementation requirements, and project status reports.

oExtensive experience in the different phases of SDLC including Waterfall, Agile- RUP, Iterative methodologies and easily adaptable to any other customized methodologies

oIdentify and raise risks, issues, assumptions, dependencies, etc. to support solution delivery

oInvolved in large scale data converseb ions and data warehouse migrations.

oTechnical Skills:

o3+ years of using SQL to investigate and understand datasets.

oWork closely with the development and product teams and clearly communicates with all stakeholders in the management around the progress of projects

oExpert in writing business requirement documents (BRD), Functional documentation and experience in UML skills (UML, Use Case, User stories)

oBuild and maintain a backlog of epics, features, user stories and tasks based on business requirements and technical design.

oHand on experience in performing Source to Target data mapping, reverse data mapping from consumer reports and extracts to help determine data lineage in enterprise wide data warehouse migration projects.

oExpertise in JIRA (workflow design, scheme design, custom field design, etc).



SDLC, Waterfall, Agile (Scrum & Kanban Frameworks)

Agile Tools

Cardboard, Retrium, IdeaBoardz

Collaboration tools

Hipchat, Slack, MS teams, Sharepoint, Confluence, Mindmaps

System Development

Requirement Analysis, Functional Analysis, Testing, Documentation and Implementation, Gap analysis, BRD, FRD, DMD, BDD/Gherkins

Defect Tracking and Management Tools

HP ALM 11/12, SharePoint 2010, Lotus Notes

Requirements Management Tools& User story management

Confluence (with JIRA integration), Rational Clear Quest, RTC, RRC, JIRA, Rally, Trello.

Other Tools & Technologies

SQL, MS Office, MS Visio, Quest TOAD, SQL Developer, XML, SOAP UI, HTML, JAVA,

Snap Financial Group (Toronto, Canada) Oct 2018 – Till Date

Business System Analyst

oWorks closely with finance, technology, product, compliance, operations, and enterprise risk management teams on the development of reporting and dashboards to be used by management and departmental teams.

oPrepare business requirement documents (BRD) for Power Curve Originations functionality pack enabled for the SNAP solution.

oWork with SME resources and assist in performing data reconciliation and data migration testing process and highlight any issue for correction

oFacilitate stakeholder meetings and workshops to gather and refine requirements created BRD for AML project.

oProviding business support and business system analytic support to the business line and supporting the development team for Implementation.

oFacilitating technical meetings to define solutions, functional specifications, implementation plans, identify resources and schedule activities.

oPrepare functional design and gap analysis and functional testing as required

oIdentify project requirements by interfacing with Stakeholders, determining project scope and create Business Requirement Documents (BRD) and Functional Specification Documents.

Nationwide Insurance (Ohio/ USA) Feb 2016 – SEP 2018

Business Analyst

oTranslate business and system needs into solution requirements for designers, developers, and testers, using requirements elicitation, analysis, specification, verification, and management techniques.

oTake part in release and Iteration Planning Meetings (IPM) and work with SMEs to arrive at point estimates for RRC and RTC story cards

oPrepare metrics around story card points met per iteration, along with defects raised and fixed in an iteration.

oCreated BRD and mapping documents for the Guidewire Rating Management Implementation

oAligned with the Guidewire PolicyCenter workstream and worked closely with BillingCenter, Integration, ClaimCenter, Conversion, Agent Portal and Forms streams.

oBuild and maintain a backlog of epics, features, user stories and tasks based on business requirements and technical design.

oServed as a functional expert on the specified application, and workstream as a central point of contact between the business unit and IT's Application Development Teams

oWork closely with the offshore development teams and conduct daily stand-up sessions.

oCollaborate with Product Owner and Quality Engineering Teams to develop and maintain Product Backlog.

oWork with Business Partners and Stakeholders in understanding the road-map, milestones & deadlines to plan the work accordingly.

oServed as a functional expert on the specified application, and workstream as a central point of contact between the business unit and IT's Application Development Teams

oFacilitate Scrum ceremonies such as Daily Standup, Sprint Planning, Review, Retrospective and Product Backlog grooming.

Ohio Department of Job and Family Services /ODJFS (Ohio, USA) Oct 2014 – Feb 2016

Business Analyst

oActively participated in SCRUM meetings and ensured all Agile project techniques are used in accomplishing the tasks based on the deadlines

oDeveloped the Business, Functional and Non –Functional requirements by translating the needs, expectations, constraints, and interfaces into a User Story format understandable to both clients and technologists.

oConducted Kick-off meetings, Requirements meetings and Solution meetings to oversee the requirement gathering and documenting the process from start to end

oPerformed Data Mapping operations in identifying and defining the Datasets for various report generation

oFormulated and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and the test case to their functional requirements and reported bug/defect in JIRA

oPrepared BRD for integration with LE (Labour Exchange) and WIA (Workforce Inventory Act) related activities.

oInvolved in preparing System Test Plans, System test scenarios, Manual and Automated Scripts.

oManaged full testing of the solution including devising test strategy and plan as well as execution of testing (manual and/or automated) and managing User Acceptance Testing (UAT) till signoff is received

National Bank OF Dubai/NBD (Dubai, UAE) Apr 2007 – Mar 2009

Business Analyst/Quality Analyst

oEvaluate tools for automation testing activities available in the market & propose the best tool for customer acquisition.

oManage the project teams which is spread across offshore & onsite. Manage resource planning, resource loading, budgeting.

oPreparation of all the test artifacts such as Test Plans, Test Strategy, Estimation, Status reports.

oA hands-on contributor to build and enhance solutions to challenging technical problems that improve the effectiveness for product development teams; including test tools and frameworks, harnesses, and fixtures through a more structured test methodology.

Educational Qualification

oBachelor Degree in Bank Management (Periyar University 2004-2007)

oCertified Scrum Product Owner (2019)

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