P&L Revenue Management - Accounts Receivable - Operations Management

JERRY MURRAY

Burleson, TX **************@*****.*** 817-***-****

MASTER’S IN ORGANIZATIONAL MANAGEMENT

SENIOR LEVEL OPERATIONS or ACCOUNTS RECEIVABLE EXECUTIVE

EXECUTIVE SUMMARY

Experienced, driven, growth-focused, multi-faceted revenue management and operations professional that offers comprehensive experience in various industries. Equipped with expertise in improving operational efficiencies, profitability, and providing strategic recommendations while serving as an industry leader of large- scale and complex organizations and developing highly effective teams. AREAS OF EXPERTISE

P&L – Revenue Management - Accounts Receivable - Operations Management – LEAN – Customer Service - Training & Development – KPI Management – Manufacturing - Process Improvement PROFESSIONAL EXPERIENCE

MARS SERVICES, LLC – DALLAS, TX 2018 –2019

A regional technical services company.

DIRECTOR OF OPERATIONS

Leader of the Accounts Receivable team, managing over $8M/year is sales

Reduction of the >90 balances from $1.5M to $267K

Director of customer service, trade operations, and accounts receivable responsibility. Lead to 12 direct team members.

Manage the successful relationships with customers in the DFW Metroplex. SUPERCLEAN SERVICE CO. – DALLAS, TX 2017 –2018

A national janitorial and cleaning service.

DIRECTOR OF CUSTOMER SERVICE

Director of operation overseeing customer service responsibility. Lead to 17 direct team members.

Developer of successful relationships with over 1500 sub-contractors.

Overseer of cleaning services for 187 clients with over 3500 locations. GREATWIDE DISTRIBUTION LOGISTICS – DALLAS, TX 2015-2017 The leading provider of pallet repair operations for CHEP (The largest Pallet Pooling Company in the world). REGIONAL DIRECTOR OF OPERATIONS

Manager of P&L responsibility for the South Region (4 Sites) totaling Revenue of $32M and EBITDA of

$11M. Leader of 4 direct team members and total team of 377 region-wide.

Managed the maintenance department for all 4 sites

Transformed the Houston Market to a positive EBITDA.

Navigated the negotiation and management of all supplier agreement. LIBERTY TIRE LLC. – MIDLOTHIAN, TX 2008-2014

A premier provider of tire recycling services transforming over 140M tires into raw materials. REGIONAL VICE PRESIDENT – OPERATIONS

Responsible for the entire P&L and Accounts Receivable for the Southwest Region (3-6 Sites) totaling Revenue of $48M and EBITDA of $14M. Production of Crumb Rubber, Rubber Mulch products and TDF. Supervisor to 12 direct team members and total team of 253 region-wide.

Slashed Greater than 45-day A/R Balance from $3.7M to $85K for the region.

Managed the maintenance department for all 6 regional sites.

Collaborator of successful equipment and process implementation in Dallas and Oklahoma Plants

Awarded Annual Safety award for TRIR and PVAR 4 straight years.

Successfully implemented the Lean 5S methodology at all locations resulting in fixed cost savings of

$100K annually

Led the successful system implementation of the paperless manifesting system in Texas and Oklahoma which resulted in total cost savings of $350K and allow for ease of state required reporting

Evaluated and made recommendations and implemented system enhancements and policy and procedure enhancements delivering annual cost savings of $125K, while increasing annual profitability by $4M.

ADDITIONAL CAREER HIGHLIGHTS

MOTOROLA, INC – Program Manager 2007-2008

Held responsibility for the management of payment activity for all Motorola shipments in the Americas accounting for over $50M/month, as well as the operating budget of the transportation department totaling $39.4M.

Responsible for all Chargeback/Deduction processing to ensure proper billing and collections.

EDI transmission of invoice data and payment data.

Improved the exceptions processing to reduce items handled each day from 500 to less than 30 ATMOS ENERGY CORPORATION - Director of Payment Applications 1999-2007

Accurate and timely posting of 3.2M payments/month with the revenue impact of over $450M.

Days Sales Outstanding (DSO) reduction from 62 to 28 days.

Led a team of 19 direct reports and 52 indirect reports.

Ensured the monthly Sarbanes/Oxley compliance of all cash movement.

Successfully implemented the RDC systems and equipment across the company (22 Sites).

Responsible for all Chargeback/Deduction processing to ensure proper billing and collections.

Project management of customer systems including PC Banking, Web based payments, and Electronic 3rd party processing

MCKESSON DRUG COMPANY - A/R Director - Shared Services 1995-1999

Led 8 Direct reports and 66 indirect reports.

Responsible for the development, implementation and successful operation of the Shared Services unit

(Billing, Collections, Payment Application).

Responsible for all Chargeback/Deduction processing KAISER PERMANENTE HEALTH PLAN - A/R Director 1984-1995

Led 29 Direct reports

Responsible for the development, implementation and successful operation of the Shared Services unit

(Billing, Collections, Payment Application) in Texas.

Responsible for all Chargeback/Deduction processing EDUCATION

Master of Organizational Management

Bachelor of Science in Business Management

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