Vishnu Prasad B.V

Contact: +91-917******* E-Mail: ac90l2@r.postjobfree.com Location: Chennai

Results Driven Technical Lead–10+ years of techno-managerial success

- Software Development Lifecycle Solution Designing Technical Analysis & Consulting Client & Stakeholders Relationship Management Development, Maintenance, Enhancement & Production Support Requirement Gathering & Analysis IT Service Management Technical Documentation - Technical Specification, High Level Design & Low Level Design, Unit Test Case Documents Enhancement of Change Requests Incident, Change, Release Management Team Building & Leadership Aligning IT with Business Translating Customer Business Needs Performance Tuning Risk & Issue Management Source Code Control

Verifiable experience in managing overall Software Development Life Cycle (SDLC) covering development, enhancement, production and testing while ensuring to meet/exceed organizational initiatives and are consistent with industry best architectural standards.

Forte in managing incidents/problems/changes to ensure that they are diagnosed, logged and escalated to appropriate and consistent quality standards while bridging and aligning communication between Service Desk, IT staff and Customers.

Solidified account portfolio and assured revenue by capturing voice of customer and converting them to create business solutions, sustaining healthy business relations with clients, winning business, handling escalations to clear ambiguity/conflicts on various business need.

Convincing communicator with an ability to interact effectively with people of diverse nationalities and professionals across professional hierarchy.

An out-of-the-box thinker with excellent leadership skills and demonstrated abilities in controlling team in off-shore working model.

Business Value Proposition

Worked with leading and well-known conglomerates namely TCS, Cognizant and HCL Technologies.

Success in working on high value and mission critical development and enhancement projects for global clients from multi-domain business verticals i.e. Banking, Insurance, and Manufacturing Logistics.

Bagged 1st prize for effective interface as a team for “Hackathon” - a code contest event conducted within Cognizant in July 2014.

Accorded for value adding the business with innovative application ideas as part of Continuous Service Improvement.

Imperative in automating manual BAU tasks that not only enabled a more reliable/robust application but also allowed the team to focus on other priority issues.

Passionate about and keeps self-updated with the recent technological advancement, presently acquainting self with in-and-out of Big Data Technology.

- Online/Classroom Courses: Apache Spark & Scala - July 2017

Data Science with R – August 2018

PGP in Artificial Intelligence & Machine Learning @ Great Lakes, 2019 (Ongoing)

- Oracle Products Experience: PL/SQL developer, SQL developer, Toad, Forms builder and Reports Builder

- Professionally Certified: Oracle PL/SQL Developer Certified Associate (OCA) – 2013

Oracle Advanced PL/SQL Developer Certified Professional (OCP) – 2014

CAREER EPISODE

Technical Lead @ HCL Technologies, Chennai, India (Aug 2015 to Present)

- Present Project Overview –

Project: Bank of Ireland Global Markets Support Customer: Bank of Ireland (BOI)

Role: Production Support cum Team Lead Period: Feb 2016 to Present

Client Description: A Commercial Bank, with roots engraved in Ireland and holds the status of being one of the traditional 'Big Four' Irish banks. BOI Global Markets include various applications such as Foreign Exchange, Cash Positions, Market Repository, and SWIFT, etc.

Solution Environment: MS Windows, Oracle 11g R2 database, Unix Solaris, Forms & Reports 10g & 11g

Tools: Toad, Putty, WinSCP, Clearcase, SVN, Notepad++

TECHNO-FUNCTIONAL DELIVERABLES INCLUDE

Technical Oversight:

4Interfacing with clients for business gathering, conducting system analysis and finalizing technical/functional specifications and high level design documents for the project.

4Managing & advancing issues by escalating to an elevated level of expertise by integrating with Change/Incident/Problem, Availability/Capacity & configuration management.

4Monitoring SOD and EOD jobs; analyzing and arriving at the root cause in case of failure; providing resolution for the incidents with priority 1, 2, 3, 4 and 5 and presenting the customer to decide on the preventive measures.

4Working on small change requests as per business requirements, falling under L3 support.

4Serving in a role of queue manager, On-Call support for EOD issues on a Rota basis.

4Keeping track and updating the source code repository for the changes delivered by the application support team.

4Providing support for resilience testing / DR activity for the application and database servers.

4Analyzing trend of Incidents &Events raised through monitoring reports from several modules of all the infrastructure devices and application for better quality and to define future improvements.

SDLC Management:

4Managing system architecture definition, software specification/design, implementation, and testing of enterprise applications.

4Demonstrating a thorough understanding of requirements and utilizing in design, implementation, integration, testing, verification and maintenance of software products.

4Conducting reviews of codes and test cases and providing post-implementation, application maintenance & enhancement support with regards to the product/software application.

4Working as a Configuration Management Lead for the source codes developed or modified, either by Release or Support Team.

Delivery Management:

4Understanding and coordinating client’s needs / enhancements, customization, software-related issues, and providing solutions in adherence to delivery schedules.

4Participating in tripartite live issues discussions with the client in case of impact assessments.

People Management:

4Managing a team of 6 employees to achieve department goals; creating a positive vibe among the team, holding one-on-one sessions for brain storming and trainings

PREVIOUS ENGAGEMENTS

Associate Cognizant Technology Solutions, Chennai, India Aug 2011 to Jun 2015

System Engineer Tata Consultancy Services, Kochi, India Aug 2008 to Apr 2011

SCHOLASTIC PORTFOLIO

Bachelor of Technology 2008

Thiagarajar College of Engineering, Madurai, Tamil Nadu

- Professional Enhancement -

Informatica Learner - May 2018

Oracle Forms & Reports (Basics) - 2015

Oracle EBS Fundamentals (Oracle EBS Architecture and Oracle EBS Installation) – Jun 2014

Oracle 11g New Features - 2014

Teradata 13 Learner – 2013.

Project Annexure

KEY PROJECTS WITH HIGHLIGHTS

Title: Basel II Calculation and Reporting Solution (BCRS)

Customer: Standard Chartered Bank

Period: Sept 2015 to Dec 2015

Role: Team Lead

Description: The project aimed at designing an application that allows changes in the results calculated by the Basel engine, via. loading external files into the database. It also provides additional data to the generated results by populating them with few more numerical fields followed by pushing the generated results into other formatted tables for loading into the BCRS application.

Deliverables:

Performed requirements gathering, design walkthrough, design freeze, implementation, and unit testing; allocated jobs to the team members for the change requests received.

Engaged in reviewing the code, technical specification document and providing implementation sign-off for the change requests received.

Managed configuration for the source codes delivered to the customer; and performance tuning of loading an external file into the database with 30K records.

Headed a team of 4 members for a particular release.

Solution Environment: MS Windows, Oracle 11g R2 database, Unix Solaris

Tools: SQL Developer, PLSQL Developer, SVN, Putty, WinSCP, Notepad++

Work Location: HCL Chennai, India

Title: Elexon Application Maintenance and Development Support

Customer: Elexon

Period: Oct 2012 to Jun 2015

Role: Associate

Client Description: The company is engaged in the electricity industry of the United Kingdom, oversee arrangements that enable selling &trading of generated electricity as well as managing the systems &overseeing the parties that facilitate its operation.

Deliverables:

Role entailed analysing the incidents raised by customer and provided solution for the same.

Provided with impact assessment and cost estimates for the change requests received.

Managed a spectrum of activities involving fixing bugs, performing unit testing and delivering the same as patches and developing Software Fix Deployment Note for patches being delivered.

Enhanced existing code for the change request as part of a particular release.

Managed configuration for the source codes delivered to the customer.

Performed requirements gathering, design walkthrough, design freeze, implementation, and unit testing.

Solution Environment: Windows server 2003/2008, Oracle 10g database, 11g R2 database

Tools: SQL Developer, Remedy, SVN, Pro*C, OFM 10g/11g

Work Location: CTS Chennai, India

Title: LBG ADM Ins Serv.

Customer: Lloyds Banking Group PLC (LBG)

Period: Aug 2011 to Sept 2012

Role: Team Member

Client Description:Largest retail bank in the UK with crucial involvement in various sectors including insurance. It was earlier named as Lloyds TSB Group, and after the acquisition of HBOS PLC in Jan 2009, it was renamed as Lloyds Banking Group PLC.

Deliverables:

Involved in enhancement of the existing code as the change requests placed.

Developed technical design, user test plan and user test execution in addition to running of batches on a regular basis.

Solution Environment: MS Windows, Oracle 10g database

Tools: SQL Developer, Secure shell, Harvest

Work Location: CTS Chennai, India.

Title: TCS Bancs Treasury

Customer: TCS Treasury

Period: Jan 2009 to Apr 2011

Role: Team Member

Client Description: An Integrated Treasury Management System for Forex Dealing, Money Market Operations, Securities Trading, Derivatives Trading and Portfolio Management.

Deliverables:

Tasked to develop various reports using Oracle Reports Builder 9i along with its final verification and delivery.

Effective role in handling change requests and development &maintenance of various PL/SQL procedures, functions for issue fix, and reports generalization.

Solution Environment: MS Windows, Oracle 9i database

Tools: Oracle 9iDS, PL/SQL Developer, Oracle Reports Builder 9i

Work Location: TCS Kochi, India

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