Laura Jenkins
Home phone: 709-***-**** Cell phone: 709-***-****
**********@*****.***
Objective:
I am looking to obtain full-time employment.
Work Experience:
Biomedical (Electronics) Engineering Technologist (Student Workterm) Eastern Health (Janeway, Health Sciences, St. Claire’s and Carbonear General) May 2019-June 2019
Class of 2019 Valedictorian (Ridge Road Campus)
Responsibilities
• Work side by side with an Eastern Health Biomedical Engineering Technologist:
• Helped complete work orders;
• Completed Preventative Maintenance;
• Fixed equipment;
• Gathered knowledge about medical equipment;
• Got to work on equipment with little to no supervision;
• Logged all work completed;
• Responded to work order calls;
• Assembled equipment from start to finish;
• Got to see the equipment inside the Operating Room and how it works; Swing Manager
Freedom Foods (McDonald’s) June 2017-present
Responsibilities
• Trained employees
• Maintained all mechanical equipment
• Supervised staff
• Organize breaks and staff coverage
• Count and balance tills at the end of each shift
• Trained in kitchen, in drive thru and on cash
• Approve employee discounts
• Proficient in food safety and cleaning procedures
• Completing reports and transfers
• Quality control for inventory, food safety and OH&S
• Certified in ServSafe
Student Campus Assistant
College of the North Atlantic – Ridge Road Campus Summer 2017 Summer 2018 – April 2019
Responsibilities
• Cleaned and prepared lockers for rent in the fall semester
• Assisted with planning Orientation Days for September
• Assisted Student Services staff with photocopying, mail-outs, shredding, and filing
• Assisted with preparation for Fall Registration
• Assisted within Campus Administration Office as needed
• Spent 2 weeks with Chinese Exchange Students
o Acted as a tour guide, helped them learn more English, spoke about attending CNA, travelled to various places and explained the history of the sites, and was a student ambassador to the youth who travelled to CNA from various locations throughout China.
Waitress/Hostess/Bartender/Cook
The Stone Jug Restaurant – Carbonear Nov 2015-May 2017 Responsibilities
Waitress:
• Tend to dining needs of restaurant patrons
• Take payment
• Using the TouchBistro restaurant system
Hostess:
• Greet and seat customers
• Seating plan for busy lunches and suppers
Bartender:
• Served draft beer, make drinks and help create new drinks
• Counted bar inventory
Cook/Garde Manger:
• Completed kitchen prep including:
o Making salads, dressing sandwiches and burgers, prep lettuce, tomatoes, pickles, etc., and completing and dressing desserts
Head Cashier/Customer Service Representative
Home Depot – St. John’s, NL May 2015-Aug 2015
Lloydminster, AB Sept 2014-Feb 2015
Responsibilities
Head Cashier:
• Managing the front-end cashiers
• Setting up cashiers breaks and lunches
• Keeping the front end clean
• Ensuring cashes are put out in the morning and taken back in the evening
• Responding to the front-end alarm system
Customer Service Desk Representative:
• Placing special orders for customers
• Signing out and retrieving special orders
• Calling vendors
• Filing paperwork
• Completing returns
• Opened and closed the customer service desk
Various Management and Crew Positions July 2009-Aug 2014
(Second Assistant Manager, Salaried Manager Trainee, Swing Manager Team Leader, Crew Trainer, Crew)
Scott’s Family Restaurants - McDonalds Canada, Carbonear, NL Responsibilities
• Occupational Health and Safety manager
• Ordered product for store
• Trained employees
• Maintained all mechanical equipment
• Supervised staff
• Organize breaks and staff coverage
• Count and balance tills at the end of each shift
• Trained in kitchen, in drive thru and on cash
• Approve employee discounts
• Proficient in food safety and cleaning procedures
• Completing reports and transfers
• Quality control for inventory, food safety and OH&S
• Certified in ServSafe
Transferable Skills:
• Communication and interpersonal skills
• Customer service
• Confidentiality
• Organization
• Time management
• Teamwork
• Cashier skills
• Computer skills
• Cashier and employee management
• Reach Truck operation
• First Aid
• Product ordering
Education:
College of the North Atlantic
St. John’s, NL - Ridge Road Campus May 2017-June 2019 Electronics/Biomedical Engineering Technology
• Engineering Technology Class of 2019 Valedictorian
• Recipient of the Municipalities of Newfoundland and Labrador Bursary (2018, 2019)
• Completed Diploma
College of the North Atlantic
Carbonear, NL Sept 2016-April 2017
First Year Engineering Technology
• Recipient of the College of the North Atlantic Student Union Bursary College of the North Atlantic
Carbonear, NL Sept 2009-April 2010
Completion of Comprehensive Arts and Science College/University Transfer Year Carbonear Collegiate
Carbonear, NL Sept 2006-June 2009
High school honours diploma
• Nelson Coish Memorial Scholarship;
• The Fry Family Foundation Scholarship.
Accomplishments and Training:
• I am trained in Microsoft Office software (Word, Excel, Powerpoint, etc.);
• I type approximately 60 words per minute;
• I have experience with C++ software;
• I am trained to use AutoCAD;
• I have completed:
• 2 Electrotechnology courses;
• a drafting course;
• a networking course;
• 3 Analog courses;
• 2 Circuit courses;
• a Financial Analysis and Project Management course;
• Several Medical courses;
• I am a quick learner, and I strive to achieve;
• I have exceptional customer service skills;
• Certified in First Aid;
• Certified in OH&S and WHMIS;
• Experience driving a Reach Truck;
• I am knowledgeable in many software and word processor programs;
• Volunteered with many not-for-profit organizations;
• I received the spirit award at the Miss Achievement Newfoundland and Labrador Pageant 2007;
• I was Miss Carbonear 2007-2008;
• I have volunteered with Trinity-Conception Pageants for 11 years;
• I have bettered my people skills;
• I made good use of my organizational skills;
• I learned different aspects of the restaurant industry;
• I used my WH&S certification and sat as the head of the WH&S committee;
• I got trained on a reach truck and used it in the store;
• I learned about many different aspects of the store (including hardware - tools, paint, flooring, lumber, plumbing, electrical, blinds, kitchen and bath, and appliances);
• Received the Top Mark Award at the Advanced Shift Management class;
• Received the Top Mark Award at the Basic Shift Management class;
• Promoted from Salary Manager Trainee to Second Assistant Manager;
• Promoted to People and Training Manager;
• Promoted to Occupational Health & Safety Manager;
• Promoted to Equipment Manager;
• Employee of the Month for August 2009;
• Employee of the Month for November 2009;
• Qualified as a hospitality leader;
• Received the Top Mark Award at the Team Leader class. References and Portfolio Available Upon Request