Social Media Customer

H

H

H

A

C

E

H

E

R

R

E

R

O

W

I

T

H

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H

A

N

6

Y

E

A

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O

F

M

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K

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T

I

N

G

E

X

P

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N

C

E

W

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P

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C

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S

E

G

M

E

N

T

M

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R

K

E

T

I

N

G

O

F

F

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R

Maybank Philippines, Inc. Jul 2016 - Dec 2018

Developed a customer journey program for the

emerging affluent customers to create a unique

customer experience.

Implemented sales promotion strategies to increase customer product subscription.

Organized customer engagement activities.

M

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T

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N

G

S

E

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V

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R

Maybank Philippines, Inc. Dec 2012 - Jun 2016

Managed the communication channels of the bank:

intranet site, internal magazine, and social media pages. Supervised the reservation and event management of the Synergy Center for brand-building.

Led the corporate responsibility program of the bank which was awarded Best Finance and Education Program by the Maybank Group in the Maybank Group Awards

Nite 2016.

Designed the corporate giveaways and coordinated with suppliers for production.

M

A

N

A

G

E

M

E

N

T

T

R

A

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N

E

E

Maybank Philippines, Inc. Jun 2012 - Nov 2012

Immersed in the different stations of the bank.

Completed the program with a satisfactory revalida for process improvement.

H

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A

S

S

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S

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A

N

T

-

T

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N

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Maybank Philippines, Inc. Apr 2011 - May 2011

Organized employee records.

Assisted in various employee programs.

C

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T

A

C

T

***********@*****.***

778-***-****

101-1231 Sutherland Avenue,

Kelowna, BC, Canada, V1Y 5Y2

E

D

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T

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Post Baccalaureate in Marketing

Okanagan College

Present

BA Speech Communication, 2012

University of the Philippines

Cum Laude

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C

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N

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A

L

S

K

I

L

L

S

MS Office (Word, Excel, Powerpoint)

Photoshop

iMovie

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