CURRICULUM VITAE
Kawsar Abdi Osman
Doha, Qatar.
Mobile No: +974-********
Visa Status: Under Husband sponsorship
E-mail: ************@*****.***
SUMMARY OF SKILLS AND QUALIFICATIONS
• Target oriented. Service driven. Focussed to be the best in my team. Self-driven. Using my knowledge and experience, within the field of financial services and management, for the best interest of my employer. Always keen on learning new ideas and putting them into practice
• Financial Analysis, - Planning, - Reporting, - Management, - Modelling. Taxation, Management Accounting, Cost Accounting, Budgeting, Risk Management, Customer relations, Data collection and – analysis.
• Audit, Legal Compliance, Documentation Skills, Attention to Detail, Reporting Research Results, Thoroughness, Presentation Skills.
• Possess leadership skills, over 3 years of leadership in Presidential Awards Club
• Excellent interpersonal skills and communication skills in both written and verbal.
• Quick learner, energetic, confident, positive attitude, unique thinker and eager to learn new technology.
• Ability to handle pressure and also work in group as well as individual.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Language skills: English, Kiswahili, Basic Arabic, Somali. EXPERIENCE
August 2018 – August 2019: Special Project Coordinator at Office of the Auditor General Federal republic of Somalia.
Ü Major Duties & Responsibilities Include:
• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Organizing, attending and participating in stakeholder meetings, World Bank, IDI, and European Union.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining project changes.
• Providing administrative support as needed.
• Undertaking project tasks as required.
• Developing project strategies.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
• Create a project management calendar for fulfilling each goal and objective. SEP 2016 to July 2018: Finance Officer at Halo Trust, Mine Clearance international Organization.
Ü Major Duties & Responsibilities Include:
• Allocating of expenses to the relevant program and department
• Accomplishes finance human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
• Monitors financial performance by measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Uploading of transactions in the cash report (QuickBooks)
• Checking all payment vouchers and ensured that they have been properly entered into the books and are consistent with the financial rules and guidelines.
• Enhanced implementation of a safe, robust and easily retrievable financial documentation and filing system for both hard and soft copies
• Monthly reconciliation of bank accounts and cash accounts
• Preparing financial statements and produce budget according to schedule
• Producing error-free accounting reports and presents their results.
• Accomplishes finance and organization mission by completing related results as needed. Jan 2014- Dec 2015: Customer Care Desk at Commercial Bank of Africa. Ü Major Duties & Responsibilities Include:
• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail or social media. Kenya School of Monetary Studies
Internship
• Book-keeping and data entry capture
• Reconciliation of bank and student / suppliers’ creditors
• Invoicing of utility bills
• House-keeping and record management
• Debt collection
.
EDUCATION BACKGROUND
United States International University-Africa, Nairobi, Kenya Bachelor of Science in Accounting.
REFERENCE
1. Mohamed Mohamud Ali
Auditor General
Federal Republic of Somalia
Email: *******.***@***.***.**
2. Hassan Kossar
Senior Operations Manager
Halo Trust
Email: ************@*****.***
3. Kaltoum Haadi
Monitoring and Evaluations officer.
Office of the Auditor General, Somalia.
Email: ******.*******@***.***.**
4. Ramla Ahmed Nuuh
Supervisor at CBA-Kenya.
Email: ********@*****.***