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English Customer Service

Location:
Seattle, WA
Posted:
August 06, 2019

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Resume:

Ashley Boswell, M.F.A., M.L.S.T., B.A.

425-***-**** (c) *******.******@*****.***

www.linkedin.com/in/ashley-boswell-m-f-a-m-l-s-t-b-a-a6a3a212

Education

Arizona State University

Master of Liberal Studies (M.L.S.T.) with a Gender, Culture, and Religion emphasis

Eastern Washington University

Master of Fine Arts (M.F.A.) in Creative Writing with a focus in poetry

University of Nevada, Reno

Bachelor of Arts (B.A.) in English with an emphasis in Writing; minor in Art History

Work Experience

Instructor

Arizona State University

Creating and facilitating a variety of classes, responding to students in online discussion forums, answering student questions in online discussion forums and via e-mail and

phone, submitting grades in a timely manner, attending online training sessions

Online Adjunct Instructor

Ivy Tech Community College

Facilitating online classes, responding to students in online discussion forums, answering student questions in online discussion forums and via e-mail and phone, submitting grades in a timely manner

Online Adjunct Instructor

Upper Iowa University

Creating and facilitating a variety of classes, responding to students in online discussion forums, answering student questions in online discussion forums and via e-mail and

phone, submitting grades in a timely manner, attending online training sessions

Online Adjunct Instructor

South University

Facilitating a variety of classes, responding to students, answering student questions via e-mail and phone, submitting grades in a timely manner, attending training sessions, participating on faculty committees

Adjunct Instructor

Truckee Meadows Community College and Western Nevada College

Creating and teaching a variety of classes, responding to students in in-class and in telecast classroom settings, submitting grades in a timely manner, attending a multitude of faculty committee meetings

Tester

Silver State Housing Authority

Conducting phone and in-person tests to check for discriminatory practices in Reno-

Sparks apartment housing complexes

Reading and Math Tutor

Sure Prep Learning

Tutoring students in K-8 settings in a variety of environments and disciplines

Substitute Teacher

Washoe County School District

Teaching grades K-12

Writing Tutor

Truckee Meadows Community College (and other area locations)

Conducted writing conferences with students from all areas of the college; worked extensively with English as a Second Language learners; tutored in Reading

Comprehension, Writing, and SAT Preparation

Bookseller

University of Nevada, Reno and Eastern Washington University Bookstores

Provided customer service; answered multi-line phones; shelved a multitude of book titles and authors; shipping and receiving a variety of titles; entered inventory maintenance of titles

Event Coordinator

GetLit! Eastern Washington University Spokane, WA

Organized reading events; participated in Q & A sessions for readings by authors; participated in publicity and marketing; attended readings by a variety of authors

Formal Teaching Experience

Courses Taught and/or Created

In-person and Telecast:

English 093, English 095, English 098, English 099,

English 100, English 101, English 102, and English 201

(English 095, English 098, English 100, English 101, and English 102 taught and created)

Online (or Hybrid) using

Pearson Learning Studio, Bright Space, Canvas, and/or Blackboard 9.1:

English 099, English 101, English 1001, English 1100, English 111, English 201, English 1200, English 1300 (Literature), English 102, English 210 (American Literature), English 365 (Women and Literature), English 301, English 311, English 317, English 323

(English 099, English 101, English 1100, English 111, English 1200, & English 1300 taught; English 101, English 102, English 210, and English 365 taught and created)

Familiarity of Technologies

Microsoft Word, Microsoft Office, Microsoft Outlook, Microsoft 365, Microsoft Excel, Adobe, Microsoft Power Point, Google Docs, Zoom Presentations, Go to Meetings, WebEx Meetings, Pearson Learning Studio, Blackboard, Bright Space/Desire 2 Learn, Canvas, Class Live, Skype, and Vimeo

Internships

Poetry Teacher

Writers in the Community Eastern Washington University Spokane, WA

Taught poetry in an Advanced Placement Creative Writing class at Mead High School

Publishing Intern

Eastern Washington University Press Spokane, WA

Attended weekly meetings; assisted with various facets of publishing including production, marketing and publicity; created press kits, sell sheets, and author

biographies; participated in the selection process for the Spokane Prize; scheduled visiting writers for writing workshops and other events

Publishing Intern

Willow Springs Literary Magazine Eastern Washington University

Reviewed incoming manuscripts for potential publication; transcribed poems for publication; attended monthly meetings to discuss final publication decisions for national literary magazine

Research Summary

My MFA thesis is entitled: Long Sidewalks that is a collection of 100 pages of poems that encompass a fragmented and experimental style. At the current time, I am in the process of submitting my chapbook entitled: A Fragmented Recollection for publication. I have been published ten times for individual poems in various publications.

Professional Presentations

Visiting Poetry Instructor for Jim Roderick’s

English 200: “Love, Sex, and Death Poetry Class”

(Truckee Meadows Community College)

Publications

Published in Iris Brown Lit Mag for the poems: “Join” and “Quite Quiet”

Published on Straight Forward Poetry Web Site for the poem: “Impressive Child” Published on Electric Rather Web Site for the poem: “California”

Published on Atlas and Alice Web Site for the poems:

“Alone” and “A Pattern that Perplexes”

Published on Red Fez Web Site for the poem: “Feel Better?”

Published on Punchnel’s Web Site for the poems: “Patterned” and “Young”

Published in the University of Nevada, Reno Literary Magazine: The Brushfire for the poem:

“Old Tunes in March, Next to Your Zubaas, with or Without Joshua”

Published in The Writer’s Gazette for the flash fiction: “Broken Records”

Book Reviews

Reviewed Touchstones: A Guided Approach to Writing Paragraphs and Essays

First Edition, Bedford / St. Martin’s 2013.

Reviewed and edited Dreams and Inward Journeys: A Rhetoric and Reader for Writers Eighth Edition, Pearson, 2012.

Reviewed and edited English Brushup, Fifth Edition, McGraw Hill 2012.

Marketing

Quote regarding English Brushup for the Sixth Edition used as a blurb on the back of the textbook for McGraw Hill (as well as for other marketing purposes)

Grant Work

I have created a grant for combining the use of Native American storytelling techniques with that of Contemporary poetry components. The notion, here, would be one of related elements (specifically focusing on my local area wherein the Paiute-Shoshone Tribe

reside and how cultural traditions can be shared through the verbal and written word.

Additionally, I have met with Tribe Elders, and I have researched this topic.

Researching

Participated in Game Scape Pilot regarding APA formatting and real-world experiences for South University Online

Participated in Roseann Wolak’s Doctoral Study regarding Class Live (Synchronous

Conferencing) for South University Online

Certifications

Ivy Tech Online Certification

Blackboard 9.1 Certification

State/Local Service Activity

Nevada State Wilderness Project Volunteer

University Activities

Participated in theater production of: Fuente Ovejuna as Queen Isabella

(University of Nevada, Reno)

Participated in theater production of: The Herbal Bed as Hester

(University of Nevada, Reno)

University Service

Created Power Point Presentations entitled: “Women & Poetry” for South University Online

Two Sides to Every Story: “The Argument Model and Its Benefit for Writers” for South University Online

Teaching Quality Enhancement Programs (QEP) courses on behalf of South University

Online as per its Accreditation process

Departmental Activities

Attended in-person talk:

“Chaos or Community” (In Memory of Martin Luther King)

(Bellevue College)

Master Class Completion

(Arizona State University)

Attended online Zoom Presentation:

"Civility and Professionalism in the Online Classroom: Issues for Faculty"

(Upper Iowa University Online)

Attended online Zoom Presentation:

"Teaching the Adult Learner: Face-to-Face and Online Teaching”

(Upper Iowa University Online)

University Committees

South University Online

QEP Foundations Committee

C-Scholar Committee

College Committees

Western Nevada College

English 100 Committee

Truckee Meadows Community College

English 101 Assessment Committee

English 101 Faculty Committee

Part-Time Faculty Committee

Professional Development Days

The Meadow Literary Magazine

References

Paul Morris, M.F.A., M.A. / Arizona State University

Founding Director Master of Liberal Studies

Former Professor and Applied Project Advisor

West Hall, Suite 239 1000 South Cady Mall

PO BOX 876505

Tempe, AZ 85287-6505

480-***-****

**********@***.***

Angela Giron, M.F.A. / Arizona State University

Former Professor

Clinical Assistant Professor of Liberal Studies

West Hall, Suite 239 1000 South Cady Mall

PO BOX 876505

Tempe, AZ 85287-6505

480-***-**** or 480-***-****

******.*****@***.***

Cathy Pleska, M.F.A., M.A. / Arizona State University

Master of Liberal Studies Instructor

Former Professor

7592 Teays Valley Road

Scott Depot, WV 25560

304-***-****

*****.******@***.*** or ***********@*****.***

Elizabeth Skinner, Ph.D. / Western Nevada College

Former Collegue

900 Coral Way Carson City Nevada 89703

Reading and English Skills Instructor

480-***-****

*********.*******@***.*** or **********@*****.***



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