Physical Security Analyst

Elizabeth Fatt 519-***-**** ********@*******.***

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ELIZABETH FATT

519-***-****

********@*******.***

EDUCATION

**** – 2018 Graduate Certificate, Advanced Security Management (Honours & Deans List), Mohawk College – Hamilton, Ontario

2013 – 2017 Bachelor of Social Sciences, Specialization in Criminology, Minor in Gender Studies (Honours Cum Laude), University of Ottawa – Ottawa, Ontario

CREDENTIALS

• Valid Security Guard and Private Investigator in Ontario (Expires 2021)

• Emergency Level First Aid, CPR Level C and AED – St. John’s Ambulance (Expires 2020)

• PAL/RPAL

• Nonviolent Crisis Intervention Training (Expires 2020)

• Member of ASIS International

• Experience with Anti-Crime Engine Case Management systems

• Smart Serve, AODA, and WHIMIS certified

• G Licensed with clean driving record and reliable transportation

• Experience using Wicklander interviewing technique

• Advanced experience with word processing programs and statistical analysis programs

• Attendance at seminars covering topics such as Crisis and Addiction, PTSD in Policing, Human Trafficking, Financial Crime and Insurance Fraud

• Intent on writing examination to obtain ABCP certification EMPLOYMENT

01/2019 – Physical Security Analyst

BMO Financial Group Burlington, Ontario

• Partnered with law enforcement, physical security vendors and other financial institutions to gather and share intelligence regarding fraud and physical security events

• Utilized CCTV cameras to preserve and provide evidence for both internal external investigations

• Escalated all problems/ issues experienced by retail branches across Canada pertinent to security equipment and systems to management

• Call center environment with Intake line connected to 944 branches across Canada for use during emergency and general questions regarding physical security

• Ensured incidents were triaged and managed according to Standard Operating Procedures

• Worked in accordance with rules outlined by the Canadian Banking Association and the Personal Information Protection and Electronic Documents Act (PIPEDA)

Elizabeth Fatt 519-***-**** ********@*******.*** 2

05/2015 – Beverage Manager

Springfield Golf and Country Club, Guelph, Ontario

• Experience with POS systems, multiple methods of payment transactions in a fast-paced, multi-tasking environment

• Assist with and complete various clerical tasks including filing and billing

• Complete cash outs at the end of each business day, ensuring all methods of payment balance and revising any errors

• Enforce Liquor License Regulations by patrolling course and ensuring patrons do not consume their own alcohol

• Supervise a team of employees in both the restaurant and banquet services

• De-escalate situations with patrons using excellent customer service skills

• Demonstrate efficiency when serving multiple tables 08/2017 – 12/2018 Security Guard

Sleeman Centre; City of Guelph, Guelph, Ontario

• Act in accordance to Privacy Act and other relevant legislation while searching bags upon entry to facility

• Work collaboratively with other guards to ensure the safety of up to 4,000 patrons at events such as sporting events and concerts

• Deescalate situations when necessary

• Provide emergency response to medical emergencies and hostile situations until additional police services arrive 05/2011- 04/2015 Team Leader/ Cashier/ Baker

Tim Horton’s, Guelph, Ontario

• Oversee the safety of team members when required

• Schedule breaks multiple times daily for all employees and activate call in’s when applicable

• Demonstrate efficiency when in a multi-tasking environment

• Ensure stock levels are maintained throughout service hours VOLUNTEER EXPERIENCE

11/2017 – Volunteer

Taffy’s Legacy Canine Rescue and Rehabilitation, Delhi, Ontario

• Work alongside the rescue to process applications; call references given by potential adoptive families to evaluate which adoptable dog best suits them

• Assist with adoption events when required

03/2017 – Fundraiser

Craft and Style Studio, Guelph, Ontario

• Work with clients to customize orders for hand-sewn articles of clothing and accessories, as well as customized calligraphy for stationary items (birthday cards, wedding cards, wedding signs, etc.) Elizabeth Fatt 519-***-**** ********@*******.*** 3

• All proceeds from hand-sewn, custom dog accessories donated to Taffy’s Legacy Canine Rescue and Rehabilitation and the Guelph Humane Society

04/2018 – 04/2018 Recruit/ Participant

Hamilton Police Service – Experiential Learning Program

• Complete multi-stage interview process to be accepted into program

• Participate in post-Ontario Police College physical, mental and academic training with newly hired Constables

• Use of force training, de-escalation techniques, combat training, powers of arrest, victims services resources, etc.

• Observe various scenarios in which recruits must utilize their training from OPC

• Communicated with Sergeants, Detectives and training officers over the course of the week

• Demonstrate physical strength and fitness during mock-scenarios and standardized testing

05/2018 – 08/2019 Volunteer

Heart and Stroke Foundation, Hamilton, Ontario

• Work specifically with their Big Bike Fundraiser

• Ensure participants/ teams have been properly registered and donations have been processed

• Provide encouragement and enthusiasm to participants while on the Big Bike

• Act as a liaison between the Heart and Stroke Foundation and the Hamilton community

09/2015 – 04/2017 Program Coordinator

Muggy Monday’s, Office of Campus Sustainability, University of Ottawa, Ottawa, Ontario

• Formulate a schedule based on volunteer availability and recruit new volunteers each semester

• Create partnerships with other associations, initiatives and fair trade centered businesses

• Educate people on fair trade products and environmentally friendly living

10/2014- 01/2015 Campus Patrol

Foot Patrol, University of Ottawa, Ottawa, Ontario

• Walk people home at night with a patrol partner in order to ensure a safe campus

• Patrol campus buildings and pathways, acting as the eyes and ears of the security team

• Maintain contact and effective communication with the dispatcher in order to safely pick up and drop off clients

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