Project Management Officer

SUMMARY

Driven Business Analyst and Project Management officer with experience in Banks & Financial institutions, able to define, communicate & achieve business goals & break complex issues into manageable parts. Exhibits strong leadership, collaboration analytical, problem solving & organization skills. Skilled at facilitating project governance actions & meeting Project goals

TECHNICAL SKILLS

Project Management Tools: MS-Project Server. Microsoft Project Plan, JIRA, Confluence & PPM Tools SharePoint,

Data Visualization and Analytical Tools: Microsoft Office Suite, MS-Visio, PowerBI

PROFESSIONAL EXPERIENCE

Business Analyst & Project Control Officer December 2018 - July 2019

YES Bank https://www.yesbank.in/

Lead Business Analyst for the PPM tool (Microsoft Project ) implementation across YES Bank - Conducted gap analysis, created vision, scope, and use case documents & diagrams; business process models, activity diagrams, and state chart (as is and will be) diagrams using MS-Visio participated in UAT & supported implementation.

Responsible for vendor resource management - collaborated with the project leads to identify requirements, forecast and the budgets for vendor resources & conducting vendor partner reviews.

Collaborated with Global Project Managers and aided them along the entire Project Management lifecycle, participated in scrum meetings & project status meetings, aiding them in project planning, schedule management, project documentation & define metrics for project success.

Created & Implemented Project Management Frameworks for Waterfall & Agile projects which defined policies, document templates & guidelines for project governance.

Demonstrated leadership skills while leading the PMO quality assessments, ensured timely completion of critical project artefacts, reduced the audit points received by 40%.

Generated dashboards to indicated project health & finances, reported issues, regulatory compliance points for all Information Technology projects for senior leadership using PowerBI and MS-Excel.

Coached Project managers and stakeholder on the PPM tool and the PMO guidelines

Business Analyst & Project Control Officer March 2016 - December 2018

J.P Morgan Chase https://www.jpmorgan.com/country/IN/en/jpmorgan

Lead Business analyst for the project to automate the Annual Resource Management & Planning process by implementing PPM tool in waterfall methodology, which ensured accuracy & managed to save 20 hours per user.

Conducted gap analysis, prepared BRD & develop use case, Process mapping: drew workflow diagram of the as is and the will be process using MS – Visio, participate in UAT, and supported implementation. Post implementation, conducted training sessions for the users.

Assisted the Project Managers in defining project scope, schedule & cost, communication support, using the PPM tools, & aiding in resource management.

Collaborated with PMO heads to define the framework for all Finance Project establishing standards & governance frameworks across CIB Finance Projects Team.

Conducted trainings for the Global Project team of the new PMO standards & assisted them with critical project documentation which ensured JP Morgan was Audit compliant.

Liaised with cross functional teams aiding them throughout the Project Management life cycle process guiding, supporting & ensuring accuracy in them artefacts completeness,

Prepared monthly team newsletter for the Pillar lead highlighted the team achievement, team events & best practises and updates, was recognised for my creativity & written communication skills

Generated dashboards highlighting project progress & health dashboard highlighting project RAG status, finances & portfolio status report for senior management & project managers using SAP Business Objects.

Lead the business administration activities – Open roles reports, headcount utilization reports, Travel & entertainment expenses report and managed SharePoint sites.

Marketing Manager June 2013 - May 2014

Epoch Elder Care https://www.jpmorgan.com/country/IN/en/jpmorgan

Started as an Intern in Jun'13 and was graduated to Associate Manager position in Jan'14 with Epoch Elder Care based on my performance.

Project managed - 'Customer Relationship Management (Streak) Tool implementation' - effectively showed increase of 20% in client conversion, was recognised by the CEO.

Responsible Digital campaign management - designed online/offline advertisement collaterals, converted then existing digital marketing website to mobile browser, developed and managed company blog which also was part of SEO plan.

EDUCATIONAL QUALIFICATIONS

Project Management Institute (PMI) Currently Pursing

Project Management Professional

Masters in Business Management (Finance & Project Management) 2016

ICFAI University, India

Bachelors in Science (Computer Science) 2013

University of Delhi, India

VOLUNTEER EXPERIENCE

Don Bosco Ankur School, India

Took classes for underprivileged students from class 3 to class 8 helping them in Mathematics, economics, Social studies & Science

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