Sales Oracle
Resume:
Syed Imtiaz Ali
** ****** ***** *** ****, Stafford VA 22554
Cell: 443-***-****
********@*****.***
Professional Profile
Strategic and result-oriented leader with significant achievements integrating Business Initiatives with Technology in major organizations. Consistently recognized for leveraging Technology to meet business requirements, improve expense ratios, and deliver superb customer service.
Proven ability to lead the development and maturation of Program Management Office by leveraging applicable methodologies, instituting policies, procedures, establishing best practices and cultivating a high-performance environment resulting in increased revenue, productivity, customer satisfaction, retention and operational excellence.
Consistently acknowledged for identifying opportunities, mitigating risks, successfully influencing change and gaining cross-functional alignment within organizations.
Recognized breakthrough ability to translate corporate vision into goals, objectives and key performance indicators to ensure targets are tracked, measured and achieved.
Comprehensive understanding of the technical, business and people issues involved in developing, implementing, selling, and maintaining information systems.
Department of Defense (DoD) Security Clearance
I have the DoD Security Clearance granted in 2018.
Accomplishments & Strength
Managed the global Service and Sales Hybrid Cloud projects in support of Services, Sales and Marketing initiatives for a Fortune 200 corporation.
Management of Customer and Supplier data cleansing, rationalization, conversion and integration across the enterprise.
Managed several large implementation projects that encompassed a broad spectrum of Oracle applications and technology. Supervised and managed over 250 consultants on these various projects.
Over 22 years’ experience in managing, leading (functional and technical), analysis, design, development, testing, implementing and maintenance of complex software systems, Financials (GL, AP, AR, FA, Collections) & CRM (Sales, Marketing and Service), ERP, Business Intelligence and Data Warehousing projects covering all phases of SDLC.
Over 19 years’ experience in System Designing, Data Modeling, Integration, and Data Security.
Functional SME at over a dozen medium to large organizations focusing on Oracle Financials (GL, AP, AR, FA, Collections,) & CRM (Sales, Marketing and Service) including eCommerce and ERP Applications.
Led a successful Technology Practice within Oracle CRM group that included functional and technical team members.
Transformed business objectives and goals into Solution Roadmaps. Implemented the solutions to improve business processes, ROI and customer needs.
Engaged in Pre and Post implementation activities assisting medium to large organizations in the software and hardware evaluation and selection process.
Successfully implemented eBusiness (EBS) suite applications for various organizations.
Participated and contributed in skill enhancements of staff, team building, and team recognition.
Successfully utilized Oracle Application Implementation Method (AIM) during project implementations lifecycle.
Managed the global CRM/SRM, Service and eCommerce projects in support of Sales and Marketing initiatives for a Fortune 200 corporation.
Skill Set
Solution Architecture and Design
E-Business Applications
oCRM (Sales & Service)
oSales Force (SFDC)
oDynamics CRM
oFinancials
oSupply Chain Planning
oManufacturing
Service Hybrid Cloud
Sales Hybrid Cloud
Software Development Lifecycle Management
Strategic Business Planning
Resource Management
Project Management
Scum Master
CRM Subject Matter Expert – ReMilNet, LLC Oct 2018 – Apr 2019
Marine Corp PMO, Stafford, VA
Responsible for advising Project Management Office (PMO) for R12 implementation:
oMaking sure that all the marine Corp requirements met for Oracle Application modules
oMaking sure that all the RICE object met the requirement and integrated with applications
oCreation of white paper to highlight changes and new features of R12.2.6.
oUpdate path for Federal Financials, CRM (Install Base, Service contracts, Mobile Field Services, Field Service, Installed Base)
oProvided Proof of Concept (POC) for Service Cloud
Oracle Assets, and Warehouse Management modules
oConducting CRP (Conference Room Pilot)
oApplication specific patches on Baseline
oPromotion of custom code
oOversee the implementation strategy of the implementor, and advice the PMO.
Senior Consulting Manager – Wipro Limited Jan 2018 – August 2018
Global Eagle Entertainment, Miramar FL
Responsible for implementing CRM Modules (Service Contract, Installed Base, Depot Repair)
oCreation of Global Eagle Services process flows
oGather requirements
oPerform Map and Gap Analysis
oDemonstrated Proof of Concepts based on the business requirements using Oracle CRM Service modules
(Depot Repair, Installed Base and Service Contract
oModify business flows to avoid customization
oDemonstrated flow of data from one application to other
oProvided Proof of Concept (POC) for Service Cloud
oCreated test scripts for MRO and MRP projects
oConducted Conference Room Pilot (CRP) for Business users
oCreated MD050 for importing Systems and Item instances to Installed Base
oCreated BR100 for Depot Repair, Installed Base and Service Contract
oConfigured Depot Repair, Installed Base and Service Contracts application in development, test, UAT, and production instances
oProvided training to business users
oTransfer knowledge to IT persons
oManages SRs.
oRecommended the Application specific patches.
oDesign necessary reports and created MD050 and walk them though development team.
oPreparations of Pre and Post go live activities.
Also Responsible for:
oCreating test scripts for BOM, ECO (PLM), Work in Process (WIP), Payable Inventory and purchasing
oCreating Training Manuals for the users
oConduct Conference Room Pilot.
oPreparations of Pre and Post go live activities
oProvided Proof of Concept (POC) for Sales Cloud
Previous Assignments
Deloitte Consulting, Detroit MI Jan 2017 – Nov 2017
Sustainment & Services Lead for General Dynamics R12 Upgrade Project
Responsible for R12.2.5 Update from R11.5.10 for the following subject areas:
oInstalled Base, Field service, Depot Repair, Quality, Quoting and GRC Also helped Financial & SCM Teams as needed
oCreation of General Dynamics process flows
oMap and Gap Analysis.
oCreation of module specific white paper to highlight changes and new features of R12.2.5.
oConducting Integration Testing (Conference Room Pilot)
oConducting User Acceptance Test
oCreation of setup, testing and training documentation
oApplication specific patches on Baseline Modules
oPromotion of custom code
oService Request Management for General Dynamics
oPreparations of Pre and Post go live activities.
Lockheed Martin/Leidos, Charleston SC & Stafford VA Jan 2015 – Mar 2017
Oracle Functional Application SME
Responsible for R12.2.5 Update from R11.5.10
oCreation of GCSS-MC process flows
oMap and Gap Analysis.
oCreation of white paper to highlight changes and new features of R12.2.5.
oUpdate path for Federal Financials, CRM (Install Base, Service contracts, Mobile Field Services, Field Service, Installed Base) and Supply Chain (Purchasing, Inventory and Order Management) modules
oConducting CRP (Conference Room Pilot)
oCreation of setup, testing and training documentation
oApplication specific patches on Baseline
oPromotion of custom code
oEBS and OBIEE Integration
Completed the following task for General Ledger:
oProvide requirement analysis, process review, fit gap analysis, compatibility recommendations documentation and services to upgrade from an existing Oracle 11.5.10 instance to an Oracle R12 environment.
oDesigned Key Accounting Flex field structure (COA) for Ledger and configured with Multi Org and Multi Reporting Currency setup. Defined system controls, intercompany accounts, summary accounts, journal sources, and journal categories. Defined various currencies for multi-currency operations and currency translation, conversion, revaluation has been done to meet the requirement. Cross validation, rules have been setup for various GL codes. Configured Sub-ledger accounting process to GL. Defined Security rules at segment level.
oProvide leadership and expertise to review existing account generators and rules and recommend improvements based upon “best practices” and R12 functionality for the Sub-Ledger Accounting (SLA) rules.
oDevelop Application Accounting Definitions (AAD), Journal Line Types (JLT), and Journal Line Definitions (JLD) to build proper accounting rules across all sub-ledgers.
oIdentify any recommended enhancements to Oracle R12 configurations.
oProvide solution designs and data mapping for interfaces, extensions, conversions, and reports to bring journals and funds from outside world.
oPerformed Oracle period-end processing for GL
Ensure the Next Accounting Period Status is set to Future Entry
Complete Oracle Sub-Ledger Interfaces to Oracle General Ledger
Complete Non-Oracle Sub-Ledger Interfaces to Oracle General Ledger
Review and Verify Journal Details of Unposted Journal Entries
Post all Journal Batches
Run Period Close Exception reports
Run GL Trial Balances and other period end required report
Review and correct if any differences in Balances
Close the Current Oracle General Ledger Period and Open the Next Oracle General Ledger Period
Run Financial Reports for the Closed Period
Completed the following task for Fed Admin
oSetup and Maintain the Treasury Account Symbols with all the attributes as New Year tasks
oEnter and maintain Budget and Funds Distributions
oComplete knowledge of B2R process
oSetup all the federal financial options
oEnsuring the executed budget accurately reflects the status of available funding as commitments, obligations, and expenditures occur against the executed budget throughout the fiscal year.
oEnable the Funds Control functionality ensures spending limits are not exceeded in accordance with federal appropriations laws.
Integra Life Science, Plainsboro NJ October 2014 – December 2014
Oracle Service Applications Lead for R12.2.4
Responsible to prepare applications setup, test, and training documentation for:
oService contract
oInstalled Base
oDepot Repairs
oInstance testing for UAT
oConduct the UAT
Sherwin Williams, Cleveland OH September 2014 – October 2014
Oracle Architect for R12.2.4 for Brazil Project
Responsible for Oracle Application Architecture for B2C project:
oIntegration of home grown B2C application with following applications:
Field Service
Service contract
Installed Base
Depot Repairs
Order Management
oInterface homegrown applications to Oracle Financials.
oLAD Localization and reporting needs.
oI gave them the proof of concepts how Oracle applications can be integrated with homegrown Brazilian B2C system and explain them the challenges in interfacing B2C applications with Oracle Financial system.
oThis project was shelved, due lack of funding,
NTT Data Inc., August 2013 – September 2014
TCA Functional Expert
Converting their customer base with all the necessary attributes from legacy system to Oracle R12 based on the TCA Best Practices.
Configuration of extensible attributes and match rules to avoid and identify the duplicate customers
Designing the new frontend UI for their Customer Services Applications.
World Fuel Services, Miami, Florida
Business Analyst August 2010 – September 2013
Responsible for global CRM Project Portfolios
Responsible for data cleansing and data rationalization projects
Responsible for integration between various back-end ERP solutions
Responsible for Mobile Application rollouts and adoption
Responsible for acquisition of new cloud services
Responsible for gathering requirement of all business segments for using CRM applications and deliver solutions for each segment as per their requirements
Managed the global CRM project for multiple Lines of Businesses (three segments, Aviation, Land, Marine) in support of Service, Sales and Marketing initiative.
Led a team of onshore and offshore functional and technical resources from project initiation to post implementation phases.
Led the Change Management initiative in support of the global CRM projects across multiple Lines of Businesses.
Led the Customer data cleansing and data rationalization initiative within the corporation for all Lines of Businesses.
Managed the conversion of Customer and Supplier data from various legacy repositories to Oracle EBS, and later bridged to CRM
Managed the implementation of global mobile Sales and Service solutions in support of Sales and Marketing initiatives.
Managed the data security rules and auto assignment rules for CRM system access.
Managed several custom development projects in support of Sales and Marketing initiatives. Utilized Java and SOA technologies.
Successfully Implemented Oracle Access Governor GRC 8.5.x (Governance, Risk & Compliance).
Designed the extensions of Oracle Advance Collections for Aviation, Land and Marine segments of the company
Designed the extensions of Oracle Purchasing, iSupplier, iProcurement applications for Aviation, Land and Marine segments of the company
Stabilized the Oracle Advanced Collection applications and it is extensions by proactively leading teams to fix all the existing issues.
Successfully lead number of Oracle E-Business implementation, upgrades projects
Successfully consolidated customers and suppliers base of three newly acquired companies on CRM for Business Aviation and FBO segments
Implemented Sales contract for aviation fuel supply to NATO and other organization
Implemented Service Contract for Land fuel customers for the fueling equipment’s
Successfully leads the SOA implementation, which interfaces, with Service and Sales Hybrid Clouds.
Worked and interfaced with functional and technical teams in area of Oracle CRM & ERP Application.
Successfully designed, lead the ADF development team and implemented Tender Management (in house developed system on top of Oracle Sales Application) system.
Successfully designed and lead the Java development team for various extension of Market Price Data system.
Provided Oracle HRMS subject matter expertise to assist the current functional team in support of existing HR modules such as Payroll, OTL and Self Service.
Dissected business problems, processes and opportunities to translate into requirements and recommended solutions that were consistent with HR Road Map and IT initiatives.
Lead Human Resource and Payroll application support teams on mission critical maintenance, support and enhancements for HRMS team using Oracle EBS suite
Supported and troubleshoot all integrations to and from the HR Information Systems,
Assisted in the development of interfaces, data conversions, reports and enhancements designed specifications
Supported all production reports and custom code associated with the Oracle EBS Suite Applications by analyzing production issues and worked with the end-user and/or other teams to solved issues
Mentor and provided knowledge transfer to co-workers
Worked with Oracle Technical Support on SR resolution
PROFESSIONAL EXPERINACE AS INDEPENDENT CONSULTANT
Walston Switch Services Inc., Jan 2003 – July 2010
Managed consulting assignments at:
World Fuel Services Inc., Miami, Florida
oDesigned and managed the Oracle Customers Online extensions.
oSuccessfully designed and lead the Java development team for various extension of Market Price Data system
Dresser Direct, Houston, Texas
oSuccessfully lead Oracle Depot Repair implementation for following flows:
Return to Repair
Return to Stock Replacement
oSuccessfully lead Oracle Field Service implementation for following flows:
CTO – Request to Assignment
Assignment to Resolution
Pre-Service Parts Orders
Expense/Costing to Billing
Installed Base/Warranty Update
Territory Management
oSuccessfully lead Oracle Installed Base and Service Contracts implementation for following flows:
Creating warranty and extended warranty service contract from the Order Management
Manually author service contract and interface to AR using contractual billing
Enabled Installed Base Update to Product Return
Warranty Request to Resolution (Installed Base)
Competitor Product Repair to Installed Base
US Air Force, Dayton, Ohio
oSuccessfully lead the implementation/Proof of Concepts for the following R12 Oracle CRM Applications:
Field Service
Spare Management
TeleService
iSupport
Inventory
Service Contracts
Installed Base
Data Librarian
Successfully setup customer bases as per the best TCA best practices
oSuccessfully implementation R12 Oracle Order Management for
Internal & External Orders
Drop Ship Orders
RMA Orders
Oracle Consulting Services, Rio de Janeiro, Brazil
oResponsible to lead the prototype team for:
Oracle Service & Sales Contract integration with Oracle Order Management
Oracle Quality Integration with Oracle Purchasing
Assembled requirement and documented system customizations.
Created test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
oResponsible to fill the Brazilian Localization gaps and for Statutory reporting requirement for:
Sales Order Processing
Receipt Processing
Payment Processing
Financial Reporting
Texas Instrument, Dallas, Texas
oResponsible to setup and demonstrate:
Customer Data Match Rules for Search, Expanded Duplicate and Bulk Duplicate Identification using Oracle Data Librarian application.
Provided Proof of Concepts for a single source of truth for their customer base, by identifying the duplicate customers and merging them as per TCA Best Practices.
Created test scripts and executed Conference Room Pilot (CRP).
Quark, Denver, Colorado
oResponsible for:
Demonstrate the Proof of Concept for identifying the duplicate in the system
Configuration and Implementation of Oracle Data Librarian.
Setting up Customer Data Match Rules
Executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
Created a single source of truth for their customer base, by identifying the duplicate customers and merging them as per TCA Best Practices.
Created test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
Dresser Rand, Houston, Texas
oResponsible for:
Configuration and Implementation of Service & Sales Contract, Order Management, TeleSales, Sales Online, Customer Online.
Setting up Customer as per TCA Best Practice and Integration of Customer base with Dan and Bread Street (D&B).
Conducting requirements gathering and performed gap analysis.
Created test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
Trouble shooting and resolving Order Management, Shipping and Advance Pricing issues.
Quark, Denver, Colorado
oQuark wanted to consolidate their customer database using Oracle Customer Data Hub functionality. At that time Quark had many sources of creating of customers, these customers were stored in various databases. Quark wanted to establish Single Source of Truth for customer Database and wanted to standardized and cleansed customer databases. Since Quark was on 11.5.6 version of Oracle Applications, so this project was postponed till the upgrade to 11.5.9 or above
Altech Industries, Kansas City, Missouri
oI did a project with Altech Industries for Sales in 2005. At that time, I setup the Sales Territories. This time they asked me to do the Service Territory and I was working in Montana at that time. They agreed that I could do it off site and visit them once a week. Therefore, I set up the Service Territories for them.
Rocky Mountain ELK Foundation, Missoula, Montana
oManaged and Implemented iStore project
The RMEF implementation of iStore was unique in the case that fundraising event volunteers and staff were the only customers allowed to place orders. Volunteers were associated with a “chapter” that exists in Oracle as customers. Orders were placed many weeks ahead of the actual ship date. Many of the available items were non-inventory (vendor direct). Their inventory items were shipped from different Orgs, using specific Order types.
Implemented Advance Pricing for the foundation fund raising, they have different models of fund-raising campaigns like Buy One Item Get Another at a Percentage Discount, Buy Quantity of One Item Get another Item Free, Modify Freight Terms Based on Item Category & Amount, and Price Breaks. Therefore, created various qualifiers and modifiers for their fund-raising campaigns.
Perry Ellis, Miami, Florida
oProvided solutions for Trade Management, Account Receivables and Collections applications issues. They had some postproduction issues with Claim Settlement, some of their issues were:
Fiscal date does not apply to Trade Management. Trade Management only uses actual calendar day so there is overlap with fiscal periods in Oracle AR.
Changes made by Cash App do not appear on Trade Management aging (partial payments for example)
Cancelled items are not track-able (once cancelled amount is zeroed out on aging, GL date not on aging)
Incoming claims report does not accurately reflect all new activity for month (some items do not appear on query that are in Trade Management)
Cannot report on notes put in Trade Management
Cannot close OPM's - write off, chargeback, mass settlement, match up
Auto Write Off will not close some deduction items - no reason can be found
Mass settlement will not close some deduction items - no reason can be found
Mass settlement won't allow 1 credit memo to match up to many deductions
Mass settlement cannot be used to issue 1 credit memo for many deductions
When deductions closed via mass settlement we are unable to tell which payment method used (chargeback, write off, etc.)
Deduction Types cannot be set up to match Reason Codes (must be done one by one or by special job run from IS on demand)
Source items close in AR that do not close in Trade Management, no reason can be found
World Vision, Seattle, WA
oSetting up Customer as per TCA Best Practice, Cleansing and Standardization of Customer Base (16 Millions), by creating Request For Proposal for a 3rd party software, analyzing and evaluating/recommending software available in the marketing for customers address cleansing, Setting up task and escalation manager, Resolving critical TeleSales and AR issues. Setting up Data Quality Management.
Beckman Coulter Inc., Brea, CA
oResponsible for:
Configuration and Implementation of Oracle Customers Online.
Executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
Created test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
EMC, Hopkinton, Massachusetts
oResponsible for:
Creation and Implementation of Territory Management, Customer Online, Marketing, Quoting and Sales ASN.
Created test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
American College Test (ACT), Iowa City, Iowa
oProvided Proof of Concepts for ACT business requirements using Oracle EBS Suite of applications:
iStore
Customer Online
Marketing
Tele Sales
Quoting
Order Management
Precision Dynamic Corporation, San Fernando, California
oImplemented The following CRM Application:
Trade Management
Quoting
Customer Online
Sales (ASN) & Marketing modules
oI was responsible for map, gap analysis, user training, and consolidation of customer data from different sources, and setting up data into TCA repository as per TCA Best Practices.
oHere not only I Implemented CRM Applications, but also did QA for oracle brand new release of Trade Management, Sales (ASN), and Advanced Product catalog at that time. Identified the bugs in the applications, and did the service requests and bug management.
oCreated test scripts and executed Conference Room Pilot (CRP) & User Acceptance Testing (UAT).
oCreated their Marketing companies and created special pricing as per the marketing campaigns, e.g., Cross Order Volume Discount, Item Quantity Based Amount Discount, etc.
oConsolidation of customer data as well as supplier data from different sources, and setting up data into TCA repository as per TCA Best Practices.
oImplementing CRM Foundation, Sales (ASN), Purchasing, Quoting, Marketing Online, Trade Management, Advanced Product Catalog (PLM) (11.5.10).
Altech Industries, Birmingham, Alabama
oImplemented The following CRM Application:
CRM Foundation
TeleSales
Territory Management (Sales)
Quoting
Order Management
AmriPride, Minnetonka, Minnesota
oProvided Proof of Concepts for the following CRM Application:
CRM Foundation
TeleSales
Territory Management (Sales)
Quoting
Order Management
Josten, Minnesota, Minnesota
oProvided Proof of Concepts for the following CRM Application:
TeleSales
Territory Management (Sales)
Walston Switch Services, Salisbury, Maryland
oStarted my own independent business
Learn, Manage and Streamline the business processes.
Place a trust worthy team to work 24/7 operations, before returning to independent consulting for CRM Applications.
ORACLE CORPORATION OCT 1995 – DEC 2002
Technical Manager (Oracle Consulting Services)
Oracle CRM Project Management & Implementation
Participated (as a Functional or Technical SME, Project Manager and Individual Contributor) in projects ranging from $ 1 M to $ 100 M within Oracle Consulting at various clients.
Significant achievements in Data Management, Data Profiling, Data Cleansing, Data Quality, Conversion, Transformation, utilizing various Oracle and non-oracle tool sets.
Successfully implemented Oracle Sales/Marketing including Oracle Trading Community Architecture (TCA) and Customer Data Hub for a large retail company in the USA.
As a CRM project Functional Lead/SME, successfully implemented Oracle Service suite for the third largest hardware provider in USA.
Designed several ERP projects that included “day -1” Reporting requirements.
Designed several large-scale Data Warehouse and BI Reporting projects.
As a Technical Architect, successfully implemented one of the largest Integration projects at Oracle Consulting.
Successfully implemented Oracle TCA (Trading Community Architecture) and designed a Hub and Spoke, synchronizing customer data with multiple legacy application sources at one of the largest retail companies in America.
Successfully managed various B2B and B2C eCommerce projects.
Managed a team of 20+ technical and functional consultants and consistently achieved the highest utilizations amongst various practices.
Successfully aligned and collaborated with multiple divisions within Oracle Corporations – Oracle Consulting, Oracle Sales, Oracle Support and Oracle Education.
Configuration and Implementation of Oracle CRM (Service & Sales), Financials, Distribution and Manufacturing Applications.
Gathering information, creating existing business flows, map the business flows with application functionality, identify GAPS, design to fill the GAPS either by customization/extension or modification of the business flow/practice,
User training, setting/configuration of application as per business rules, creating test scripts and testing plans.
Conversion of open transaction/data, executing test scripts and let user verify the results, Go-Live preparation, simulation of workload, parallel testing, ready for Go Live.
Perform consulting assignments at:
Toshiba, Long Beach, California
oInstalled Base
US Navy, Memphis, Tennessee
oiSupport
oiStore
oCustomers Online
oSales Online
oTeleSales
oInventory
oOrder Management
oService & Sales Contracts
Oracle CRM Flow Based Solution. Redwood Shores, California
oClick to Order Flow
oOpportunity to Global Forecasting Flow
oProcure to Pay Flow
oContract to Renewals Flow
oCall to Resolution Flow
AT & T Middletown, New Jersey
oClick to Order Flow
NCR, Dayton, Ohio
oOracle Service Contract
oInstalled Base
Cannon, Singapore
oOracle Service Contract
oInstalled Base
oDepot Repairs
Oracle Inter-Connect, Redwood Shores, California
oCRM 11i and ERP 11.0.3
Xerox, Rochester, New York
oOracle Service Contract
oInstalled Base
Oracle Depot Repair Course Development, Redwood Shores, California
oDepot Repair
Technical Specialist (Oracle Support Services)
Performing Bugs Diagnosis and Escalations for CRM Applications
Supported Oracle CRM Application (10.7.16.1 – 11i).
Supported Oracle Distribution Application (10.7.16.1 – 11i).
Supported Oracle Manufacturing Application (10.7.16.1 – 11i).
Supported Educated the Support Analysts/Consultants by writing Oracle Internal materials to explain what is happening behind the scene and teaching manufacturing suite of applications i.e.; Bill of Material, Engineering, Work in Process, Cost Management, Planning, Supply Chain Planning, Project Manufacturing, Manufacturing Integration Workshop and Introduction to SQL.
Supported BOM/ENGG, Work In Process, Cost Management, Planning, Capacity Planning, Purchasing, Inventory, Order Management and Project Manufacturing applications (10.7.16.1 – 11i).
Supported Oracle General Ledger, Fixed Asset, Account Receivables, Account Payables, and OLAP applications (9.4.2 - 10.7.16.1) in South Africa
NON-ORACLE ENGAGEMENTS OCT 1982 – OCT 1995
Technical Manager (Oracle Consulting Services)
Worked 6 years in South Africa Designing systems for various companies
Worked 5 years for United Nations in Botswana, developing their Vital Statistics, Census, and Meteorological systems.
Worked 5 years in Pakistan writing systems for Banking Transactions and Management Information systems for Production of Heavy Engineering plants
EDUCATION
Doctor
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