Donald Crumm

LADC, Licensed Alcohol and Drug Counselor seeking counseling position

Reno, NV 89506

ac9074@r.postjobfree.com

7755076

Clinical experience in Outpatient MAT LOC 1.0, Residential intensive outpatient (IOP) LOC 2.1 and Residential inpatient LOC 3.5, 3.2. 3.1, individual, group, and inpatient residential therapies. My scope of practice ranges in levels of care (LOC) .5 Early Intervention to 3.5 Inpatient Residential Treatment. Modalities include cognitive behavioral therapy (CBT), motivational interviewing (MI), and twelve step facilitation (TSF).

Clinical assessment experience, treatment and referrals using American Society of Addictive Medicine domains and ratings.

Strong desire to learn and apply new treatment modalities. Abilities include working independently or in a team, organization, self motivation, documentation, efficiency meeting deadlines, time management, and a strong desire to help people. Extensive computer software and hardware skills and experience. Experience with BestCare, AWARDS and Methasoft software.

Excellent written and verbal communication skills. Authorized to work in the US for any employer

Work Experience

Owner, Instructor, Counselor, Impact DUI School & Counseling Center, present

DUI classes level 1-3, DUI level 1, 8 hour Class, NV DMV licensed, Individual Counseling, anger management, interventions, family counseling

Therapist 3 Reno Behavioral Healthcare Hospital, present

Intensive outpatient groups

(LADC) Licensed Alcohol and Drug Counselor, Substance Abuse Counselor The Life Change Center - Reno, NV

April 2019 to 2020

Performing intake assessments using DSM 5/ASAM criteria to determine the appropriate level of care; case management functions, including: referral to other community resources for needed health, housing, employment problems; working with patient to satisfy any legal/parole and probation issues; providing individual and group counseling on substance abuse; developing treatment plans and maintaining files on patients in accordance with SAPTA, Medicaid, and company policies; assisting in the development of workable titration schedules in consultation with patient and physician; keeping current on all training and certification/licensing requirements; and participating in quality improvement and quality assurance processes.

PLADC, Provisonal Licensed Alcohol and Drug Counselor, Residential Case Manager

Veterans Resource Centers of America

November 2018 to Present

Efficiently and effectively match resources with Veterans while finding and securing sustainable housing, employment, health, dental care, and clean and sober lives in a residential setting. I maintain safety, enforce house rules, and ensure an environment conducive to health and recovery. I diffuse situations and help clients meet their housing and recovery goals. I assist residents with vocational, educational, professional, transitional living, long term housing, nutritional, personal development, and financial goals.

Housing Coordinator

Well Care Services

October 2018 to January 2019

As housing coordinator I maintained safety, enforced house rules, and ensured an environment conducive to health and recovery. I diffused situations and helped clients meet their recovery goals. Certified Alcohol and Drug Counselor

Bristlecone Family Resources

2016 to 2017

One year experience providing counseling to adult drug court clients both inpatient/outpatient services. Counseled clients individually and in multiple focused group settings. Recommended court decisions regarding my clients. Streamlined assessments, treatment plans, and group planning using MBA methodologies. Utilized CBT, MI, and TSF techniques to increase effectiveness. Utilized AWARDS system for documentation and grant requirements.

Payroll Service and Support Specialist / Business Consultant Intuit

2012 to 2016

Consulted with customers to address payroll, accounting, human capital management, and tax questions. Resolved issues using IFSP (Non Quickbooks-based payroll), Quickbooks Online Payroll, and Assisted QuickBooks Payroll products. Increased efficiency, productivity, and accuracy by identifying areas of deficiency and implementing key process improvements. Maximized customer satisfaction by consulting with clients to determine needs, addressed concerns, and resolved issues. Conducted internal training on the use of interactive intelligence (ININ) for company call management software tools. Selected as ININ and Salesforce (CRM) Super User to implement and train colleagues, resulting in increased competency and performance. Subject Matter Expert in S Corp medical and CA sick leave, as well as tax department liaison and Team Lead, as needed. Pharmacy Associate

Walmart

2011 to 2012

Solidly contributed to pharmacy operations, product delivery, inventory, and customer service. Increased customer satisfaction by addressing concerns and resolving conflicts in a timely and effective manner. Improved employee relations by implementing solutions to diffuse conflict and boost teamwork, productivity, and performance. Ensured accurate product delivery in compliance with federal, state, and HIPAA laws, regulations, and best practices. Exceptional customer service. Teamwork. Strong desire to help solve problems.

Student Grad School 2002 to 2011 I earned an MBA, BS, BA, Grad Certificate in Substance Abuse,

& attended Grad School in Speech Pathology & Audiology for nearly two years (Changed majors). I was in a horrible car accident in 2001. I returned to college to pursue my education while undergoing numerous surgeries. I Completed 13.5 years of education in 8.5 years sometimes without the use of one or both arms. I finished my MBA with a 3.98 GPA. Software Installation Specialist / 2nd Tier Help Desk Support Specialist Bally Technology

1998 to 2002

Successfully deployed complex end-to-end business intelligence solutions in worldwide casinos. Oversaw projects from concept to completion by acting as primary contact among executive management, clients, partners, and project teams. Subject Matter Expert for 2nd tier support in UNIX and networking. Increased accuracy, efficiency, and performance by facilitating ongoing help desk staff training. Traveled worldwide to install gaming compliant software that tracked and performed casino accounting. Installed software on IBM Mainframes.

Education

MBA in Management

Grand Canyon University

2011

AS in Computer

LASER Technology San Jose City College - San Jose, CA 1994

Skills

accounting (9 years), Accounting/payroll (8 years), Financial Reporting (8 years), CRM (4 years), Customer relationship management (8 years), ERP (4 years), Excel (10+ years), Forecasting (2 years), Hipaa (6 years), Hr (4 years), human capital management (4 years), Managerial accounting (4 years), Payroll (8 years), Quickbooks (4 years), Therapy (2 years), Mental Health (4 years), Case Management

(2 years), Documentation (4 years), Counseling (2 years), Business analysis (8 years), Microsoft Office

(10+ years), Management (10+ years), problem solving (10+ years) Certifications/Licenses

Driver's License

(LADC) Licensed Alcohol and Drug Counselor

July 2019 to Present

Contact this candidate