Executive Personal Assistant

Vernessa Cowrie

**** ******* ** *** **** Beach Gardens, FL 33410

********@*****.*** 561-***-****

Qualifications Summary

Excel at organization and managing multiple projects concurrently. Recognized for consistently delivering results that exceed executive expectations. Characterized as ambitious, flexible, self-motivated, creative and hands-on team player.

Personal Assistant Event Planning Time Management

Leadership Administrative Flexible

Operations Staff Management Marketing

EXPERIENCE

FITTEAM GLOBAL, Palm Beach Gardens, FL August 2016 – December 2018

Executive Assistant

Executive Personal Assistant to CEO

Schedule meetings and appointments and manage travel itineraries for CEO.

Arrange corporate travel and meetings by developing itineraries and agendas; booking transportation; arranging lodging and meeting accommodations.

Serve as an administrative liaison to the Executive and Corporate team.

Coordinate executive communications, including taking calls, responding to emails and interfacing with brand partners.

Maintain an organized filing system of paper and electronic documents.

Uphold a strict level of confidentiality.

Develop and sustain a level of professionalism among staff and clients.

Preforms accounting tasks; makes bank deposits; oversees corporate books; and serves as a liaison between company finance department and accountant.

Assist with negotiations for corporate event space, arrange food and beverage, order supplies, equipment and signage, and ensure appropriate décor meets quality and brand expectations.

Schedule personal appointments and personal calendar management for CEO and spouse.

Track Passport, Driver’s License and vehicle registration renewals.

Assist and Manage renewals for homeowners, auto and medical insurance.

Run personal errands for CEO and spouse to include but not limited to: dry cleaning, car wash, personal shopping for household items.

THE BREAKERS HOTEL, Palm Beach, FL January 2015 – July 2016

Front Desk Concierge

Provide guests with an experience that will always be remembered and with the highest level of responsiveness

Arrange for, suggest, recommend book and confirm deliverable services that may include, but not limited to, purchasing gifts, premium tickets, dry cleaning, shopping, travel arrangements and other errands.

Handle mail and messages of guests and reply promptly to issues concerned.

Act as a guide in local tourist maps and geographical area.

Maintain confidentially of any information of the guests and keep it only to the knowledge of hotel management.

Act as a liaison for hotel accounts receivable/payable departments, catering, event sales, housekeeping and conference services.

Prepare reports to accurately forecast occupancy, sales and revenue.

Handle all internal and external calls.

BB&T Bank, Palm Beach, FL April 2007 – December 2014

Assistant Manager

Support branch Manager and team in an administrative capacity.

Supervise and coordinate daily functions of branch staff to include operational excellence and compliance.

Manage branch Managers weekly and monthly calendar.

Ability to work with internal/external staff and vendors at a professional level.

Deliver superior quality service in person or by phone such that client needs are met on a consistent positive basis.

Proactively initiate, develop and manage long term profitable relationships.

BANK OF AMERICA, Boca Raton, FL January 2003 – April 2007

Operations Specialist

Trained tellers in risk, compliance, security and operational excellence in order to continuously grow efficiently as a financial institution.

Coached and developed teller team while continuing to maintain vault responsibilities, cash supply, processing teller transactions and daily operational responsibilities.

Work with management team for staffing needs to include; hiring, goal setting, performance reviews and ratings.

Responsible for providing teller and customer service sales representative support in a prompt and courteous manner.

Responsible for delivering superior quality service and adhering to corporate regulatory and audit guidelines.

SCHOOL DISTRICT PALM BEACH COUNTY October 1999 – January 2003

After Care Counselor

Assisted children of all ages with assignments for school in all areas, but not limited to reading, writing and arithmetic.

Plan and conduct outdoor activities to help children learn new skills while ensuring safety.

Create a nurturing environment in coordination with school staff.

Provide support to students for emotional and social development.

EDUCATION

FLORIDA ATLANTIC UNIVERSITY, Boca Raton, FL

Bachelor’s Degree in Business Administration with a focus in Management

CERTIFICATE

EARLY CHILDHOOD EDUCATION

School District Palm Beach County

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