Sales Customer Service

QUEEN NASH

**** ****** **. 215-***-**** ***********@*****.***

SUMMARY

Professional detailed and oriented person. I have the proven ability to handle a diverse population while presenting a pleasant and professional attitude. I am a hard worker who will be an asset in any community that I serve. I am looking to expand my knowledge and utilize in the knowledge that I possess.

CORE QUALIFICATIONS

Administrative skill set/ front office

Effective planning

Great communication skills

Strong multi-tasking skills

Proficient

Well versed

Management/ lead experience

Excellent organizational skills

EXPERIENCE

Caregiver, Home Health Aide, March 2013- Current Philadelphia, Pa

Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.

Maintained clean and well-organized environment to promote client happiness and safety.

Delivered high-quality and geriatric care to client.

Performed light housekeeping duties such as, making beds, sweeping floors, and sanitizing surfaces.

Engaged client in physical and mental activities to sustain quality of life.

Retail Supervisor, Primark July 2018- December 2018 Willow Grove, Pa

Trained newly hired team members in upselling techniques within the business.

Mentored 10 to 15 team members in applying effective sales techniques and delivering top notch customer service

Implemented daily operating procedures to keep store clean, adequately stocked and well organized.

Planned and updated work schedules for optimal coverage of expected business needs.

Sales Lead, Victoria Secret October2015- June 2018 Philadelphia, Pa

Managed cash register operations using POS system including processing sales and returns.

Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.

Offered each customer top notch, personal service and polite support to boost sales and customer satisfaction.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Front Desk Administration, Mona Shangold GYN February 2015- December 2016 Philadelphia, Pa

Scheduled and confirmed patient appointments.

Prepared new patient charts neatly and accurately.

Collected and posted payments and record receipts.

Balanced nightly deposits and completed credit card processing.

I prioritize task and worked independently within established procedures.

I read, understood and followed oral and written instructions.

EDUCATION

Germantown High School Philadelphia, Pa

High School Diploma

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