After a degree in Marketing and

Management, and more than 5 years

in Hospitality Industry. I used to work

in gorgeous Australian, French, Luxembourg

and Spanish hotels.

All these experiences made me become a

good Manager and Sales. My knowledges as

an event supervisor, guest relation, make

me enjoy the challenge of my job. I am a

hard worker, professional, love being

creative and keep my positive attitude.

CONTACT DETAILS

+33-642-***-***

ac904v@r.postjobfree.com

French nationality, 28yo

.Forecast the sales revenue

.Develop strategies & new concept

.Can develop new processes to improve work productivity

.Outstanding communication and negotiation ability

.Billings & debtor

.Make an offer, following up the process of an event

.Sales skills, Meetings with guest or future one

.Build t rust in between the guest and the hotel

.Understand needs

.Ensure event is completed smoothly and step up to resolve any problems that might occur

.Coordinate all operations

.Leadership skills

.Bring forward teamwork

.Supervise & t rain staff (event coordinators, caterers etc.)

.Keep a strong unity within the team & all the department

.Creative skills

.Detail and organizational skills

.Manage event related to Rooms reservations

LANGAGE & SOFTWARE

English - Bilingal

French - Mother tongue

Spanish - professional

Delphi, Protel,

Homing, Fidelio8,

Opéras, ResaWeb,

Outlook, Pack office,

E V E N T

T i p h a i n e M a r c o

E V E N T

R E C E P T I O N & G U E S T R E L A T I O N

.Guest Relation

.Manage a Conciergerie area

.Costumer focus

.Reservation tasks

.Manage & t rain a team

.Manage sales on partners website

.GSS replies (Trust you, Tripadvisor…)

.Reservation & billing process

.Office & administrative work

.E-mails: quotes, inform, advices, sale…

.Standard: Reservations, Inform, sell facilities.. . Check in & out process

.Morning & afternoon shift

S U P E R V I S O R

OTHERS

Driving licence

RSA certificate

S o f i t e l L u x e m b o u r g E u r o p e

* * * * *

A c c o r H o t e l

L u x e m b o u r g

6 m o n t h s T r i p a r o u n d A s t r a l i a

& T h a i l a n d

A d i n a H o t e l B o n d i B e a c h

* * * *

T F E H o t e l

S y d n e y, A u s t r a l i a

N a t i x i s

P r i v a t e B a n k

L u x e m b o u r g

S o f i t e l L u x e m b o u r g E u r o p e

* * * * *

A c c o r H o t e l

L u x e m b o u r g

A u P a i r & F a r m W o r k

A u s t r a l i a

R é s i d e a l

* * * *

A n t i b e s, F r a n c e

H o t e l l e P l a c e d ' A r m e s

* * * * *

R e l a i s & C h â t e a u x

L u x e m b o u r g

L ' I l e d e l a L a g u n e

* * * *

R o u s s i l l ' h o t e l g r o u p

S t C y p r i e n, F r a n c e

Event Supervisor

Since 18.04.18

Full t ime, Permanant contract

V o l o n t e e r a t E l e p h a n t V a l l e y, C h i a n g R a i T h a i l a n d R e c e p t i o n i s t, G u e s t R e l a t i o n, C o n c i e r g e 0 1 . 0 5 . 1 7 - 0 1 . 1 1 . 1 7

F u l l t i m e, F i x e d t e r m c o n t r a c t, 4 1 7 V i s a M a n a g e a r e c e p t i o n a r e a, T r i p p l a n n e r, R e s e r v a t i o n a g e n t 0 1 . 0 4 . 1 6 - 2 8 . 0 2 . 1 7

F u l l t i m e, P e r m a n a n t c o n t r a c t R e c e p t i o n i s t, A s s i s t a n t R e l a t i o n G u e s t Manager, C o n c i e r g e 0 1 . 0 7 . 1 5 - 3 1 . 1 2 . 1 5

F u l l t i m e, F i x e d t e r m c o n t r a c t I m p r o v e M y E n g l i s h & F a r m w o r k

2 0 . 0 6 . 1 4 - 1 9 . 0 6 . 1 5, 4 1 7 V i s a

R e c e p t i o n i s t, C o n c i e r g e, h e l p m a n a g i n g t h e r e c e p t i o n 0 2 . 0 9 . 1 3 - 3 1 . 0 4 . 1 4

F u l l t i m e, P e r m a n a n t c o n t r a c t R e c e p t i o n i s t, C o n c i e r g e, R e s e r v a t i o n A g e n t 2 7 . 1 2 . 1 2 - 1 5 . 0 5 . 1 3

F u l l t i m e, F i x e d t e r m c o n t r a c t H e a d W a i t r e s s

0 7 . 0 7 . 1 2 - 3 1 . 1 0 . 1 2

F u l l t i m e, F i x e d t e r m c o n t r a c t Miramar Crouesty

Brittany, France

(18.04.11 - 06.08.11)

I n t e r s h i p

Platja de Aro & Amaika

H-top group Hotel

Spain

(09.05.10 - 29.08.10)

French Sénat

Paris, France

(February 2010)

L'Europe

***

Paris, France

(February 2010)

E d u c a t i o n

S u c h a s a R e c e p t i o n i s t, H o u s e

k e e p i n g a s s i s t a n t, w a i t r e s s . D e g r e e i n H o s p i t a l i t y I n d u s t r y Marketing & Managment

2 0 0 9 - 2 0 1 2

R a y mond Mondon S c h o o l, M e t z F r a n c e 2 0 0 9

C o l l e g e J a c q u e s M a r q u e t t e, F r a n c e H i g h S c h o o l D i p l oma o f

Marketing & Managment

A d d i t i o n a l s k i l l s

S p o r t

A r t, C o o k i n g, R e a d i n g

H i k k i n g, B o x i n g, F i t n e s s

H o b b i e s

Contact this candidate