Customer Service Manager
Resume:
EFREN P. GALVEZ
Al Bahili Street, Al Mansoura, Doha Qatar
Mobile no: +974-********
Email Address:********@*****.***
VISA: Transferable Visa with NOC
CAREER OBJECTIVES:
To find a job where I can utilize my knowledge and skills acquired towards continued growth and advancement.
WORK EXPERIENCES:
Sales Assistant/Cashier
ENOC EPPCO PETROL
Enoc Al Warqah Ghoorob St. Dubai
December 2011 – June 2019
Duties and Responsibilities:
-Greeting customers and assist for what they need in order to meet customer’s satisfaction.
-Operate cash register.
-Accepting payment by cash, cheques and credit card.
-Responsible for the money matters and all reports need to submit at the end of duty.
-Maintain and monitor stocks availability.
-Merchandising using FIFO principles.
-Daily checking of near expiry items.
-Maintain knowledge of all products offerings and promotion.
-Maintain work station clean and presentable.
-Responsible for receiving stocks from the supplier.
-Responsible for preparing all stocks for pull out.
-Invite customer to come again and make them feel that they are important.
Forecourt Crew/Cashier
ULTIMA SHELL SERVICE STATION
Novaliches Quezon City, Philippines
March 2007 – February 2010
Duties and Responsibilities:
-Double count the cash loan before opening the counter.
-Checking all materials needed in the counter.
-Maintain work station clean and presentable.
-Greet customer with a smiley face.
-Operate cash register.
-Accepting payments of the customer in any mode of payments
Cash, credit card, gift cards and gift voucher.
-Counting out the change and giving the customer a correct legitimate receipt for the purchase.
-Rendering good customer service to each and every customers.
-Invite customer to come again.
-Prepare all documents need to submit in treasury office at the end of duty.
Sales Utility Clerk
SM DEPARTMENT STORE
SM MEGA MALL MANDALUYONG CITY, PHILIPPINES
March 2006 - August 2006
Duties and Responsibilities:
-Greet and assist customers.
-Let customer feel that they are important.
-Suggest specific product purchases to meet customer needs.
-Follow and achieve sales goals.
-Giving good customer service to customer.
-Maintain in-stock and presentable condition assigned areas.
-Team-up with co-workers to ensure proper customer service.
-Promote the ongoing promotion.
-Daily double checking in selling area & ensure completeness of price labels and change of price is updated and correct.
-Maintain cleanliness and organize selling area.
-Always say thank you and invite customer to come again.
SKILLS:
Computer Literate.
Can operate POS machine.
Communication Skills.
Customer Service Oriented.
Educational background
College : Bachelor of Science in Commerce
(2004-2007) Undergraduate
South Negros College
Binalbagan Negros Occidental, Philippines
Secondary : Antipolo National High School
(2000-2004) Antipolo Ponteverda Neg. Occidental, Philippines
Primary : Camingawan Elementary School
(1988-1997) Camingawan Pontevedra Neg.Occidental, Philippines
WORK ACHIEMENTS:
Star Employee of the Month
July 2013
December 2013
Personal Information
Age : 37 years old
Date of Birth : December 24, 1981
Civil Status : Married
Sex : Male
Height : 5’6”
Weight : 57 Lbs.
Language(s) : English, Filipino and Basic Arabic
Character Reference:
Mr.Ajimon Hammed Miss.Maricel Virgie Mendoza
Site Manager Assistant Manager
Enoc Eppco Petrol MAF Carrefour Hypermarket
Enoc Dubai Landmark Mall Doha, Qatar
EFREN P. GALVEZ
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