Healthcare Administrations

BILLIE-JO CAGLE BSA

Greeley Colorado · 970-***-****

Email · ***************@***.***

To secure a position within an organization to build my healthcare and management skills

EXPERIENCE

**/**** – CURRENT

PAR/COLLECTOR, Professional Finance Company

PFC Collector: helping consumers resolving debt

Team lead: Maintain associate campaign calls throughout the day to meet company and client expectation of daily/weekly/monthly target goals, team engagement, manage calls for resolution

Insurance Rep: reaching out to insurance companies to process/reprocess patient claims and/or provide documentation needed to process claim, verify patient coverage for pending claims, contacting customers to resolve coverage of benefits, handling 40 – 80 calls per day.

Claims Patient Account Representative: Customer Service/Collection Agent - Providing perfect customer service, Outbound/Inbound calls to/from patients regarding balances due, creating and taking payment arrangements for balances for both patients with insurance coverage and patients without coverage as self-pay accounts, verify patient accounts are billed accurately, applying insurance information to claims originally submitted without proof of insurance, handling 80-100 calls per day

08/14 – 05/16

REPLENISHMENT CREW, Michaels Craft store

Unload delivery truck, stock shelves, remove overstock, grid build (layout of item placement), product change outs, item price changes

10/01 – 07/14

CREW LEADER, WENDY’S

Cashier for dinning and drive through customers, Prepared food for orders placed, prepped food for upcoming shifts, trained all new employees

EDUCATION

11/2014 – 1/2017

BACHELOR OF ARTS OF SCIENCE IN HEALTH CARE ADMINISTRTION AND MANAGEMNET

University of Phoenix

08/2012 – 10/2014

ASSOCIATE OF ARTS OF SCIENCE IN MEDICAL ADMINISTRATION

University of phoenix

SKILLS

Microsoft Word, PowerPoint, Excel (moderate), medical terminology including some ICD-10 codes, 65+ wpm, professional communication

Dependable and highly motivated

Quick learner

Organized

Thrive in fast pace environment

Contact this candidate