Sales Manager

Sangita Pant

E-mail id: ************@*******.*** Contact no: 978-***-****

Professional Analysis

Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and sales experience. Over ten years of expertise in inside sales, sales support and back office. My objective is to constantly acquire knowledge and be a part of an organization wherein I can contribute to the growth of the organization using my skill set and also get the space to explore myself fully & realize my potential.

Areas of Expertise

Branch Operations Vendor Management Channel Management Customer Relationship Pre Policy Check Training

Problem Solving C-SAT & SLA Territory Management

Organisational Facets

Oct 16 – Cont... Ingram Micro India Pvt.Ltd Associate Business support (Microsoft SAM & Cloud Sales)

Handling Microsoft License sales in Madhya Pradesh, Chhattisgarh and Nagpur and Nagpur up country. (Compliance process & Value sales)

Training or generating awareness regarding Microsoft Licensing among End Customers and Channel Partner.

SPOC for Channel Partners & End Customers in MP,CG and Nagpur up country for Microsoft licensing.

Liaising with Microsoft LC team & Microsoft Sales team.

Handling MIS activity for MP, CG and Nagpur region.

Incubating new businesses in cloud-based services, Microsoft Office 365, real-time communication and collaboration in the corporate/institutional space as well as Ingram Micro’s channel community.

Help the Field sales team to feed opportunities and enable them drive closures from prospective customers.

Interact with vendor on regular intervals for lead negotiation and be the key interface between the channel community and vendors.

Drive all efforts to identify prospects and opportunities; create proposals; and respond to RFP’s.

Track record of consistently attaining quarter over quarter growth both in terms of sales and revenues.

Develop a solid pipeline of new business through consultative selling.

Cross selling of Team viewer, CSP portal, salesforce to End Customer During Meeting.

Align Pre- sales and partners to Execute the Order at Right time to achieve Margin and Market share.

Oct 15 – Sep-16 Setu Fair Trade (Jaipur) Business Development

Role

Listening to customer requirements and presenting appropriately to make sales

Cold calling to arrange meetings with potential customers to prospect for new business

Acting as a contact between a company and its existing and potential markets

Negotiating the terms of agreement and closing sales, gathering market and customer information

Representing the organization at trade exhibitions, events and demonstrations

Negotiating on price, costs, delivery and specifications with buyers and managers

Advising on forthcoming product developments and discussing special promotions

Creating detailed proposal documents

Liaising with suppliers to check the progress of existing orders

Recording sales and order information and sending copies to the sales office or entering into a computer system

Reviewing your own sales performance, aiming to meet or exceed targets

Making accurate, rapid cost calculations and providing customers with quotations

Feb-12 to Till- Oct 15 Apple Service Center (Jaipur) Manager-Service

Role

Responsible for organizing the service department and in particular, controlling it’s resources and utilizing it’s assets to achieve maximum efficiency. Overseeing the day-to-day management of the service area.P & L of service centre.

Providing high quality, up-to-date documentation for all service arrangements.

Motivating and guiding a team.

Seeking out, establishing and maintaining relationships with operational contacts within each client, Making sure that all account and contract details are up to date.

Investigating technical issues, accurately recording service times, job costing and invoicing in the Service Department.

(Data Validation) Data integrity and updating IR on Share point project order tracker ensuring validated and authentic data is uploaded on the web portal.

(SLA Management) Controlling and monitoring the performance through MIS reporting and track the variance if any as per the contract SLA grades.

(Project Execution) Installation call scheduling, monitoring, coordination and tracking the progress on daily, weekly and monthly basis.

(Escalation Management) Handling customer issues, resolving them by working with respective stakeholders & apprising the customer.

Attending Customer meeting's/ Conference calls updating the project status to the customer & ensuring no complaints are pending at site.

Invoice reconciliation to customer the correct value of the invoice to be raised to ensure material delivery happens within the decided costing.

Participates in partner performance reviews to ascertain progress.

oFollowing up on all outstanding issues.

oMaintaining Health–o-meter and BFT.

Organization: Accel Front Line LTD,Delhi & Chennai

Designation: Sr. Project Coordinator

Tenure: July, 2008 to Jan. 2012

Project: AIRTEL Bharti & MRF

Organization: Hp India support, Delhi

Designation: Call Coordinator

Tenure: July, 2006 to Jan. 2008

Academic Credentials

2003 CPISM from APTECH Certified

2008 MBA from Sikkim Manipal Business School, Rajasthan

2003 B.A from Rajasthan University (Jaipur)

2000 XII TH from, Jaipur

1998 Xth from, Jaipur

Software Proficiency

Operating System : Windows 7, Windows 8, Windows 10

Packages : MS Office (Excel, Word, Power point)

Computer Application: MS Paint

Personal Vitae

Address : S- 4, Salasar Regedency-II, Vashali Elegant, Gandhi path west, Jaipur-302024

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