AMARJEET KAKKAR

Professional Experience

Around twenty-three years of experience managing IT Applications design, development, implementation, support and maintenance operations with a strong ability to collaborate with clients and senior stakeholders across multiple geographies. Strong industry experience and extensive knowledge/expertise on Content and document management applications like Microsoft SharePoint, Documentum, Lotus Notes and Interwoven’s Worksite MP Strong skills in innovative next-gen technologies like Azure, Chatbot and AI solutions Professional Summary

Month/Year Company Designation

Sep’11 – Till

Date

Ritz Technologies

Global Pvt Ltd

Technical Director

Responsible for providing Content Management

technical solutions, managing projects, client

coordination and technical support.

Sep’03 –

Aug’11

(8 Years)

Franklin Templeton

International

Services Limited

Sr. Manager-Software Systems

Responsible for managing Document and Content

management systems and Banking applications.

July’01 –

Aug’03

(1 Year)

Nucleus Software

Export Limited

Senior Software Engineer

Responsible for managing Lotus Notes

applications development and support for Shinsei

Bank, Tokyo

Dec’01 –

July’02

(1.5 Years)

Punj Lloyd Limited Senior Executive

Responsible for developing and maintaining

Lotus Notes applications.

Dec’00 –

Nov’01

(11 months)

APTECH Limited Senior Executive-Technical

Responsible for developing and maintaining

Lotus Notes applications.

Dec’98 –

Nov’00

(2 years)

SGI Limited Consultant – Andersen Consulting India Ltd Feb’96 –

Nov’97

(1 year 9

months)

M Intergraph

Limited

Custom Support Executive

Responsible for Hardware and Novell Netware

(network operating system) implementations and

support

Core Skillset

Content/Document Management and Workflow Based Applications: Have vast experience on development, migration, administration and implementation of workflow based applications. Have hard-core knowledge and experience of document management applications which includes both application development and administration (SharePoint/Office365; Lotus Notes; Documentum; Worksite MP etc.)

IT Applications Management: End to end technical solution for Corporate/Business applications. Driving the overall solution responsibility and ensuring solutions meet business needs and are implemented as per the business needs and rules. Strategizing and implementing the cost-effective solutions along with effective production support for business continuity.

Application Development, Integration, Upgrade and Support: Vast experience on applications development using Lotus Script, VB Scripts, ASP.Net(C#) and web based technologies. Strong experience in various applications integration and upgrade projects. Provided effective support using effective tools for in-house upgrade and support.

Business Requirements Analysis: Analyze the business requirements, design and develop the business workflows and create power-frames for effective solution implementation. Work Experience

Technical Director –Ritz Technologies Global Pvt Ltd; from Sep-11 till date I am part of the Application Development, Support, Research & Solutions team and responsible for designing, managing and delivering all the projects for the clients. Re-engineer and implement effective project execution processes, identify process improvement opportunities and undertake end to end project management

Responsibilities:

Manage all technical queries; assess feasibility, project planning and execution

Review and manage all the technical solutions, ensure the solution complies and suffices business requirements.

Liaise with all the stakeholders, build consensus and drive the project towards achieving BAU handover within specified timelines and budgets

Ensure all risk are anticipated and mitigated as per risk mitigation plan, Issues are resolved and actionable elements are delivered

Achievements:

Designed and implemented dynamic document approval system in one of the leading banks of India (State Bank of India) which is being used in all the locations and branches. Features of the solution are:

o Dynamic workflow – Requester can select any number of approvers and approvers can also change or add more approvers or send it for referral or return to anyone in the approval chain.

o Secured application – Even application administrators can be restricted to view confidential records. All the stakeholders of a record can view/approve their records only. o Dashboard – Even though there are multiple site for each location, all the requests and pending approval records are accessed from a common dashboard/home page. o Editable PDFs – Approvers can add comments inside a pdf document by clicking on any word/text.

o Multiple Comments and Audit Log – Approvers can add multiple comments, all the comments and audit trail is logged which gets pasted in the pdf after final approval. o Permissions and application administration are managed from the front-end

Migrated >400 complete Lotus Notes applications for various clients like DXC; Canon; E&Y and AXALTA. Created own scripts and used Quest tool for migration.

Implemented SharePoint 2016 farm in CANON India and migrated the entire content from existing SharePoint 2010 foundation farm to new farm

Migrated file-system data to SharePoint online using own scripts and updated permissions using PnP scripts

Successfully deployed SharePoint 2010 infrastructure and applications within 3 months for KazStroy Services (Kazakhstan) and migrated complex Lotus Notes workflow applications

(Power of Attorneys; Bank Guarantees and Daily progress report applications) using Dell Quest Migrator tool and in-house Lotus Notes scripts

Successfully integrated Oracle EBS R12.x Service Request module with custom ERP for Panasonic, Singapore

Supporting Lotus Notes applications and servers in Punj Lloyd Limited. Migrated Lotus Notes applications data into SQL server databases and designed the workflow applications into custom ASP.NET applications.

Implemented dynamic Intranet with BOT features in SharePoint online whereby most of the content can be fetched on the home page itself like fetching all the latest documents, tasks, open application/s, show leaves or search SharePoint content. Senior Manager Software Systems – Franklin Templeton ISC from Sep’03 till Aug’11: Worked for 8 years and successfully managed Document Management and Banking Products teams. I won many awards for successful delivery, support, management and implementation projects. Lead the social welfare team (Involved) in India.

Responsibilities:

Managed Document Management Team – Was responsible for providing support of 500+ Lotus Notes applications support, enhancements, upgrade and migration. Lead a team of 6 team members and provided effective 24*7 support to the end users.

Managed Banking Products team – Was responsible for managing and maintaining banking applications like Global Plus and Cache. Built in-house expertise for upgrading, enhancing and maintaining the applications.

Provide technical assistance to the team on a daily basis

Conduct process overviews and Governance meetings on a monthly basis and during client visits

Handle end to end internal and external audit for the Banking applications periodically

Handle disaster recovery exercise and provide effective solutions for data backup and recovery

Manage the technical team, set and track the goals and provide regular feedback, apart from conduction yearly performance reviews

Achievements:

Successfully migrated Lotus Notes complex applications into SharePoint 2010 using CASAHL DART for LN/Domino and in-house scripts, resources and technical expertise.

Migrated Lotus Notes applications into Interwoven’s worksite MP using in-house Lotus Notes scripts and resources.

Optimized several Lotus Notes web applications which had performance issues

Built strong technical team for upgrading and maintaining complex vendor applications like SunGard’s Global Plus.

Senior Software Engineer – Nucleus Software Pvt Ltd from July’02 till Aug’03: I worked in Tokyo, Japan for almost 1 year in Shinsei Bank. Responsibilities:

Manage Lotus Notes application development projects

Lead Lotus Notes application development team.

Gathered business requirements and provided effective solutions. Achievements:

Successfully implemented various ERP modules like Cost tracking, Machines and Space management databases

Executed, delivered and maintained all the Lotus Notes applications within SLA Senior Executive – Punj Lloyd Limited from Dec’01 till July’02: I was responsible for developing and maintaining Lotus Notes applications. Responsibilities:

Solely responsible for gathering business requirements

Development of Lotus Notes applications

Maintenance of Lotus Notes applications

Achievements:

Successfully created 50+ applications and deployed Punj Lloyd Intranet on Lotus Domino server.

Successfully created Lotus Notes web based applications and migrated client based applications into web version

Senior Executive-Technical – APTECH Private Limited from Dec’00 till Nov’01: I was responsible for developing and maintaining Lotus Notes applications. Responsibilities:

Responsible for gathering business requirements

Document the requirements and technical design

Development and maintenance of Lotus Notes applications Achievements:

Successfully created process-oriented applications for the clients (Coca-Cola and Bajaj Capital). Other Experience –Feb’96 till Nov’00 (M Intergraph Pvt Ltd & SGI Limited): I was responsible for network implementation, administration and hardware support. Responsibilities:

Responsible for installing and administering Novell Netware operating system

Lotus Notes Servers implementation, administration and migration: Have installed, configured and maintained Lotus Notes servers in Andersen Consulting

Hardware and Infrastructure support

Achievements:

Administered Lotus Notes servers and application at Andersen Consulting for 2 years. Did self- learning and started developing quick and useful Lotus Notes applications for the end-users

Have installed and administered Novell network operating system for various prestigious clients like Domino’s Pizza (almost 20 stores in 1997) across various locations in India Professional Qualifications:

I. Certified Lotus Notes Professional (2000)

II. Certified Novell Engineer (1997)

Personal Details

Current Location Hyderabad

Marital Status Married

Overseas Experience Have worked in USA, Japan, Oman, Singapore, Kazakhstan Valid Visa B1/B2 U.S. Visa valid till July 2024

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