Customer Service Administrative Assistant
Resume:
Emily J. Braley
Sugar Grove, PA 16350
ac8zwv@r.postjobfree.com
OBJECTIVE: Seeking full-time employment that will utilize my clerical skills
EDUCATION: Warren Area High School
345 East Fifth Avenue
Warren, PA 16365
Graduate, 1978
Concentration of Study: Business
WORK HISTORY:
Great Lakes Insurance Services Group, LLC Sept., 2016 – Sept., 2018
215 Pennsylvania Avenue East
Warren, PA 16365
Position & Duties: Receptionist/Customer Service - Responsible for greeting visitors to the agency, or by phone, and providing requested information or documentation. Process customer payments, daily deposit, end of day reporting, and misc. other clerical duties as assigned.
Gaughn’s Drug Store (P/T) July, 2007 – March, 2016
348 Pennsylvania Avenue West
Warren, PA 16365
Position & Duties: Cashier, Pharmacy Technician - Customer service, assisting pharmacist with prescription refills, cashier duties, filing original prescriptions, misc. other duties as assigned
A Safe Place Nov., 2013 – Sept., 2016
210 North Drive
Warren, PA 16365
Position & Duties: Domestic Violence/Sexual Assault Advocate - Provide support counseling and
advocacy services to DV/SA clients, supply supporting documentation, as well as provide information to clients for other resources and services. Also responsible for processing Payroll utilizing Quick Books, Accounts Payable for agency, and mass mailings.
*Work History continued on next page
*Work History - continued from previous page
Warren County School District July, 1982 – November, 2013
347 East Fifth Avenue
Warren, PA 16365
Position(s) & Duties: Secretary – Duties including, but not limited to general office duties, as well as Budget Management, Accounts Payable, travel and transportation arrangements, Payroll Reporting for staff, creation of student forms and templates, use of all general office machinery and technology. Proficient usage of district’s software, attendance system, grading system, and all Microsoft Office Programs.
Other Positions Held
at WCSD: Payroll Department, Accounting Department,
Special Education/Chapter I Office
(all positions at Central Office)
WCCC Guidance, BWMS Guidance, WCCC Office of the Principal
SKILLS/EXPERIENCE: Proficient in Microsoft Office Applications including Word, Excel, Publisher, and Power Point; use of calculators, copy machines, scanners, fax machines, printers. Strengths are in organization, prioritization, multi-tasking, accuracy of work, and maintaining a positive demeanor when dealing with the public, co-workers, and students. I am self-motivated, eager to learn, and dependable.
INTERESTS: Reading for self-improvement and enjoyment, blogging, cooking, gardening
REFERENCES: Provided upon request
REFERENCES: Ms. Jennifer Hannold
3447 Big Four Road
Russell, PA 16345
Mr. Robert Ruhlman
20 Hillview Drive
Warren, PA 16365
Mrs. Cheri Tutmaher
7616 Jackson Run Road
Warren, PA 16365
Mrs. Margaret Lindell
3808 Miller Hill Road
Russell, PA 16345
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