Credentialing

Amy Saldivar

**** **** ******

San Antonio, TX **245

210-***-**** ********@*****.***

Career Objective

I am a dedicated person who wants to use my skills and knowledge in the dental field to help with patient care and great customer service.

Summary of Qualifications

10 years’ experience in general administrative tasks; Ability to multitask in fast paced stressful environment; Loyal and committed worker to the dental practice

Exceptional in time management; Problem solver; Knowledge and skills of contemporary office equipment.

Ability to research and analyze data; Superb with multiple deadlines/projects; Ability to fulfill work independently without direction; Willing to learn new software and can adapt quickly to do so.

Education

Southwest High School

May 1999 High School Diploma

Experience

Tots to Teens Pediatric Dentistry

Lead Insurance Coordinator, Assistant Manager Patient Services

September 2014-January 2018

Answer phones, schedule appointments, check in/checkout patients, review charts, recalls, verify insurance

Handle pre-authorizations for PPO/ Medicaid Chip insurance for outpatient hospital, credentialing for various insurance companies including Medicaid

Manage patient complaints and work well with other managers to find a solution; improve patient care

Payroll, review time off for employees

Help manage insurance, billing, and scheduling departments

Help open new offices

Software system Open Dental

Lee Dental Centers

Receptionist

May 2000-April 2009

Answer phones, verify insurance, schedule appointments, recalls, setup charts, check in patients

Familiar with HMO/DMO Plans

Software system QSI

Additional Skills

Bilingual, Proficient in Word, Professional; Strong organizational skills. I have served patients, coworkers and supervisors with great poise and integrity.

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