Sales Manager
Resume:
Jeffrey S. Marcus
Las Vegas, NV 89144
***************@*****.***
I have spent the last 18 years acquiring an in depth understanding of the automobile industry by analyzing the inner-workings and minutia of some of the top dealerships in the U.S. I have managed dealerships in excess of 115 employees and specialize in establishing and following processes and team building. I owned, operated and sold a successful clothing manufacturing and sales business.
05/2016 - present - “Ed Bozarth Chevrolet”, Las Vegas, NV / Internet & BDC Director - Implement and police the Internet and BDC sales processes throughout the dealership. Oversee all aspects of the company’s website and social media. Responsible for all digital and traditional advertising. Liaise between Sales, BDC, Management, Finance Department, Service Department, Service BDC and Vehicle Exchange Department. Took the store to the number one volume Chevrolet dealership in Nevada.
08/2012 - 05/2016 - “Subaru of Santa Monica”, Santa Monica, CA / Sales Manager - Forecasted goals and objectives for new car vehicle sales, gross and key expenses on a monthly and annual basis. Hired, trained and effectively lead a sales team of 8. Possess strong closing abilities and ability to work with lenders. Understood and kept abreast of federal, state, and local regulations. Handled and resolved customer issues or concerns promptly and professionally. Ensured high standards were held for delivery of vehicles to customers. Ensured that sales representatives understood and followed dealership policies at all times. Have excellent communication skills; ability to communicate effectively with customers; subordinates and other management. 11/2008 - 07/2012 - “Henderson Chevrolet, Fairway Chevrolet Buick GMC”, Las Vegas, NV/ Internet & BDC Director - Built and oversaw 3 individual Internet and BDC sales departments simultaneously. Liaised between Sales, BDC, Sales Managers, Finance Department, Service Department, Service BDC and Vehicle Exchange Department. Implemented and policed Internet and BDC sales processes throughout dealerships. Interviewed/Hired/Trained Internet salespeople and BDC representatives. Ran and analyzed all appropriate KPI’s. 04/2003 - 11/2008 - “Rusnak BMW”, Thousand Oaks, CA / Sales Manager - Oversaw all aspects of high-end sales, lease retention, fleet, internet and corporate sales. Responsible for hiring, training and managing sales force as well as operating and leading sales meetings. Managed all areas of sales, delivery processes and product training. Supervised lot management and inventory controls, sales projections and financial reporting. Created and purchased advertising in radio, print, internet and television.
07/2000 - 04/2003 - “Braman BMW “, West Palm Beach, FL / Sales - Responsible for assuring customers received the ultimate luxury BMW experience through direct involvement with high-end clientele. 04/1995 - 06/2000 - “Nick Alexander BMW”, Los Angeles, CA / Internet Manager, Lease Retention Manager - Oversaw all internet leads, advertising and marketing for all traditional and digital media and promotions. Developed and maintained dealership website, S.E.O., internet, television and print advertising. Fulfilled multiple marketing and training events throughout the country on behalf of the company through BMW Corporate.
06/1990 - 01/1995 - “City Jeans”, Los Angeles, CA / Founder and President - Established women’s clothing company from the ground up to 26 million dollars a year in sales with a gross profit margin of 27%. Responsibilities included sales, design, merchandising, advertising and corporate relations. Established business with some of the most renowned leaders in the retail clothing industry: Bloomingdales, Saks Fifth Avenue, Nordstrom, JC Penney as well as small retail chains and individual stores. Sold company in 01/1996.
08/1985 - 05/1990 - “Jalate Sportswear”, Los Angeles, CA / National Sales Manager, Sales Manager, Sales.
06/1985 - Graduated: Lynn University, Boca Raton, FL, B.A.
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