Data Entry, Office Admin

HUYEN PHAN (EMILY)

**************@*****.*** 587-***-**** Calgary, AB www.linkedin.com/in/emilyhuyenphan

SUMMARY

Hard-working and organized Data Entry Clerk with over 2 years of progressive experience in the education sector. A quick learner with strong background in business administration, logistic and project management. Strengths include advanced typing and data entry, good with number, strong passion for technology, high adaptability, teamwork, and the ability to deliver results.

SKILLS

Advanced typing ability Excellent attention to detail

Strong organization Advanced Excel

Strong time management G Suite, Microsoft Office

Interpersonal skills Highrise CRM, Donation software

Multi-tasking Vietnamese

WORK EXPERIENCE

Operations Administrator Mar 2019 – Present

Cerebral Palsy Association in Alberta, Calgary, Canada

Analyzed, reconciled and entered over 10 delivery records per day into the Saver system Calgary and Edmonton

Coded and filed material according to the established procedures

Updated and ensured the accuracy of the organization’s databases

Generated accurate and timely invoices and billing for partnership and customers

Assisted managers in creating spreadsheets, timesheets, managing databases, budgets, and preparing reports and documents

Communicated with donors, partners via phone, email and in person to schedule delivery

Used dispatcher system to schedule and reminder donor pickups

Sorted incoming mails, phone calls, faxes, emails and courier deliveries for distribution

Provided secretarial and administrative support to management and other staffs

Project Coordinator Mar 2017 – Jul 2018

Foreign Trade University, Hanoi, Vietnam

Coordinated organization of 04 training courses for 110 university managers and 105 employees with a recorded 100% satisfaction rating

Managed database with information of partnerships, projects and project stakeholders

Compiled in MS Office Suite marketing campaign and learning materials for the courses, printed them out and distributed; prepared equipment, hired translator and set up classes

Communicated with students and teachers via email, phone and in person; arranged meetings between project stakeholders

Tracked, analyzed and reported project status and created, updated and filed project documentation; compiled budget forecast and balance sheets for the courses; submitted information and reports to the state management agencies

Collaborated with Project Management and other departments to ensure that projects were on track, impediments were removed, resources, data, resource calendars, and expense reports were provided by managing project deliverables

Business Admin July 2017- Sep 2017

Nail & Beauty Lounge Clapham LTD Company, London, UK

Assigned shifts, maintained work schedule and processed payroll for 10 staffs

Collected, organized, and reconciled all invoices and receipts for an external accountant

Maintained inventory and ordered merchandise for a newly opened branch

Compiled daily financials and highlights in Excel sheet to report to CEO

Project Coordinator Aug 2014 – Oct 2015

Foreign Trade University, Hanoi, Vietnam

Assisted 4 international conferences with the participation of 300 scholars, including sending personal invitations and securing attendance, creating budget planning, location and equipment booking, hiring the translator, and arranging accommodation and refreshments

Managed procurement for a 50k USD project for upgrading the University ‘s Internet line, including preparing the bidding documents, reviewing the bidding packets, and drafting the contract

Communicated project progress and risks to all project stakeholders, and collected feedback

EDUCATION AND TRAINNING

Job Ready Employment Skills Program Dec 2018- Present

Calgary Immigrant Women’s Association, Calgary, AB

Master of Business Administration 2017

University of Wales, Trinity Saint David, London, UK

Bachelor’s in International Trade 2013

Foreign Trade University, Hanoi, Vietnam

Student Exchange Program 2014

Sookmyung Women’s University, Seoul, South Korea

VOLUNTEER EXPERIENCE

Head of Relation Committee 2010 - 2012

MC& Fashion Club at Foreign Trade University, Hanoi, VN

“Reversion to the original point” program participant 2012

University of Quangxi, China

WOW Korea Supporter Program participant 2013

Korea Tourism Ministry, Seoul, Korea

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