Administrative Assistant Medical

LESLIE JARA

860-***-**** ****************@*****.***

QUALIFICATIONS

●10+ years’ experience as a skilled IT coordinator planning, developing, and implementing proprietary software products

●10+ years’ experience integrating research design training and documentation projects

●Strong product and technical knowledge as well as communication and organizational skills

●Able to work independently and as part of a team as well as in a supervisory capacity

●Passionate about technology and sharing knowledge with others through education

EXPERIENCE

Beechwood Nursing & Rehab (New London, CT) Aug 2012 – Mar 2018

IT Coordinator

●Experienced with project management and implementation of EHR and maintenance

●Manage key role as Security Administrator of internal and external (vendor) access

●Develop and deliver training material to all staff regarding new and existing systems

●Expert level knowledge implementing and supporting business software, hardware, networks, operating systems, and applications

●Onboarding and training of all employees

●Purchasing and tracking of software, licenses and renewals

●Design networks and systems according to client requirements

●Provide expert level helpdesk support 24/7 on-call, remotely, by phone, and in person

●Install and maintain software and workstations, set up interface with external systems and software

●Familiar with TCP/IP, database backup, restore, and upgrades

●Responsible for maintaining computer equipment, printers, vitals machines, phone and fax systems

Beechwood Nursing & Rehab (New London, CT) Aug 2007 – Aug 2012

Admissions Coordinator / IT Support

●Reviewed medical referrals to ensure the facility is able to meet patients’ needs

●Updated patient status per insurance and Medicare coverage guidelines for all long-term, short term, and in-care patients

●Updated and maintained patient database daily to ensure integrity of data

●Ensured availability of key systems and processes required to deliver key services to clients

●Triaged IT incidents to validate and restore service in a timely manner

●Provided expert level support to staff and patients

Beechwood Nursing & Rehab (New London, CT) Aug 2005 – Aug 2007

Administrative Assistant, Nursing Department/ IT Support

●Provide key support for executive as the Administrative Assistant to Director of Nursing

●Ensure timely payment of employees handling payroll for the nursing department

●Prepare schedule for 100+ employees in the nursing department

●Ensure all personnel needs for patient care are met daily

●Assist the Resident Care Coordinator with the input of MDS patient information

●Prepare medical records for physician sign off and verify all state requirements are met

●Provide receptionist duties including welcoming and identifying clients

●Provide key language assistance to staff and patients alike (Spanish)

●Conduct troubleshooting for computer and printing problems

●Maintain medical supply inventory and schedule medical staff according to facility needs

●Establish and maintain par levels of inventory and purchasing and monitor budget

Lutheran Medical Center (Brooklyn, NY) Feb 2002 – Jan 2005

File Clerk, Materials Distribution Department

●Scheduled employee shifts and prepared payroll utilizing KRONOS Time Management Systems

●Worked diligently with team members to distribute medical supplies throughout the hospital efficiently and accurately

●Provided excellent customer service, helping to resolve issues reported by nursing departments regarding supplies and ensured that they were resolved in a timely manner

●Ensured accuracy of medical charges when entering into PMM Inventory Management System

●Supervised 40+ employees and delegated work accordingly

●Ordered and maintained key supplies for the entire hospital and established required inventory levels

●Prepared reports and presentations for the Director of Materials Management

EDUCATION & CERTIFICATIONS

●A+ Certification Prep Course (CompTIA) 2017

●Healthcare IT Certification (UCONN School of Business) 2015 (in progress)

●Surgical Technology Certification (Coalition for Worker Education) 2004

●Computer training in MS Office (Career Educational Consultants) 1997

SKILLS

●Excellent teamwork and problem-solving skills

●Strong leadership and interpersonal skills

●Able to coaching for development and performance

●Identification of constraints and other bottlenecks in complex IT systems

●Implementation, maintenance, and repair of IT equipment

●Providing sound technical advice on IT matters

●Fault identification and repair

●Familiar with wide range of hardware, operating systems, networks, and applications

EXPERTISE

●Communication skills

●Interpersonal abilities

●Desktop support

●Diagnosing hardware

●Software faults

●Data Protection

●IT maintenance

●Replacing parts

●Network support

●IT infrastructure

●Safety legislation

●Troubleshooting

●Testing/evaluating new technology

●Windows Active Directory

REFERENCES

●Available upon request

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