Office Assistant Medical
Resume:
PENNY GREIG
*** ******** ***** *.*. Calgary, Alberta T2Y 2B4
*******@****.**
OBJECTIVE
Looking for full-time employment.
SKILLS PROFILE
-Personable with excellent customer service skills
-Strong ability to multi-task and learn new tasks
-Strong interpersonal and communication skills, both written and oral
-Self-starter with the ability to work independently or as a team
-Very organized, dedicated and dependable
EMPLOYMENT HISTORY
Calgary West Central Primary Care Network
Patient Care Coordinator
April 2016 – Feb 2019
Calgary, Alberta
-Working at the Alex Senior`s Clinic
-Welcomed patients and visitors
-Paneled ASAP maneuvers for 8 doctors
-Maintained all patient charts
-Booked specialist appointments, lab appointments and surgery dates
-Scanned documents into patient charts
-Roomed patients, including blood Pressure, height and weight
-Searched patient charts on Netcare
-Filled in for Reception Staff on front desk
Rhythm Health Family Practice
Medical Office Assistant
April 2010 – September 2015
Calgary, Alberta
Welcomed patients and visitors
-Answered 6 telephone lines
-Scheduled and booked appointments
-Booked specialist appointments, lab appointments and surgery dates
-AHC billings and reconciliations
-Handled all third party billing including WCB
-Completed all APS’s for Doctors
-Scanned results and other information in patient charts
-Assisted with all minor surgeries
-Optimized patient satisfaction and, provider time and treatment room utilization by scheduling appointments in person or by telephone
-Kept patient appointments on schedule by notifying provider of patient`s arrival
-Comforted patients by anticipating patient`s anxieties; answering questions and maintaining the reception area
-Ensured the availability of treatment information by filing and retrieving patient records
-Maintained patient accounts by obtaining, recording and updating personal information
-Helped patients in distress by responding to emergencies
-Protected patient`s rights by maintaining confidentiality of personal and financial information
-Maintained business office inventory and equipment by checking stock to determine inventory level, anticipating the need to order supplies. As well, placed and expedited orders for supplies, verified receipt of items and scheduled equipment service and repairs.
Heritage Pointe Medical Clinic
Medical Office Assistant
February 2003 – April 2010
-Dewinton, Alberta
-Scheduled appointments
-Answered 4 telephone lines
-Scheduled appointments
-Booked specialist appointments, lab appointments and surgery dates
-AHC billings and reconciliations
-Third party billing, including WCB
-Assisted in all minor surgeries
-Scanned all results and forms in patient charts
EDUCATION AND TRAINING
KDM Medical, Dental and Unit Clerk Diploma
Calgary, Alberta
REFERENCES
NANCY CANTIN DE GUERRERO
CLIENT SUPPORT SPECIALIST
ALEX SENIORS CLINIC
VAL RAINS
TEAM LEAD
ALEX SENIORS CLINIC
JASMINE HWANG
GERIATRIC NURSE
CALGARY WEST CENTRAL PRIMARY CARE NETWORK
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