NATHAN C. FOOKES

Batavia, IL 630-***-**** ac8zp7@r.postjobfree.com

Over 20 years of experience in the motorcycle and automotive industry. A self-motivated, team player with a strong ability to build relationships and provide guidance with automotive expertise. Enthusiastic to engage in a new challenge with a high level of determination, positive attitude and hard work.

PROFESSIONAL EXPERIENCE

Fox Valley Career Center –Maple Park, IL - August 2016 to Present

Automotive Instructor

•Provide innovative lecture and laboratory instruction for the Automotive Technology Program

•Engage and encourage students through challenges within automotive technologies

•Work with faculty and staff members in departmental teams

•Ensure all students adhere to principles of lab safety

•Three –year attendee at Bi-Annual Illinois College Automotive Instructors Association Conferences

MOBIL – Batavia, IL – November 1999 to August 2016

Certified Technician

•Effectively managed documentation and communication between employees, customers, and the business in order to streamline efforts and effectively grow the business.

•Challenged to assist the business owner with managing several functions of the established business.

•Collaborated with vendors to improve services, workflow functions, and streamline integrated efforts.

•Identified issues and provided multiple solutions to meet the end needs of the business and customer.

•Trained and provided guidance to engage junior technicians in all functions of the business.

•Supervised and delegated multiple responsibilities to junior technician team members.

KAWASAKI/SUZUKI DEALER – Crystal Lake, IL – June 1997 to October 1999

Certified Motorcycle Technician

•Improved workflow by identifying overlapping responsibilities and streamlining collaborative efforts.

•Consulted with individual departments to ensure responsibilities were delegated appropriately.

•Handled and resolved any complaints or concerns from customers on a daily basis.

•Strategically advised customers on repair options to maintain and grow business.

EDUCATION

B.A. Communication, Degree in Progress Southern New Hampshire University September 2019

Hydraulics Certificate Waubonsee Community College 2005

Automotive Technology College of DuPage 1999-2000

Motorcycle Technician Certificate Motorcycle Mechanics Institute Graduated 1997

Honda & Suzuki Motorcycle Certification Motorcycle Mechanics Institute Graduated 1997

Automotive Service Excellence (ASE) Certified Technician 2000 - Current

ADDITIONAL

Proficient in Microsoft Office, Excel, Word, PowerPoint, Outlook, Launch X431 Diagnostic Automotive Software, Alldata, Pacelink, Paceorder, YES Management System,Google.

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