Customer Executive
Resume:
RESUME
Vembuli amman Koil Street, Kottivakkam,
Email Id: *.***********@*****.*** Chennai-600041.
Mobile-No: 917-***-****
OBJECTIVE
To grow professionally by learning from the Organization and can give my best performance.
To achieve the desired goal by dedicating myself to the work and to the organization.
To secure a job in the IT / BPO / Call center / ITES / Tech support industry where I can utilize my knowledge for the organizations and growth.
EDUCATIONAL QUALIFICATION
Qualification
Year of Passing
Institution
Percentage
12th
2010
Lady’s Sivaswami Iyyer Girls Higher Sec School
68%
10th
2008
Besant Theosophical
high sec school
76%
MAJOR STRENGTH
Dare to take up challenges.
Finish the work with the fulfillment
Ability to work together as a team.
Straight forward person
TECHNICAL SKILLS
Operating System : Windows 7/ XP/2003 XP Server
Package :MS-Office, Coral Draw, DCA
WORK EXPERIENCE
1.
Company name : Poomalai Housing Pvt Ltd Experience : May2011-Aug 2012(1Year)
Role : Front Office Executive
Job Description :
Attending the inbound calls from clients transfer to the concern person and update in Phonebook records,and Schedule candidates for interviews Maintaining Attendance In and out register send mails to the Customer regarding their queiry.Maintaing all records take care of house keeping.
2.
Company name : ROYAL INFO SOLUTIONS (RIS)
Process : OUTBOUND
Experience : September 2012-feburaury2013 (6 months)
Role : Tele Marketing Executive (TME)
Job Description :
Attending the outbound calls and explain the product to the customer and make the customer to take the product. It's a outbound calls from the dialer automatically and pitch the script and explain the product.
3.
Company name : B M A
Process : OUTBOUND
Experience : March-June (3 months)
Role : Tele Marketing Executive (TME)
Job Description :
Attending the outbound calls and explain the product to the customer and make the customer to take the product. It's a outbound dial from the phone and explain the product to the customer.
4.
Company name : STAR HEALTH & ALLIED INSURANCE CO.LTD
Process : OUTBOUND and Customer Care Executive
Experience : JUNE-2013-April 2017(3year & 10Months)
Role : Senior Sales Officer
Job Description :
Attending the outbound calls and explain the product to the customer and make the customer to take the product. It's a outbound dialer from the CRM and explain the product to the customer making the customer to purchase the policy.
ACHIEVED IN STAR:
•.Joined as TSO and got promoted within 6 months of time as Assistant Team Leader
•.Got eligible in JFM contest and got eligible to free Goa trip for finishing my target.
•.Got Eligible for the TECHNO JFM 14-15 Won a Samsung Grand Mobile Core II for achieving my 5lak of target.
5
Company name : Greatlife Insurance Broking and Consultancy Pvt Ltd
Experience : May 2017-Still Now
Role : Back Office Executive
Job Description :
Prepare Presentation/One Pager/Invoice /Business reports Scan and file the customers proposal form and relevant documents, send mails to the Customer regarding their queiries/reminder mail for Policy renewals,update customer details in ledger etc…
PERSONAL DATA
Father's Name ; ASIRVATHAM
Gender : Female
Date of Birth : 01-09-1992
Nationality : Indian
Languages Known : English, Tamil.
Hobbies : Listening Melodies Songs, Playing Games,
Marital Status : Married
DECLARATION
I consider myself familiar with above mentioned aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
PLACE: Chennai Yours Sincerely,
DATE :
(VICTORIA.A)
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