Manager Sales

Michael C. Mabry Sr.

*** *** ****** ****, ************, VA 23185

Cell: 757-***-**** Email: *******@***.***

Summary

I have over 25 years as a law enforcement officer, serving in multiple capacities, from patrol officer to detective and supervisor of major crimes, I have been a training instructor, I was also a staff NCO supervisor for the military in charge of the daily police work during 9-11.

I held the position of regional manager for a risk management company in multiple States in charge of 30 investigators.

Highlights

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Risk Management

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Continuous Process Improvement

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Training & Development

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Conflict Resolution/Mediation

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Vendor Contract Compliance

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Loss Control

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Underground Utility Expert

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Project Management

Experience

Regional Manager

OSP Prevention Group Inc. – Virginia/Atlanta/Delaware, New Mexico

May 2012 to July 2016

•Oversaw Area Managers to ensure operational & monthly financial objectives were met

•Collaborated with general contractors to obtain the Certificate of Insurance for sub-contractors, as necessary

•Reevaluated compiled investigation information in preparation for mediation disputes

•Expert knowledge of underground dig safe and protection statues for 5 markets

•Mentored internal staff members on the Standard Operating Procedures for their market

•Refined Standard Operating Procedures for Underground Utility Investigators in each market

•Stakeholder interface to determine best approach in support of the business strategy

•Integral in assessing new markets for expansion of business

•Assessed organizational needs, developed strategies and implemented proactive solutions to meet the needs of the business

Sales Manager

Wyndham Vacation Resorts – Williamsburg, VA

March 2010 to May 2012

•Provided a high level of customer focus to enrich the customer experience

•Reviewed customer portfolios and provided suggestions to enhance package options

•Studied sales numbers to look for creative ways to increase volume

•Applied various sales techniques providing the buyer several options to meet their needs

Loss Prevention Manager

Target – Williamsburg, VA

February 2010 to November 2010

•Developed and implemented procedures to minimize the loss of merchandise, money and company assets

•Routinely tested alarm systems, monitored video surveillance and responded to burglary incidents

•Researched, assessed and supervised the installation of different security measures

•Determined appropriate staffing levels and reviewed/provided reports to validate decisions

•Conducted investigations related to shopper or associate dishonesty and assisted with store inventory

•Hired and trained new officers for uniformed and undercover work assignments

Police Officer

City of Williamsburg – Williamsburg, VA

March 2008 to November 2009

•Responded to specific 911 calls from the community

•Conducted investigations involving crimes related to persons, property, homicides and theft

•Trained new officers in the art of defensive tactics and search and seizure techniques

•Demonstrated the ability to think outside of the box as to how best to handle each situation utilizing my diverse background and expertise

•Worked collaboratively with State and Federal task force during undercover assignments

Detective Supervisor

Buckingham County Sheriff’s Department – Buckingham, VA

April 2004 to January 2008

•Responsible for the unit investigating violent crimes against persons and/or property

•Trained officers in dynamic entry and search and seizure procedures

•Specialized in long term investigations

•Surveilled various operations utilizing the latest technology and resources available

•Supervised all covert under cover assignments dealing with narcotic investigations

•Prepared search warrants for State and Federal courts in addition to preparing cases and submissions for the prosecuting attorney

Senior Detective

Richmond City Police Department

Jan, 1990 to 2004

Responsible for the unit investigating violent crimes against persons and/or property

Trained officers in dynamic entry and search and seizure procedures

Specialized in long term investigations

Surveilled various operations utilizing the latest technology and resources available

Supervised all covert under cover assignments dealing with narcotic investigations

Prepared search warrants for State and Federal courts in addition to preparing cases and submissions for the prosecuting attorney

Education

University of Phoenix

Bachelor of Science – Business Management

Yellow Belt – Six Sigma Certificate

Business Development Certification

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