Professional Summary

Result oriented professional with 5+ years of experience in IT industry with an excellent record of working in multiple projects in healthcare domain and banking domain. Possesses excellent client management & communication skills and worked with diversified group of clients across the globe.

Key Skills

Multi-tier Web and Voice application testing; Excellent Communication & Collaboration skills; Understand business needs; Risk Management; Logical & Analytical skills; Team Management; Project Management.

Technical Experience

In-depth knowledge of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile.

Expertise in writing / executing test cases, documenting the results, system testing, smoke testing and functional testing.

Experienced in testing Web and IVR applications.

Dynamic, hardworking and result oriented person with an ability to manage stress, time and people

Good Experience in both Windows and Unix environments.

Good knowledge in Soap and REST web services testing.

Experienced in preparing business requirement document, business rules document, functional specification document, user manual document for projects in various domains.

Expertise in problem solving, analytical reasoning, and customer support, team management, quality testing and client relationships

Professional Experience:

Interactions LLC (from 2015 to 2016)

E*Pro Inc., d.b.a Sensiple Software Solutions Pvt Ltd (from 2008 to 2013)

ABN Amro Bank (from 2005 to 2006)

Technology Stack

OS: Windows, Unix

Tools: Jira, Bugzilla, Mantis, HP ALM, SOAP UI, REST Client, Postgres Admin, MS Office Suite, Microsoft Visio

Web/App Server: Tomcat

Web Technologies: HTML, CSS, JavaScript

Professional Experience:

Project: Real Estate Loans (from Jul 2017 to Dec 2017)

Client: Aroopa Tech, New Jersey, NJ

Description:

The main objective of this product is to create a hosted web application for the loan administrators. This application facilitates load administrator to create various types of loan and customize the work flow, checklist requirements to process the loan end to end.

Project: AMRI - American Medical Research Institute (from May 2017 to Jul 2017)

Client: Aroopa Tech, New Jersey, NJ

Description:

This is an E-Learning application. This application provides list of courses and certifications. Students can register for courses and certifications. Students will be able to download the study materials related to the registered course/certification.

Project: Intent Analyst (from 2015 to 2016)

Client: Interactions LLC, Franklin, MA

Description:

The main objective of Intent analyst job is to listen to caller’s utterances and submit the respective inputs in the Analyst Desktop. Handled calls with less response time with high accuracy.

Project: NFS (National Financial Service) / Image Correction Utility / Albridge Solutions (Aug 2012– Dec 2013)

Client: Securities America, Omaha, NE

Description:

NFS: The check transmission service would download the ZIP file from SFTP and start processing (Read) the text file and the corresponding Tiff file. Once the file processing process is complete, the check transmission service will provide the status to the web service.

Image Correction Utility: This utility would create new images from the documents selected using the existing Vault system on the basis of user roles and send them to the File net system. The utility will Update the existing records with new indexing values, Modify the existing images, Merge documents, split documents, reorder and discard documents and the updated document will be sent to the File net system.

Albridge Utility: This utility would upload the compressed ZIP file on a periodic basis in a FTP location. The compressed file contains XML file & PDF. The XML file and PDF pair shall have a unique common file name. A Windows Service will watch for the ZIP file in a shared location constantly and process the XML and PDF files before uploading into the File Net.

Project: Caribbean Shopping mall (e-commerce) (Dec 2012 - July 2013)

Client: Securities America, Omaha, NE

Description:

This is an online shopping store focused for Caribbean region, which has all the features necessary for viewing and purchasing a product. This application allows vendors to register and have their own shopping products in separate pages like www.vendorname.csmwww.com. Apart from shopping, it also provides people to create Business listings and Classifieds listings.

Project: IRIS (Dec 2010 – Dec 2013)

Client: LabCorp (Laboratory Corporation of America), Irvine, CA

Description:

This application enables LabCorp to provide comprehensive, high-quality, rapid-response cancer testing which helps their clients to deliver optimal patient care. IRIS deals in performing professional resulting for the breast prognostic cases (i.e.) the process of recording the outcome of a particular test(ER, PR, HER2, Ki-67) followed by a detailed report generation. Once the report is generated it is electronically signed by a pathologist. The IRIS is interfaced with Virtuoso to perform the digital pathology where the diagnosis, intensity and the score of the patients are captured. The pathologist can also override the digital pathology manually. The application is accessed by pathologist and lab technicians.

Project: Sensiple Notification System (Aug 2010 – Dec 2010)

Client: EPro Inc, Woodbridge, NJ

Description:

Sensiple notification system facilitates the sharing of information among a group of people through different channels like Voice and/or email and/or SMS-Text instantly.

Project: ELR (Executive Luxury Rentals) (Jan 2010 –July 2010)

Client: Streaming Edge, NY

Description:

This is a web portal which enables the users to book their vacation rental properties online. This also enables the user to view the Map of the properties listed. Here the users can also manage their properties by uploading their property details and adding all the additional features related to the property. This basically is been managed by the super users who can, add, edit, update, modify all the properties added.

Project: Televox (Nov 2008 – Dec 2009)

Client: West Corporation, Omaha, NE

Description:

The main objective of this project is to develop static websites for various clients. These websites are SEO complaint.

Education

Master of Business Administration, Madras University, Chennai, India.

Bachelor of Commerce, Madras University, Chennai, India.

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