Manager Project

Nidhi Joshi

*** **** ******** ****** **** Chester - PA 502-***-**** *****.***********@*****.***

A technology driven professional with extensive experience in diverse industries such as Financial Services, Insurance, Healthcare and Retail. Specialized in defining, analyzing and documenting software requirements, project management, conducting UAT cycle and supporting business unit on large scale transformation projects by bridging the gap between business and technology.

EDUCATION

University of Cincinnati, Carl H. Lindner College of Business Cincinnati, Ohio

Master of Science in Information Systems August 2017- May 2019

Symbiosis International University Pune, India

MBA with specialization in IT Business Management June 2011 – May 2013

KEY SKILLS

Requirements Gathering & Analysis User Acceptance Testing Project Management

KPI Dashboards Data Mining & Analytics Risk Management

Agile and Sprint Planning Scrum Master Process Design

TECHNOLOGY EXPERIENCE

Programming Languages and Tools: .Net, PL/SQL, Core Java, Unix Shell Script, R, SAS

Software / Products: SAP Solution Manager, HP QC, Rational Rose, Jira, Jama, Tableau, Worksoft Certify, SAP Solution Manager, CBTA, IBM SPSS, SAP Revenue Accounting and Reporting, Team Foundation Server

General Tools: Microsoft Office, Microsoft Visio, Microsoft Project

PROFESSIONAL EXPERIENCE

SAP Americas Philadelphia, Pennsylvania

SAP Functional Consultant May 2018 - Present

Successfully led S/4 HANA migration testing with hundred plus user stories

Increased resource productivity by 15% by automating regression and integration test suite with Worksoft

Reduced posting errors by 40% during month end close process by creating SQVI queries which identified potential revenue posting errors in advance

Created business process maps, use cases, workflow diagrams and functional specifications

Groomed user stories and updated IT roadmap based on the priority of the stories of the backlog

Build interactive dashboards for the management with SAP analytics cloud to report key KPI’s like open BCP tickets, open IT tickets, expected material revenue per workstream and contracts in error

Ensured that the business and functional requirements were interpreted correctly by participating in design and test plan reviews

Deloitte Consulting India Pvt. Ltd Mumbai, India

Senior Consultant, System Integration June 2015 - November 2016

Operationalized a Center of Excellence for program releases and steady state production support

Managed multiple projects simultaneously including monitoring timelines, effort estimation and resource modeling

Created project charters, project kick off decks, project governance documents and a detailed RACI matrix across vendor and client resources

Setup the tools and templates for standardized reporting, defect management, requirement traceability matrix, change request and test status reports

Identified continuous improvement areas which reduced testing efforts by 25%

Designed Tableau dashboards to present key KPI’s to stakeholders

Provided data and analytics support to different teams by validating data, synthesizing insights, and presenting results

Used SQL and BI solutions in data modeling and database design

Supervised the efforts for the annual project audit activities

Deloitte Consulting India Pvt. Ltd Mumbai, India

Consultant, System Integration June 2013 - May 2015

Ensured on time closure of requirements and design items through joint application sessions

Translated product design concepts into business requirements and detailed functional requirements

Involved in requirements prioritization, release scope definition and change management

Created a scope selection model to identify the minimum set of scenarios to maximize the coverage across key business processes, change requests and third-party interfaces

Timely resolved critical defects in defect triage calls with the third-party vendors

Led production cutover activities which involved setting up the pre-requisite data, devices and execution within a fixed window to ensure production stability post go-live

Managed entire UAT testing cycle with a team with of testers

Reduced customer churn by identifying critical defects in UAT

Created detailed training material for business users to get acclimatized to key tools for UAT

Deloitte Consulting India Pvt. Ltd Mumbai, India

Summer Intern April 2012 - June 2012

Designed risk-based testing approach to improve the overall test coverage

Formulated security testing strategy for an Insurance client

Assisted in risk assessment and gap analysis using NIST framework

Cognizant Technology Solutions India Pvt. Ltd Chennai, India

Programmer Analyst December 2008- May 2011

Subject- matter expert on root-cause analysis, incident and problem resolution for JDA Arthur planning tool

Leveraged shell scripting techniques to reduce downtime of systems to provide uninterrupted service

Customized JDA tool by using UNIX shell scripts to implement the product hierarchy change

Tested PCI/DSS compliance for Point of Sales (POS) Systems for a retail client

AWARDS AND RECOGNIZITIONS

Received Deloitte Applause Award for outstanding contributions towards client service (May 2014)

Received Deloitte Spot Award for excellent performance during summer internship (June 2012)

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