Stacey Hutton
ac8zim@r.postjobfree.com
Summary
•Five + years experience in Personal Assisting/Organizing
•Eight + years experience in Hospitality.
•Eight + years of experience in Management.
•Eight + years of experience in Purchasing.
•Three + years experience in Property Management Administration / Finance
•Professional attitude toward all aspects of business.
•Earned a reputation for exceptional customer satisfaction levels
•Excellent time management and organizational skills.
•Ability to work well under pressure; and to meet established goals and deadlines.
•Organized, independent, and a natural self-starter.
•Excellent team player with proven leadership abilities.
•Efficient in all Microsoft programs.
•Willing to Travel.
•Willing to Relocate.
Work Experience
2019 - Current Event Staff, High Society
• Ensuring excellent levels of customer service.
• Unloading equipment and setting up, packing up and cleaning hall in a timely matter.
• Assuming roles of Ticket Taker, Cashier and Host.
• Maintain and organize areas to ensure safe practices.
2011 – Current Independent Personal/Virtual Assistant (Part-Time), International
• Assisted clients by utilizing time management skills to allow client to focus on day-to-day operations.
• Efficiently managed telephone calls, emails and collected / sorted mail.
• Planned the time table for scheduled business, personal and weekend events.
• Maintained and managed activities, commitments, and deliveries.
• Planned and supervised all travel arrangements including air travel, ground transportation, and accommodations.
2016 – 2018 Merchandise/Sales Executive, Starboard Cruise Services an LVMH Company
Worked on Holland America Cruise Ships
• Designed all merchandise displays using colour and unique layout
• Organized floor displays maximizing space, focused on new merchandise.
• Utilized strong interpersonal and communications skills to serve customers; received employee of the month award twice.
• Demonstrated ability to work effectively in a fast-paced, high stressed environment.
• Organized and made changes to floor layout and stockroom to increase better flow.
2015 – 2015 Manager, Smackwater Jack’s
• Monitor guest experience and measure consistent highest standard service at all times.
• Managed the restaurant and analyzed sales profits and losses throughout the month.
• Organized hostess and runner teams, preparing them each night to utilize their time to best serve guests.
• Motivated staff through acknowledgement of hard work, achievements, and instilling accountability while leading by example.
• Analyse monthly inventory list to increase overall profit
2011 – 2014 Consulting, Ocean Club Panama
• Setup new process for invoicing and statement development for hotel owners.
• Created new reports to evaluate profit / loss, analyse monthly deposits to increase profits.
• Primarily responsible for rents, deposits, fees and file management
• Mentored new hires for the company while providing them with knowledge and education to improve their productivity
• Ensure the highest level of service was presented to our owners.
• Maintained accurate and impressive financial statements and files.
2009 – 2011 Manager, Woody’s Beach Bar
• Monitor guest experience and measure consistent highest standard service at all times.
• Managed the restaurant and analyzed sales profits and losses throughout the month.
• Trained service team members on suggestive selling practices and continuous sales growth by increasing beverage, appetizer and dessert efficiencies; raised individual and team results.
• Motivated staff through acknowledgement of hard work, achievements, and instilling accountability while leading by example.
• Taught the steps of service that increased guest check averages and drove guest counts
2003 – 2009 Buyer/CSR Accounts Payable, Healthcare Materials Management Services
Shared Ownership by St Joseph’s Healthcare and London Health Sciences Center
• Processed purchase orders submitted by department heads and reconciled coordinating invoices with accounts payable.
• Developed new relations and increased company loyalty, working as a liaison between departments, vendors and consumers.
• Participate in a team setting to identify and improve processes.
• Aid in invoice issues and expedites, when required.
• Expedited all parts with suppliers as required, to ensure on time delivery, preventing stock-outs and production downtime.
Education
Catering Operations Certificate
OIPMAC Certificate
Diploma in Purchasing
Fanshawe College, London, Ontario