Administrative Assistant, Accounting Assistant

Amber Leslie

*** **** **** ******, ** ***** 214-***-****

************@*****.*** ● linkedin.com/in/aleslie8

OBJECTIVE:

Administrative Assistant with 10 years of experience providing executive level support to principals and clients. Experience managing travel arrangements, maintaining calendars, office correspondence, and general Accounting procedures and practices. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office. AREAS OF EXPERTISE:

Quick Books Accounts Receivables Microsoft Office

Travel Arrangements Calendar Management Adobe

Asana Slack 10-Key by touch

Type 62 WPM Multiline Phone System Customer Relations ADMINISTRATIVE SUPPORT

Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit and distribute agendas and meeting minutes.

Provided administrative support to staff including the preparation of memos, documents and correspondence; office supply purchasing, filing, reception and telephone duties.

Coordinated travel arrangements with travel agency; prepare detailed itineraries and assure accuracy and timely delivery of plans/tickets.

Managed project information including distribution and tracking of submittals, RFI’s and providing Project Managers up to date subcontractor insurance and pre-qualification documentation. ACCOUNTING

Responsible for Accounts Receivables including posting client payments, invoicing, reconciliation, and month-end-closings.

Performed collection calls on delinquent accounts attempting to collect and arrange payments.

Calculated and submitted time card hours weekly both electronic and paper summaries to ensure the timely distribution of funds.

Responsible for the preparation of accounting records, financial statements and submitting weekly reports for Vice President to ensure accuracy and adherence to company policies and procedural standards CUSTOMER RELATIONS

Established a high rate of customer satisfaction through relationship management and personal attention to client needs which resulted in a 35% sales increase.

Responding to 100+ calls daily explaining possible solutions and ensuring that clients feel supported and valued.

Nurture high-end clients to ensure all products and orders across multiple business lines are processed and addressed within established service levels.

PROBLEM SOLVING & ANALYTICS

Evaluated, prioritized and resolved customer inquiries by delivering prompt and professional solutions for customers via phone and email.

Worked closely with team members from product management, manufacturing, sales, and logistics to resolve issues and ensure accurate and timely delivery of orders.

Supported complex deadline driven operations and resolved issues through extensive research. PROFESSIONAL EXPERIENCE:

Administrative Support Specialist • ZURI FURNITURE • May 2018 to November 2018 Executive Administrative Assistant • FOAM PRODUCTS OF DALLAS • July 2017 to April 2018 Senior Administrative Assistant • TINDALL MECHANICAL INC. • February 2010 to July 2017 EDUCATION:

FERRIS HIGH SCHOOL. FERRIS, TX

High School Diploma

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