Senior Event Manager, Senior Catering Sales Manager, Banquet Director

GEORGE PORTES

***** ******** **

Gaithersburg, MD 20877

Cell:301-***-****

Email: ******@*****.***

A challenging opportunity to combine strengths in organization, communication and interpersonal relations as a Leader in Sales, Events, & Planning in the DC Metro area where proven leadership abilities with technical and operational experience can ensure timely and successful achievement of organizational goals. My skills are suitable for any large or a small complex property.

I am ready to work and share my knowledge with any non-profit organization, association or other private companies in the same capacity, I can travel if the job requires.

MY QUALIFICATIONS

As an Event Manager (12 year of experience) I report directly to the DOC and Events.

Assist the Director of Catering and Events in the pre-opening set-up of the department.

I work closely with sales team and review turnover information.

I am very familiar with vendors for catering events, and my experience in the DC allows me to suggest the most suitable companies to add the fine touch clients to exceed expectations.

As a previous Banquet Manager, I created up-sell services and food for all corporate and gala events.

I regularly max space, and revenue for socials and multi day conferences.

Generates Group Resumes when needed and generates function room diagrams.

I build relationships with clients not just on the standard correspondence but also inviting them for site visits, engaging and entertaining to maintain loyalty with the goal of rebooking business.

WORK HISTORY

Senior Event Manager- Sheraton Columbia, MD (2015 & currently)

I currently reports to the Director of Catering and I handled all groups with rooms and catering, associations and corporate for 90% of group activities.

I also conduct and print reports for BEO meetings daily, post changes, guarantees and oversee weekly schedules with Banquet Manager.

I coordinate all logistics of operations and makes sure the team has what they need to perform and exceed expectations.

I attend department meetings, reports with opportunities for improvement, trends and relates customer feedback.

Collaborates on training of admins, assist in any other projects with the DOC and Marketing team.

I also work very closely with the sales team to maximize space on need days.

I always look for opportunities to increase revenue on AV, F/B and other hotel amenities that will be meaningful towards the guest experience.

Senior Event Manager - Marriott International in DC

I Coordinate, plan and process information logistics for a great execution on large complex conferences, galas, local events and high-profile events with a great deal of experience on White House events, foreign dignitaries and high-level security events.

Review guest expectations and history for accurate projections.

Personal guest satisfaction contributions ended at 93% in 2014.

Promotes training for new managers and admin staff.

I conducted events from 100 to 1,200 guests.

Senior Catering Sales Manager - Marriott International in Arlington, VA

I was in charge of menu creation and customizing packages for all large convention groups.

I worked directly with vendors to set up the best scenario and atmosphere for the event.

I increased catering revenue sales on the first year by 18%.

Maximize space and revenue that resulted in better profit; qualified business and review RFPs.

Reviewed and processed all F/B needs for all large conferences in the hotel.

Conducted site visits and create proposals.

Created incentives for repeat clients or for multi-year contracts

Director of Banquets - Marriott International in VA

Overseeing conference service staff, banquet staff, utility and in-house AV.

I am big on training for current and new associates

In charge of all floor operations; from AV, service execution and conference space.

I orchestrated events from set up, service and final execution with banquet team.

I looked for creative ways to increase revenue.

I met with sales managers regularly to review the client’s expectations prior to arrival.

I managed inventory, payroll, pars and controllable items according to budget.

During my time in this position I conducted regional meetings with the Banquet Managers Council, and shared

trends, best practices and analyze business expectations.

EDUCATION

Montgomery College

Rockville MD

Business Administration Associate Degree

SOFTWARE/SYSTEM SKILLS

Proficiency in Microsoft, Excel, PowerPoint, Microsoft, Oracle, People Soft, CITY, ISAC Meeting Matrix, Social Tables and Delphi, HMIS, Workday, Insider Connect

I am current knowledgeable on all social online Marketing Techniques.

LANGUAGE SKILLS

Spanish - write, speak and read

Portuguese – basic

ADDITIONAL INFORMATION

I’ve worked as task force in many hotels as part new acquisition or just in need of temporary help to cover sales or events. I also participated in outside catering events in the DC.

Utilize improved technology for administrative support and make effective use of office equipment.

I excel in analyzing and adjusting work procedures for maximum efficiency.

Display good posture, projects poise and authority. Make positive first and lasting impressions.

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