Manager Customer Service
Resume:
Clayton Coppage
************@*****.***
EMPLOYMENT HISTORY:
Correctional Officer
Virginia Department of Corrections
Fluvanna County, VA
February 2018 to Present
Achievements:
-Maintain safety, security and control of offenders
-Supervise offenders daily activities and movements
-Conduct officer reports
-Conduct disciplinary actions
Volunteer Rescue worker
Louisa County Volunteer Rescue Station
Louisa, VA
January 2018 to Present
Achievements:
-Volunteer for Louisa rescue services
- Training for EMT services.
Owner/Operator
Outdoor Blessings
January 2013 to January 2018
Achievements:
-Scheduling
-Customer Service
-record keeping
-time keeping
-management
Lieutenant
G4S Secure Solutions
January 2009 to January 2013
Achievements:
- Ensure all policies and procedures were updated and upheld
-Conduct schedules
-Conduct payroll
-Conduct training
-Conduct interviews
-Conduct annual reviews
-Conduct disciplinary actions
-Conduct inspections (uniform,post,weapons)
-Conduct audits
-Conduct safety meetings
- Liaison for company and client
-Increase company and client profits by optimizing employee performance and reducing over time
-Increase company/client relationship
Shop Manager
Automotive Creations
January 2007 to January 2009
Achievements:
- Payroll
- schedules
- bookkeeping
- Increase customer satisfaction
- Increase company sales
Sergeant/Manager
Guardsmark
June 2005 to May 2007
Achievements:
-Ensure company policy and procedures were upheld
- Conduct employee training
- Conduct employee reviews
- Conduct inspections
- Increase client/customer satisfaction
Corrections Officer
Coffeewood State Correctional Facility
March 2004 to June 2005
Achievements:
-Maintain safety, security and control of offenders
-Supervise offenders daily activities and movements
-Conduct officer reports
-Conduct disciplinary actions
Security Sergeant/ Manager
Clemonds Security Inc
July 1996 to March 2004
Achievements:
- Conduct employee training
- Conduct employee reviews
-Conduct inspections
- Increase client/customer satisfaction
Education
1995
GED
General Studies
Spotsylvania High School
2014
Some College
CISSP Program
Germans Community College
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