Software Engineer

Hoda Seyed Alshohadaei

602-***-****

*******@*******.***

US Citizen

Education

Bachelor of Science in Computer Science Arizona State University May 2004 GPA: 3.4 / 4.0

Technical Skills:

Programming Languages: Java, C++, JavaScript, jQuery, JSP, CSS, Linux and HTML5 Software and Tools: Spring framework, Oracle, MySQL, Git (GitHub), Jira/Confluence, Bitbucket, Jenkins, Rally, Splunk

Work Experience

Nextiva, Scottsdale, AZ Oct 2011 – Dec 2018

Software Engineer, Engineering Dep.

Engineering Finance Dep Oct 2018 – Dec 2018

• Developed codes in Agile under Kanban project management using Jira

• Run Batch jobs in server using Unix commands

• Investigated batch reports for missing data in the database tables.

• Adjusted codes for database queries, procedures, and back end code to pull up correct data for batch reports. Engineering Voice Dep Oct 2015 – Oct 2018

• Developed java codes under Scrum project management per sprint, using Rally and later used Jira using Object Oriented Analysis and Design with best practices, including coding standards, code reviews, source control management, build processes, testing, and release to operations

• Modified Voice application front end and back end java code, per updates

• Modified legacy codes in older applications that use XML/JSON and Struts firmware

• Wrote REST APIs in Java for new services

• Wrote Unit testing for java methods

• Integrated part of existing VOIP application into micro service in order to keep the application vender free per Object oriented Analysis and Design

• Created, altered database tables in Oracle SQL for a new service

• Inserted or updated records in the Oracle database for constants that were getting pulled from Oracle

• Used feature server and Unix commands to send .war file from a local host and running an application by restarting tomcat

• Troubleshooted codes using IntelliJ debugger and logs

• Kept up with the versioning in POM files for dependencies

• Participated in version control using Git, bitbucket, and Jenkins

• Implemented validation in front end codes and back end to get secure data

• Actively participated in release branch for smoke testing, and regression testing, working on bugs in the release time. Migration Dep Oct 2013 – Oct 2015

• Collected information regarding customer’s expectation from BroadSoft VOIP

• Designed a new set up in BroadSoft for their call flow per their old set up and new expectations

• Implemented new design in company VOIP account with minimum service interruption

• Re-provision phones

• Tested new setups and sending instructions to each party.

• Trained company owners via remote access on confidential features after verification

• Trained employees responsible for VOIP set up on BroadSoft features, using remote access and call conferencing Onboarding Dep Sep 2012 – Oct 2013

• Provisioned phones by appointment

• Tested networks

• Trained staffs on various BroadSoft functions

• Troubleshooted issues in router and devices

Operation Aug 2011 – Sep 2012

• Troubleshooted networks in physical layer including wiring and connectivity as well as Data Link layer including MAC address, ping, DNS

• Troubleshooted packets in session layer in case of dropped calls

• Adjusted firewall settings in routers, improved QOS

• Set up static IP address for devices as required in each device.

• Supported companies that had Trunking and did not want to use hosting system Choice Hotels, Phoenix, AZ Feb 2007 – Jun 2008

Support Coordinator

• Remotely solved networking issues regarding connectivity and software applications for local servers

• Provided software solutions for clients

• Configured work stations for optimal performance Pearson Digital, Mesa, AZ Aug 2004 – Nov 2004

Software Developer Intern

• Used of Java programming to transfer and save new data to SQL database

• Added new fields (text boxes and drop downs) in front end to get additional data for back end Integrated Business, Tempe, AZ Jun 2004 – Aug 2004 Intern

• Developed Vision, SRS and management plan using Requisite Pro for property sales

• Aided in project management and PHP programming using MYSQL for internal applications Habitat For Humanity, Phoenix, AZ Apr 2005 – Aug 2005 Community Service Volunteer

• Helped IT Dep. In collecting information on low income housing applicants Volunteer, Office of Public Health of Maricopa, Phoenix, AZ Apr 2005 – Jul 2005

• Helped patients with medical instructions

Volunteer, St. Vincent de Paul Dental Clinic, Phoenix, AZ Sep 2006 – Feb 2007

• Assisting in Pediatric and adult clinic

• Observing dental surgery

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