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Customer Service Office

Location:
Seffner, FL
Posted:
April 04, 2019

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Resume:

Phillip Rohan Kentish Jr.

**** ******** **.

Seffner, FL 33584

404-***-****

ac8z7i@r.postjobfree.com

Customer service professional offering:

●An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

●Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively

●a strong background in planning and academic and musical instruction. Adept at coordinating with families to ensure complete satisfaction.

EXPERIENCE

Frontline Media Solutions Inc, Toronto Ontario Canada — Regional Store Supervisor

November 2018 - February 2019

●Recruiting, training, supervising and appraising staff

●Ensuring compliance with health and safety legislation

●Preparing promotional materials and displays

●Liaising with head office

FMT Port of Manatee County, Tampa FL — Cargo Unloader

December 2017 - January 2018

●Maintained tools, equipment, and work sites.

●Removed debris and trash

●Performed each task with focus on quality

●Loaded and unloaded structure materials and moved materials in work areas

●Supervised a 6 man crew

Private Families, Tampa FL — Homeschool Teacher

August 2018 - March 2019

●Worked with students, individually and in groups, as well as in varying grades, in multiple academic areas.

●Integrated technology in instruction, through using online sources such as Khan Academy and Kumon

●Assisted students on their assignments for basic understanding

●Reviewed questions to prepare for preventable errors

Private Families, Tampa FL — Music Instructor

October 2014 - November 2017

●Designed standards based curriculum with project based learning, performance, and analysis

●Taught individual music lessons with elementary, middle school and high school students

●Guitarist for church services

●Taught beginner to intermediate students in acoustic guitar

Private Families, Tampa FL — Home Tutor

March 2015 - October 2017

●Provided creative and proper study aides and techniques to assist student with future assessments

●Helped students improve in English and Math

●Develop academic strategies to improve student self sufficiency

●Contacted parents in order to arrange the tutoring session and inform them of the students progress

Subway, Tampa FL — Sandwich Artist

October 2014 - March 2015

●Swept, mopped, and kept up with cleaning tasks regularly

●Promoted customer satisfaction through personal interaction

●Served customers with courtesy, patience, and a smile

●Prepare daily food items, and cook simple foods and beverages such as sandwiches, salads, and coffee using proper safety precautions and sanitary measures

EDUCATION

Pivot Charter School, Tampa FL — High School Diploma

August 2013 - August 2018

●Completed courses such as Honors Music and Technology

EXTRACURRICULAR ACTIVITIES

Battle Arts Academy, Toronto Ontario Canada — Professional Wrestler

●Wrestled in front of live audiences (approx. 300) for entertainment purposes

●Participated in self defense classes such as boxing, MMA, and Judo

●Trained on a strict diet and exercise routine

SKILLS

●Acoustic Guitar (6 years)

●Electric Guitar (5 years)

●Caregiving (5 years)

●MS Word, Excel, Powerpoint proficient (6 years)

LANGUAGES

●Fluent in English



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