Phillip Rohan Kentish Jr.
Seffner, FL 33584
ac8z7i@r.postjobfree.com
Customer service professional offering:
●An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
●Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively
●a strong background in planning and academic and musical instruction. Adept at coordinating with families to ensure complete satisfaction.
EXPERIENCE
Frontline Media Solutions Inc, Toronto Ontario Canada — Regional Store Supervisor
November 2018 - February 2019
●Recruiting, training, supervising and appraising staff
●Ensuring compliance with health and safety legislation
●Preparing promotional materials and displays
●Liaising with head office
FMT Port of Manatee County, Tampa FL — Cargo Unloader
December 2017 - January 2018
●Maintained tools, equipment, and work sites.
●Removed debris and trash
●Performed each task with focus on quality
●Loaded and unloaded structure materials and moved materials in work areas
●Supervised a 6 man crew
Private Families, Tampa FL — Homeschool Teacher
August 2018 - March 2019
●Worked with students, individually and in groups, as well as in varying grades, in multiple academic areas.
●Integrated technology in instruction, through using online sources such as Khan Academy and Kumon
●Assisted students on their assignments for basic understanding
●Reviewed questions to prepare for preventable errors
Private Families, Tampa FL — Music Instructor
October 2014 - November 2017
●Designed standards based curriculum with project based learning, performance, and analysis
●Taught individual music lessons with elementary, middle school and high school students
●Guitarist for church services
●Taught beginner to intermediate students in acoustic guitar
Private Families, Tampa FL — Home Tutor
March 2015 - October 2017
●Provided creative and proper study aides and techniques to assist student with future assessments
●Helped students improve in English and Math
●Develop academic strategies to improve student self sufficiency
●Contacted parents in order to arrange the tutoring session and inform them of the students progress
Subway, Tampa FL — Sandwich Artist
October 2014 - March 2015
●Swept, mopped, and kept up with cleaning tasks regularly
●Promoted customer satisfaction through personal interaction
●Served customers with courtesy, patience, and a smile
●Prepare daily food items, and cook simple foods and beverages such as sandwiches, salads, and coffee using proper safety precautions and sanitary measures
EDUCATION
Pivot Charter School, Tampa FL — High School Diploma
August 2013 - August 2018
●Completed courses such as Honors Music and Technology
EXTRACURRICULAR ACTIVITIES
Battle Arts Academy, Toronto Ontario Canada — Professional Wrestler
●Wrestled in front of live audiences (approx. 300) for entertainment purposes
●Participated in self defense classes such as boxing, MMA, and Judo
●Trained on a strict diet and exercise routine
SKILLS
●Acoustic Guitar (6 years)
●Electric Guitar (5 years)
●Caregiving (5 years)
●MS Word, Excel, Powerpoint proficient (6 years)
LANGUAGES
●Fluent in English