Sales Customer Service

EDUCATION:

Montclair State University Montclair, NJ

Bachelors of Arts in Linguistics Graduation: December 2019

Bergen Community College Paramus, NJ

Associate Degree in General Curriculum Graduation: August 2016

PROFESSIONAL EXPERIENCE

Market Source Inc. December 2017-December 2018

Dyson Brand Ambassador Paramus, NJ

●Greet customers and ascertain what each customer wants or needs. Served multiple customers, discovered their needs, and made recommendations to generate sales

●Product knowledge and maintain records related to sales.

●Position Dyson value and creating product and brand awareness

●Resolved customer complaints by determining the cause of the problem and finding the best solution

●Represent MarketSource and Dyson in a professional manner at all times. Communicate effectively Dyson's features, products and services to a variety of customers

MUJI USA August 2016-April 2018

Sales Associate Paramus, NJ

● Helped customers make selections by building customer confidence by offering suggestions and opinions

● Resolved customer complaints by determining the cause of the problem and finding the best solution

● Contributed to team efforts by accomplishing organizational goals as needed

● Served multiple customers, discovered their needs, and made recommendations to generate sales

Poke Bar July 2017-December 2017

Crew Member New York, NY

●Greeted customers on arrival and ask for their order

●Took orders and inform customers about Poke

●Cleaned and stocked customer eating areas and equipment

● Relay order information to kitchen staff using POS and ensure order is filled correctly

● Maintain inventory and records

Veronique Idea Corporation March 2017-August 2017

Clerical Work and Sales New York, NY

● Assisted vendors for weekly orders and informed them about sales.

● Communicated vendors through email and phone calls.

● Created and processed sales orders and invoices through a business software

● Organized and prepared repair list through Microsoft Access Database

UNQLIO November 2015- January 2016

Retail Sales Associate Edison, NJ

● Ensuring that we provide excellent customer service to our guests to ensure the store made our weekly sales goals

● Providing superb services to our guests; positive attitude, guests felt welcome and were satisfied with our services

● Maintaining a certain level of standard in regards to cleanliness and organization.

SKILLS

Computer and Technical Literacy: OS X 10.7, Microsoft Suite (Word, Power, Outlook, Excel, Access)

Foreign Language: Korean and American Sign Language

Contact this candidate