Manager Sales

DIANA NEUMANN

**** ********* **. **********, ** *0586

636-***-**** • ***********@*****.***

https://www.linkedin.com/in/diana-neumann-b5798266

SUMMARY:

Strategic and innovative business leader with over 20 years’ experience aligning business and people strategies, developing high net worth client relationships, and delivering exceptional results through business development. Recognized for leveraging core strengths and connections to develop new business, establish lasting relationships, and secure strategic alliances.

PROFESSIONAL EXPERIENCE:

FIRST MIDWEST BANK, Joliet, Illinois (2008 –March 2019)

Branch Manager II (January 2019– March 2019)

Overdraft Services Program Manager (March 2018– January 2019)

Branch Banking Sales Assistant to the Head of Branch Banking (May 2017-March 2018)

Overdraft Services/Floats/Sales Team Supervisor (June 2010-May 2017)

Customer Service/Business Representative III (June 2008 – June 2010)

• Managed growth and profitability of the branch/bank

• Top performer in Small Business initiative

• Achieved top referral results exceeding 127% to Goal

• Developed and implemented strategic sales and marketing plans

• Bank liaison within the community to provide service and product education

• Managed teams of 4-10 individuals

• Conducted team training, performance evaluations, and mentoring

• Executed routine audits for adherence to company policies and procedures

• Enhanced internal policies and procedures, including a quality assurance review

• Provided metric data, quality monitoring, and performance feedback to management

• Main contact for the Consumer Financial Protection Bureau (CFPB) Overdraft audits

• Facilitated Internal and External User access to overdraft systems

FIRST NATIONAL BANK OF ST. LOUIS, (2003-2008)

Assistant Branch Manager

NEUMANN DISTRIBUTION COMPANY, ST. PETERS, MISSOURI (2001-2003)

Office Manager

• Secured expedient distribution channels

• Implemented new products and software

• Increased company profits through client relations, sales, networking, and trade shows

FORT DEARBORN FEDERAL SAVINGS AND LOAN, Chicago, Illinois (1988-1990)

Teller Supervisor

AREAS OF EXPERTISE/CERTIFICATIONS:

• Agile Project Management

• Mergers and Acquisitions

• Financial Audit

• Notary Public

EDUCATION:

• Joliet Junior College (Business courses)

• Center for Financial Training, St. Louis, Missouri

• Notre Dame High School, Chicago, Ill

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