Pharmacist

KENDREA BAILEY

416-***-**** Email: ***************@*****.***

Registered Pharmacist

HIGHLIGHTS OF QUALIFICATIONS

Over 9 years’ pharmacy experience – drug formulary, ingredients, compounding, analyzing prescriptions/inventory management/recordkeeping

Successful completion of the Pharmacy Examining Board of Canada Qualifying exam on first attempt

Certificate of Qualification for Pharmacists from Pharmacy Examining Board of Canada

Recipient of “Top Performer for Quarter Award” - Shoppers Drug Mart Patient Contact Centre for outstanding services rendered

Accomplishment of maintaining steady growth in sales by 20% and decreasing prescription filling time by 15 minutes through accurate and timely inputting, filling and verification of information

Strong skills in managing staff, facilitating training and development, generating sales, inventory control and record keeping

Ability to work independently as well as perform tasks cooperatively in a team environment

Proficient in MS Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint), Health Watch and Delta software applications

Strong skills with Fillware and Kroll software applications

EMPLOYMENT HISTORY

Pharmacist March 2018 – Present

Shoppers Drug Mart, Mississauga

Greeted patients and verified accuracy of all pertinent prescription information prior to filling

Checked prescription medications with a high degree of precision

Provided counseling on prescription medications

Reviewed and Interpreted physicians orders and detecting possible drug interactions

Communicated with health care provider effectively

Provided counseling and recommendation on over the counter medications

Maintained patient care information in computer system using DELTA software

Pharmacy Representative 2015 – 2017

Shoppers Drug Mart Patient Contact Centre, Mississauga, ON

Processed refills accurately and proficiently that were requested by patients

Utilized the auto fax function to send reauthorization requests to physicians

Appropriately escalated patient concerns to the pharmacist to resolve the patient concerns and query

Provided one on one training to new team members to help them understand work flow and processes

Met weekly, quarterly and yearly departmental goals and exceeded productivity by 15% based on performance metrics and quality goals

Adhered to program specific data entry guidelines/requirements with sound documentation practices using pharmacy and internal software applications

Community Pharmacist

Health Plus Pharmacy, Jamaica 2009-2014

Genus Pharmacy LTD, Jamaica 2008-2009

Improved patient compliance levels through patient education, regular medical checks and formulating check tables for medications administered

Supervised a staff of 5 colleagues; coached and trained over 6 pharmacy interns using leadership and management skills effectively and building a strong team of health care providers

Maintained inventory of supplies and replenished stocks through daily ordering

Created MS Excel spread sheets to assist Manager in tracking sales through data review and analysis

Communicated with customers and provided accurate information based on individual needs

Dispensed and ensured accuracy of all prescriptions, products and services supplied

Instructed patients on how to use medications, discussed possible side effects and advised on proper storage of medications

Liaised with other healthcare professionals

Pharmacy Intern

St. Ann’s Bay Hospital, Jamaica 2006-2007

Cornwall Regional Hospital, Jamaica 2007

Carried out dispensing duties and provided couseling services to patients

Ensured accuracy in dispensing by double checking prescriptions

Maintained and updated prescription records; Monitored inventory levels on a daily basis

Facilitated prompt retrieval of prescription records through regular filing

Maintained stock of pharmacy supplies through weekly verification and processed reordering as and when required

EDUCATION

Bachelor’s Degree in Pharmacy 2006

University of Technology, Jamaica

PROFESSIONAL DEVELOPMENT & MEMBERSHIP AND AFFILIATIONS

Member, Pharmaceutical Society of Jamaica 2009-Present

Member, Ontario College of Pharmacist 2017-Present

Certificate - Injectable Medication & Vaccine Administration 2018

Pear Healthcare Solutions Inc.

Certificate- CPR and First Aid (Level C) 2018

Canadian Red Cross

Certificate of Qualification- Pharmacist 2016-2017

Pharmacy Examining Board of Canada

REFERENCES AVAILABLE UPON REQUEST

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