Mental Health Medical

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EILEEN MACK, LMSW

Rochester, NY 14624 • ***********@*****.*** • 585- 775-9084

LICENSED MASTERS SOCIAL WORKER

Exceptionally dedicated New York State Certified School Social Worker with 15+ years’ of providing rehabilitation services to adults, children, adolescents and families. Committed to improving the quality of life for clients by attentively listening to and advocating for their circumstances, hopes and dreams. Demonstrate expertise in leading cross-functional work teams devoted to client progression and success. Medical assisting experience. Proven expertise in:

• Oral and Written Communication

• Constructive Counseling

• Employee Training & Development

• Treatment Plan Development

• Client Assessment & Diagnosis

• Family Support & Medical Assisting

• Collaborative Leadership

• Regulatory Compliance

EDUCATION AND CERTIFICATION

Master of Science in Social Work, concentration in Mental Health Alabama A&M University

Huntsville, AL

Bachelor of Science in Social Work

Jackson State University

Jackson, MS

Associate of Arts

Jones County Junior College

Ellisville, MS

PROFESSIONAL EXPERIENCE

K12 Student Learning Experience: volunteer seasonal position 2010-Present, provided assistance to the Biomedical Science Workshop Coordinator and performed the following duties: assessed and counseled at-risk youth, coordinated microbiology activities for high school students in preparation for competition part of the RIT STEP program. Graded student quizzes and monitored performance. Championed student success through ongoing mentorship in developing leadership skills, maturity, performance improvement and team contribution.

EILEEN MACK, LMSW • Page 2

EPILEPSY FOUNDATION – Rochester, NY

Behavioral Health Specialist, 2008-2010

Performed mental health and risk assessment to determine proper patient diagnosis and treatment program. Developed comprehensive patient-focused intervention plans in working directly with patients and their families. Provided therapy to clients struggling with anxiety, depression and trauma and TBI. Continuously supported progress in a structured and nurturing environment. Mentored new colleagues to provide support and encouragement during on boarding. Assisted in crisis intervention and case management. Referred patient to other services when needed. Partnered with teachers to aid in improving student behavior and coursework.

FIRST ENTRY – Pattison, MS

Psychotherapist & Supervisor, 2002-2008

Performed clinical assessment on patients upon intake to make determinations and recommendations regarding necessary services such as counseling, psychiatric, substance abuse, and concrete services. Conducted mental health therapy for patients with diagnoses such as bi-polar and schizophrenia. Performed psychotherapy for children and adolescents. Provided written feedback to parents on a student’s IEP goal performance. Maintained resilience during crisis intervention and psychiatric emergencies. Supervised a team of four direct reports and three interns. Interviewed, hired and trained new employees. Delegated assignments and responsibilities and mentored staff to encourage continuous professional development. Performed employee reviews and offered opportunity feedback to enhance performance. Assisted patients with finding employment, financial support and character development training. Attended home visits as needed.

PACE/HEAD START – Hattiesburg, MS

Counselor, 1998-1999

Served as a family support counselor providing information and resources to low-income and at-risk families. Attended home visits to follow up on reports of abuse and or neglect. Served as an advocate for families providing education, support services and referrals for needs. Authored reports and recommendation plans including ones regarding removing the children from the home/family. Ensured parents followed all compliance requirements. INTERNSHIP EXPERIENCE

UNIVERSITY OF ALABAMA AT BIRMINGHAM HOSPITAL – Social Work, Birmingham, AL, 2005

HUNTSVILLE CITY SCHOOL SYSTEM – Forensic Social Work/Truancy Officer – Huntsville, AL, 2005

JONES COUNTY HUMAN SERVICE DEPARTMENT – Social Work – Laurel, MS, 2003

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