Administrative Assistant Sales

Sharron Carroll

***** *. ********** **. ******, AZ 85653

************@*****.*** 602-***-****

SUMMARY

Highly organized and detail oriented Office/Administrative Management Professional with solid experience in daily office operations. Excels in an up tempo company atmosphere with an ability to multi-task with focused attention on quality. Motivated team player with positive “can do” attitude.

Customer Focused

Budget Management

MS Office Suite

Google Drive

Skype for Business

Concur Travel software

SAP software

PROFESSIONAL EXPERIENCE

IGT Global Solutions Corp. – Phoenix, AZ

Administrative Assistant (2017 – present)

Successfully manage an extremely busy desk through organization, prioritization and administrative efficiencies continually meeting daily, weekly and monthly deadlines.

Handle all AP functions for the Phoenix office including processing invoices, tracking expenses in Excel and balancing to the General Ledger on a monthly basis for 3 cost centers.

Maintain receipts, post expenses and reconcile bank statements on a monthly basis

Compile daily sales figures into weekly and monthly billing to our sole Vendor – Arizona Lottery.

Create requisitions for PO’s needed for upcoming purchases.

Maintain all office and shipping supplies for two locations. Conduct weekly inventory of supplies on hand and order supplies as necessary.

Budget tracking for 3 cost centers.

Work in coordination with our Instant Ticket Warehouse to track on hand ticket stock. Follow strict rules of destruction when an instant ticket game ends which includes a thorough inventory of all remaining ticket stock and prompt reporting to the AZ Lottery.

Use, maintain, update, analyze complex excel spreadsheets on a daily basis.

Use Concur Travel management to book travel for company managers as well as reconcile travel expenses for supervisor.

HR functions include analyzing bi-weekly payroll reports in order to track PTO, sick time and overtime of employees in 3 cost centers, work in partnership with hiring managers in order to provide new hires with all necessary forms, handbooks and documentation; complete the onboarding process with new hires.

Truckstop.com - Phoenix, AZ

Office Manager (2017)

Delivered office management leadership and support to a growing 25 person team. Leveraged knowledge in facility management, culture-related events and process facilitation. Partnered closely with home office in Idaho to deliver on requested projects.

Built new hire orientation packages in support of future hiring up to 50 employees.

Managed annual event budget of approximately $5,000/year.

Evaluated requests for proposals for physical site updates and cultural business support of ~$10,000.

Implemented new security protocols to accurately track visitors and employees.

Increased marketing effectiveness by developing a merchandise catalog that will impact upwards of 1,000 customers/year.

Created employee engagement opportunities through special events, food, creative décor and games.

Charles Schwab - Phoenix, AZ

Associate Financial Services Professional (2016-2017)

Performed effectively in a fast-paced, inbound service center environment.

Successfully completed a mix of instructor led classroom training and on-the-job learning (OJL).

Assisted in the resolution of client issues by leveraging technology and business experts within Schwab to identify efficient and effective methods to meet client goals.

Famous Dave’s Legendary Pit Bar-B-Que, Corporate Offices - Scottsdale, AZ

Office Manager – Catering Division (2006-2016)

Utilized professional communication skills to retain customers and resolve complex issues. Partnered with senior managers to execute on required projects in support of office requirements.

Instrumental in the hiring, training and supervision of Catering Sales Specialists.

Influential in moving company from QuickBooks to Caterease, a catering and event planning software.

Caterease software increased productivity and efficiency of catering sales staff and saved the company thousands of dollars each year.

Redesigned catering work orders to accurately capture details of complex events.

Developed sales goals and objectives to achieve monthly, quarterly and annual targets.

Designed creative and compelling marketing material to drive catering business.

Demonstrated success in Sales Prospecting using various resources and networking opportunities which led to ~$50,000 in sales.

Effectively managed, maintained and updated company client and contact databases containing upwards of 6,500 records.

Collaborated in the design and implementation of a Catering Training Program.

EDUCATION

University of Arizona - Tucson, AZ

Bachelor of Science, Renewable Natural Resources

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