Call Centre Marketing

CURRICULUM VITAE

OF

MATSHEDISO SOMO

Name : Matshediso

Surname : Somo

Contact number : 076-***-****/073-****-***

Address : ** ******** ******, ************** ****

Languages : Setswana, English and Sepedi

Criminal Records : None

Nationality : South African

ID number : 830-***-**** 086

Marital Status : Single

Religion : Christian

ACADEMIC RECORDS

Name of Institution : Gabi Multi Service / Call Centre Training

Qualification : Inbound / Outbound Call Centre Certificate

Year obtained : 2013

Subjects : Inbound Call centre, listening skills, negotiating skills, problem solving skills, selling skills

Name of Institution : Ntswane High School

Grade Passed : Grade 12

Year obtained : 2001

Subjects : Setswana

English

Afrikaans

Biology

Geography

EMPLOYMENT HISTORY

Name of Company : Centurion Glass and Aluminium

Position Held : Glazer

Responsibilities : Glazing, putting rubber on windows and sealing with silicone

Date : February 2014 till December 11, 2014

Reason for leaving : Contract expired

Reference : Valentine Morata

Dispatcher – (012-***-****

Name of Company : Echo 4x4 Centre

Position Held : Fitment

Responsibilities : Fitting

Date : August 2007 till October 2009

Reason for leaving : Retrenched

Reference : Benita Van Bilijoen

Supervisor - 082-***-****

Name of Company : Rock of Faith Outreach Int’l

Position Held : Inbound Call Centre Agent/Marketer

Responsibilities : Receiving calls from clients

Updating candidates information on system

Assisting clients with CV’s of right candidates

Fundraising Activities

Marketing the beneficiaries that completed courses

Through Rock of Faith Organization (NPO) calling

Companies and marketing the CV’s.

Scheduling appointments

Sourcing for companies that work with NPO’s

Typing, photocopying, Scanning

General office work

Date : January 2013 till August 2013

Reason for leaving : Contract expired

Reference : Dima Anaemene

Director/Founder – (011-***-****

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