Joanna Carrington
Miami, FL *****
Phone: 305-***-****
Email: **********@***.***
Medical Assistant
Companionate healthcare professional with exceptional clinical skills. Comfortable in emergency situations and adept in crisis management while effectively multi-tasking complex assignments with tight deadlines. Successful in managing time, prioritizing tasks, and exercising judgment required to improve the quality of patient care. Skilled in clinical procedures with strong emphasis on patient/family education.
CORE MEDICAL SKILLS
Specimen Collection
Assessments
Diagnostics
Phlebotomy
Vitals
Records Management
Telephone Triage
Front Desk
Charting
Office Operations
Empathetic
Compassionate
Nurturing
Sensitive
Personable
Time management
Prioritizing work
Multi-tasker
Organized
Team player
PROFESSIONALSKILLS
Good interpersonal skills and ability to relate with and satisfy all kinds of customers
Able to relate to special health needs and problems in a multi-cultural environment
Skilled in medical procedures with a strong emphasis on patient/family education
Strong ability to understand written instructions and policy statements
Possess a strong work ethic and commitment to customer service excellence
PROFESSIONAL EXPERIENCE
Medical Assistant (Intern) – Women’s Health Services, North Miami Beach, FL 10/2018 - 12/2018
Obtained vital signs (temperature, heart rate, blood pressure, respiratory rate, weight) of patients.
Recorded pertinent information, status, and data concerning the patient’s progress and well-being.
Prepared examination rooms and reported patients' condition to doctor prior to examination.
Performed office duties such as, patient scheduling, and filing of medical information into database.
Managed supplies and restocked inventory to ensure optimal availability for office staff and patient care.
Ensured that the waiting room, front desk and examination rooms were cleaned and sterilized daily.
Worked with office staff to make sure that each patient room was sanitized and prepared for procedures.
Sales / Cashier – Babies R Us, North Miami Beach, FL 12/2017 - 07/2018
Greeted customers entering the store, and helped select products that best fit their personal needs.
Processed customer transactions, maintained sales records, and balanced register at end of shift.
Stocked and restocked inventory when shipments were received, and reorganized the sales floor.
Took inventory, sorted merchandise, assigned relevant price tags and labels, and restocked shelves.
Assisted with moving new merchandize onto the floor and maintained floor display tables.
Cashier/Sever – Subway, North Miami Beach, FL 01/2016 - 07/2016
Assisted with coordinating activities of front counter to provide fast and courteous service.
Identified price of meals ordered, issued receipts and change due to customers, and identified wait time.
Processed payments, balanced cash drawers, and maintained records related to sales.
Assisted with inventory of food products delivered, and stocked service areas with supplies.
Maintained a clean and safe workplace, with emphasis on restaurant safety guidelines.
EDUCATION & CERTIFICATION
Medical Assistant – Florida Career College, Pembroke Pines, FL Graduated November 2018