Social Media Sales
Resume:
BENNEDICT BERNASCO BAIDOE
Fanmilk Ltd. P. O Box *83, Tamale +233-***-****** *********@*****.***
BRIEF PROFILE
A business graduate with a bachelor’s degree in commerce and experience in diverse business environments. Comprehensive background in human resources, sales, customer relationship management, accounting systems, marketing, government and various types of private companies. A high level of initiative, organizational talent and analytical skills, excellent verbal and written communication skills, great interpersonal skills, and very adept at building relationships with clients. Strong negotiation and leadership skills and experience in working with high level professionals; notable customers have included the ITOCHU Corporation, Erata Motors, Changan Motors, Swiss Group, and SNEDA Motors.
PROFESSIONAL EXPERIENCE
Online Marketing and Advertisement Autotrader Ghana April 2018 – July, 2018
• Contributed to the planning and designing of the Autotrader Ghana website and mobile application
• Created online platforms, handled decision making and all social media accounts
• Generated leads and earned business opportunities from various garages in the region
• Search engine optimization
• Attended to customer calls and complaints
Human Resource Manager Jeff Plastics Company Limited June 2016 - April 2018
• Built an impressive record in employee performance through a series of progressively responsible position leading, motivating, and ensuring compliance with company rules and regulations.
• Managed over one hundred and fifty employees, kept records and performance reviews
• Responsible for mediation, negotiation and formal hearing of complaints by employees
• Prepared monthly payroll and payment of wages/salaries to employees
• Submitted SSNIT contributions
• Responsible for Hiring, Recruiting and Retention of factory staff
• Advised management on key financial issues
• Supervised other roles in the department
Additional Responsibilities
Accounts Officer,
• Prepared monthly returns of income and expenditure Sales Person/HR Assistant EDSIAW Company Limited November 2015 – June 2016
• Achieved an 80% increase in sales targets by delving into unexplored locations in the region
• Assessed and monitored market needs relative to trends and directed the improvement and execution of sales methodologies to grow market share and profits.
• Boosted sales revenue of existing customers by 50% in 12 months
• Grew the existing customer base in the Greater Accra Region from 24 to 38 customers
• Delivered products as per customer orders as well as getting reviews on our products and customer service
• Explained products and prices, and answered new questions from customers
• Assisted the H.R in the preparation of monthly payroll, drafted letters, and performed other duties was required by the H.R Manager
National Service Person Ghana Education Service September 2014 - August 2015
(Examinations Unit)
• Created excel spreadsheet for the collection of data from the basic schools, and automatic computation and analysis of the records
• Registered candidates for the Basic Education Certificate Examination (B.E.C.E) candidates and contributed to the improvement of the software by suggesting WAEC officials added the 3.5 and 4.0+ versions of the .Net Framework in later versions
• Responsible for generating analysis and subject grading reports of over seven hundred basic schools to be used by the Director of the GES
• Provided one-to-one support and guided head teachers on registration procedures as well as the distribution of B.E.C.E results, certificates, analysis results, and stationery to the basic schools
• Attended workshops, seminars, training programs, lectures, and conferences with the West African Examination Council (W.A.E.C) and other institutions. Social Media Karpos Consult and Business Services June 2013 – August 2015 Marketing & Advertisement
• Recorded daily sales and purchases
• Made advertisements and attended to the needs of customers online
• Created social media platforms and linked it to other social media handles to reach a wide customer base
• Educated customers and members of our various groups about the company's services
• Ensured a customer friendly atmosphere
EDUCATION
University of Cape Coast Cape Coast 2010 - 2014
Bachelor of Commerce (Accounting & Finance)
Major Subjects Studied
• Advanced Accounting
• Auditing
• Strategic Management
• Management Accounting
• Financial Management
Konongo Odumasi Secondary School Konongo 2006 - 2009 WASSCE CERTIFICATE- (Accounting Option)
SKILLS
• Social Media Marketing and Advertisement
• Customer Needs Analysis and Retention
• Human Resource
• Lead Generation & Business Development
• MS Word/Excel/PowerPoint
• Tally/SPSS
• Strategic Planning & Implementation
• Data Analysis
• Search Engine Optimization
• Administrative Assistance
• Sales and Marketing
• Data Entry
• Excellent interpersonal skills
• Customer Relationship Management (CRM - Salesforce)
• Building Alliances & Partnerships
AFFLILATIONS AND ACTIVITIES
Member, Full Gospel Business Men’s Fellowship International Representative, National Union of Presbyterian Students, Ghana (NUPS-G), UCC 2012/13
Organizer, National Union of Presbyterian Students, Konongo Odumasi Secondary School 2008/09
AWARDS
Executive, National Union of Presbyterian Students, UCC May 2013 REFERENCE
Mr. Emmanuel Asare Boahene
Deputy Examinations Officer
Examinations Unit
Ghana Education Service
Mr. George Tackie
Lecturer
Department of Accounting & Finance
University of Cape Coast
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