An energetic and enthusiastic Operation Relationship Manager, assisting suppliers and resellers for the past 1.7 years to find what they are looking, for my skills include assessing prospects, making most of the available options to resellers, and closing a profitable deal. I also take on follow-up roles as and when required. And always give integrity towards work. I have good communication and listening skills with self-Control and always positive attitude. WORK EXPERIENCE
( Mosixtech Pvt Ltd (Shopperts) – 1
Sept 17 to till now (Operation Relationship Manager)
To proficient in smooth processing of all back-end operations and setting process with key focus on market trends.
Building, Maintaining and retaining healthy business with or resellers to generated more business from existing Suppliers.
Capable in interacting with different suppliers and for executing the sales of all latest design and enhancing the overall efficiency of the organization.
Communicate and negotiated with the existing suppliers and new as well, and give best deal to resellers.
Possess excellent interpersonal, communication and organizational skills.
Manage the day to day performance of order fulfilment, returns, transfer and daily replenishment shipments.
To maintain resellers service information and company policies (e.g. Returns and issues, shipping information, ordering and payment)
Sound knowledge of customer choice and preference according to market trends.
Focus on Ecommerce jargon (i.e. GMV and NMV)
Adept in interfacing with resellers for understanding their requirements & suggesting the most viable solution and cultivating relations with them for customer and supplier retention.
Acquire brands from the market.
To handling resellers issue, Returns and grievance and give relevant information about the product.
Review Marketing trends.
Handling all the brands products, issues and Payment as well.
Conversant in maintaining the TAT specified for the task as per quality for enhanced customer satisfaction level.
To play a vital role while handling overall functioning of processes & implementing processes in the company.
Resourceful at maintaining relationship with suppliers to achieve quality product and service norms by resolving their reseller’s service.
Use SLA to help clients and supplier or brands as well.
Capable of gathering / updating data to maintain departmental records and data base. Rohit Vedwal
Email : firstname.lastname@example.org
Contact Number : +91-852*******
KEY SKILLS AND CORE COMPETENCIES
Able to manage significant changes that may occur in start-up.
Able to Manage Multiple task in one time.
Disciplined & Punctual and sincere.
Able to Manage patience in rude situation.
Coordinated with team member.
Compete any situation with handling too much pressure.
Able to communicate with Suppliers and resellers at all levels.
Proactive and able to work well with deadlines.
Motivated by Problem solving.
Collaborative and very efficient.
Demonstrated success in managing a team.
Make Good culture and healthy relationship with peers.
Able to handle situation with over promised under delivered
Well versed with MS Office suite ( Word, Power point and excel) Personal
Commitment to excellence.
Treating problems or unexpected events as opportunities to learn.
Motivated by exceeding targets and expectations.
Eager to learn new things.
Very Balancing between personal life and Professional life. AWARDS AND RECOGNITION
Best Go-Getter of the Month award in 2018 from Management Team.
Letter of appreciation for overall performance and showing commitment towards work and goals.
Appreciate by Boss while handled peers work, when they have taking off or feeling sick.
My commitment for work differ my value towards organization. EDUCATION
PGPM- MBA from Fostiima Business School – 2015-2017 With 1 st
B.B.A from HNGBU – 2011-2014 with 1
from C.B.S.E – 2011 with 2
from C.B.S.E – 2009 with 2
INTERESTS & HOBBIES
Ability to plan and organize things.
Interested in volunteer activities.
Love to run fast bike.
Date of Birth : 26th June, 1993
Linguistic Abilities : Hindi and English
Residential Address : 4- D kalaka ji- New delhi -019 Declaration
I hereby declare that all the information of my skill is truth and correct of the best my knowledge.