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Social Media Manager

Brampton, ON, Canada
50000 CAD/Year
March 31, 2019

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Tel: 647-***-**** / E-mail:


Highly skilled Human Resources Professional with 9 years of progressive experience and solid expertise in delivering results. Self motivated with expertise in HR Policy & Processes, Talent Management, Recruitment, Compensation Planning and Performance Management.


Talent Management: Reengineer the recruiting process to ensure effective talent acquisition strategies like open house, walk-ins, and employees’ references. Harnessed job boards, social media like Indeed, Monster, LinkedIn and Facebook for specialized skills & priority hiring. Training & Onboarding: Partner with senior leadership on development of training plans, metrics & key performance indicators. Designed onboarding docket and encouraged employee to take online trainings & certifications

Organization Development: Foster employee motivation, culture, teaming by monthly celebrations, quarterly teaming events and annual employment engagement survey. Career Highlights

HR Manager

ON TIME STAFFING/LEAD ON STAFFING, ONTARIO July 2017 – Present Responsible for talent management (recruitments & retention), job board management, client relation, compensation, training & development and employee relations, reporting to the director.

● Built-up solid recruiting process to include sourcing, pre-screening, updating of tracking system, coordination of interviews, performing assessments and coordinating for offer letters with client management.

● Managed full cycle recruitment for all types of technical/non technical positions. Develops effective recruitment plans to attract and identify qualified candidates using talent assessment tools, various recruitment channels and methodologies.

● Worked with lines of business, Hiring Managers & clients to understand talent requirements, develop search strategies, and managed end-to-end process .

● Handled employee terminations, grievance and other conflict situations in a sensitive, fair & respectful manner, keeping supervisors and management in confidence. Accomplishments

● Providing input & managing payroll for 100+ salaried/hourly employees in HRIS.

● Talent management in Job Board ( with new weekly registration of 100+ potential hire.

● Executed behavioral interviewing techniques to conduct screening interviews to hire top talent.

● Registration, co-ordination for client interview, orientation and onboarding of 50+ employees per week.

● Responsible for KPI and performance reporting for HR functions, prepared SHIVANI PATHAK

Tel: 647-***-**** / E-mail: LinkedIn: weekly/monthly reports that assists in continually improving the recruitment process.

● Serving as first point-of-contact for employees seeking neutral assistance promoting courtesy, respect and dignity. Managed the Employee Hotline, counseled employees by effective listening and probing, and provides advice to the team members in an emotionally sensitive environment.

● Got appreciated at multiple occasions by higher management for dedication & putting up new processes/matrices and got monitory/non monitory awards. Assistant HR Manager

HR Global LLP Oct 2013 – Jan 2017

Responsible for Benefits/Compensation, Training & Development and Employee Relations, while reporting to the Head HR Manager

● Responsible for leading the planning, management and administration of the annual compensation cycle including base pay, variable pay and equity-based compensation for both Executive and Non-Executive compensation.

● Partner with senior leadership on development Employee Market Analysis, Structure Development, Salary Administration Guidelines and Compensation Planning Development and Roll-outs.

● Handled employee terminations, grievance and other conflict situations in a sensitive, fair & respectful manner, keeping supervisors and management in confidence. Accomplishments

● Collaborate with HR Business Partners and other Centre of Excellences, assess, develop, implement and continuously improve compensation related processes to ensure consistent interpretation and administration of compensation programs

● Implemented Payroll and HR policies resulting in annual cost savings of $50K by per diem consolidation.

● Improved “employer branding” by working with the IT department to design, develop and launch the company’s intranet portal.

● Supported technical recruitment in the area of Micro-services, API Development, UI Frameworks (Node/Angular), Java/Spring, .Net, Big data & Machine Learning

● Headhunting (executive Search) for recruiting individuals to fill executive positions / specialized technical talent.

Senior Recruiter

INFOTECH GLOBAL PTE. Feb 2008 – Sep 2013

Directed and efficiently managed the Human Resources, Recruitments and Administration functions for the IT Services divisions of the company, reported to the Vice-President

● Specialized in sourcing & screening of top candidates through online job sites (Monster, Indeed & Workopolis), LinkedIn, Internal databases, networking, Employee Referrals, research, social media & Boolean searches.

● Contributed to work environment that promoted innovation and peak performance by integrating high-performance expectations into everyday business practice. Developed HR policies to support the organization’s core values and competencies

● Negotiated grievances and liaised with “Workers Safety Insurance Board” for claims processing. Coordinating return to work program, conducted exit interviews and designed new hire docket.


Tel: 647-***-**** / E-mail: LinkedIn: Accomplishments

● Managed and built strong relationships with leaders and business. Develop hiring pipeline, diversity hiring, compensation solutions that support business objectives

● Worked for a client, one of India's largest private Bank & insurance provider for setting up “Center for Excellence” for their compliance & alerts department.

● Optimized administrative procedures by sourcing, procuring and implementing automated time and attendance system.

Project Coordinator

EDUCOMP SOLUTIONS LTD. Jun 2002 – Jul 2005

Contributed to the efficiency of company operations by managing government schools for all HR & administration functions. Maintained daily/weekly reports for project progress, scheduling, budgeting and forecasting for project manager. Established work priorities, managed office support staff, ensured deadlines are met and procedures are followed.

● Sourced 'Niche Skill' Candidates and closed the requirement for the same in the shortest possible time frame as well as for vanilla skills.

● Coordinated calibration calls with the vendors on weekly and monthly basis - discussing performance, major errors & improvement areas.


● Hired 160 technical & non-technical staff for Government Schools across India in two months.

● Coordinated for setting up the contact center for 127 institutes across the country. Education

● Masters of Business Economics, (Major in Human Resource & Marketing),

● Bachelor’s of Science,

Professional Certifications & Skills

● Sheridan College - Certified in HR Management/Personnel Administration

● Certified Human Resource Generalist (CHRG), IIHR

● Certified SAP HCM HR Professional & Lean Six Sigma Green Belt

● Microsoft Office 2015 - Word, Excel, and PowerPoint

● HRIS/HRMS, SAP HCM, Time and Attendance Software

● Canadian Context: Extensive training in Sheridan College for HR sector regulations in Ontario and Canada. (Canadian Legislation, Health & Safety, Industrial Relations Employment Law & Diversity and Labor Relations)

References: Available on request.

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