Deborah A. Jankiewicz, SPHR, SHRM-SCP Human Resources Manager
email@example.com linkedin.com/in/dajsphr 815-***-**** Manhattan, IL 60442
Resilient, solutions-focused leader with proven expertise and consistent success in developing strategic plans, coaching staff, and building customer and employee relations. Utilizes adaptability to undertake complex assignments, meet deadlines, and deliver superior performance. Skilled in collaborating with all members of an organization to achieve business and financial objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing solutions. Technical proficiency in Peoplesoft, ADP, DVinvi, Oracle, Kronos, Attendance on Demand, SAP, Ceridian, Performance Now, ABRA, GEAC, HRMTI, Employease, Etime, Nextrak, Stromberg, MS Office, CIC, and Minutetrack. Beginner to intermediate fluency in Spanish. Experience with Lean Methodology.
Areas of Expertise include:
Training & Professional Development
Employee & Labor Relations
Recruitment & Retention
State & Federal Law
HR Policy Development
GRUNDY COUNTY • Morris, IL • January 2015 to August 2018
Human Resources Director
Partnered with the County Board to plan and administer personnel programs relating to labor relations, policy development, classification, compensation, and benefit administration. Developed strategic plans to support the county’s mission. Oversaw the onboarding process for new hires, which included performing background checks, composing offer letters, and collecting all necessary paperwork. Completed annual OSHA log. Composed and distributed monthly informational emails to employees to ensure accurate information regarding benefits, safety, wellness and employee news was given. Managed the end of employment process for employees, which included determining severance, conducting exit interviews, and terminating benefits. Served as the departmental FOIA Officer. Assisted with labor and union contract negotiations, including grievances for six union contracts. Managed annual HR budget of more than $125K.
Surpassed multiple departmental goals by conferring with department head concerning HR forecasting and organizational development planning.
Resolved multiple worker’s compensation injury cases by collaborating with third party claims administrators and local attorney to main accurate files and communicate with personnel.
Reduced disciplinary issues by reviewing exit interview and disciplinary cases data and delivering corrective action recommendations to management for continuous improvement.
Established programming to educate and enroll employees in health, dental, vision, and life insurance plans.
VILLAGE OF ALSIP MUNICIPALITY • Alsip, IL • December 2013 to January 2015
Human Resources Manager
Directed planning and administration of all HR functions including, but not limited to staffing, recruitment, risk management, policy development, and compensation planning. Collaborated with the Payroll department to resolve payroll matters quickly. Oversee worker’s compensation cases. Improve communication cross-departmentally through training exercises.
Selected to advise the Mayor, County Departmental Heads and other personnel on human resources and risk management matters in a mixed, non-union and multiple union environment.
Decreased costs by completing an I-9 audit, which resulted in the capture and correction of multiple errors.
WAL-MART • Elwood, IL • January 2009 to November 2013
Human Resources Generalist
Delivered a full spectrum of HR responsibilities to over 550 non-union distribution center employees across two 1.5-million-square-foot facilities. Directed 50 Line Managers on managing multiple HR issues and guiding staff through the HR lifecycle. Introduced company initiatives focused on improving HR processes. Supported two HR Representatives throughout tenure with mentorship, resulting in both personnel receiving company awards and promotions. Fulfilled staffing needs through worker reallocation and contingency planning for volume changes.
Instituted Career Path Associate Training and Advancement Program to increase the amount of internal hires, which resulted in several cross-departmental promotions.
Boosted accuracy and accountability of attendance by more than 300% for over 500 employees through the implementation of an attendance tracking program.
Minimized risks and FMLA abuse by collaborating with corporate managers to establish a leave procedure.
PETCO ANIMAL SUPPLIES • Joliet, IL • January 2007 to December 2008
Human Resources Manager
Composed strategic staffing plans for three national distribution center facilities with over 500 personnel. Conducted investigations on employee disputes and promptly delivered resolutions. Executed in-house training programs to reduce costs. Oversaw initiatives focused on wage restructure. Introduced programming to improve employee engagement
Launched start-up branch facility after recruiting two Operations Managers within a record breaking two-month period.
Achieved a zero-litigation rating after conducting multiple investigations of ER issues at multiple levels and partnering with Senior Leaders to resolve quickly.
ARMSTRONG WORLD INDUSTRIES • Kankakee, IL • January 2006 to January 2007
Assistant Human Resources Manager
Supported over 300 HR employees. Hired as a resilient tile SME while focusing on company-wide staffing and standardization initiative. Achieved an increase in employee retention rates by launching a new hire orientation that allowed employees an opportunity to integrate into the organization properly. Implemented an attendance tracking system to increase attendance ratings and ensure employees abide by attendance policies.
ESSELTE PENDEFLEX • Kankakee, IL • January 2005 to January 2006
Human Resource Manager
Delivered HR generalist support to over 250 employees in a non-union environment. Launched initiatives that focused on restructuring plant wages, rolling out HR policies, and improving internal communications. Composed new associate handbooks to ensure employees were well-versed on all protocol and procedures. Revitalized the HR department within five months by realigning employee relations.
Assistant Human Resources Manager, MARSHALL FIELDS, Chicago, IL
Human Resources Generalist, KMART CORPORATION, Manteno, IL
Human Resources Associate, FITCH, INCORPORATED, Chicago, IL
Master of Human Resource Management, Business Administration, Expected 2020, Keller Graduate School of Management • Chicago, IL
Bachelor of Arts Human Resource Management, Lewis University • Romeoville, IL
Certificates & Licenses
• SHRM-SCP Certification• SPHR Certification • PHR Certification
• Development Dimensions International Facilitator Certification