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Quality Manager/ Supervisor

United States
March 31, 2019

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JJ Joey Jones

256-***-**** E:

*** **** ******, *********, ** 35160



Automotive management professional with comprehensive knowledge of management and the automobile industry. Adept at providing an optimal level of professionalism that includes speedy resolutions to customer issues. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets. Proven skills in diagnosing and correcting malfunctions in all vehicle systems. Capable of completing repairs, installations and refurbishments in an accurate and efficient manner. Good recordkeeping, training and project management skills.

SKILLS Automotive industry Organizing

Service Repair Coordination

Technical Documentation

Performance Reviews

Power tools Collaboration

Electronic Diagnostic Equipment


Quality assurance Team building

Inspection Management

Safety conscious Scheduling

Strong technical aptitude Personal:

Inventory Strong oral and written

communication skills

Troubleshooting Team Player

Mechanical Analytical and problem

solving skills

Interpersonal skills

Automotive, basic, Business

Development, Interpersonal skills,

oral, experiments, Goal-Setting,

Inspection, inspector, Inventory,

Team building, Mechanical,

Organizing, Performance Reviews,

policies, Power tools, problem

solving skills, processes, product

improvement, Quality, Quality

assurance, repairs, Safety,

Scheduling, Team Player,

Technical Management, Technical

Documentation, test equipment,

troubleshoot, Troubleshooting,

Inspect vehicles, written

communication skills

Data analysis

WORK HISTORY WAREHOUSE SUPERVISOR 06/2018 to 02/2019 Kasia Talladega, AL

Handled fright and parcel shipment schedules, return and transfer processes and the oversight of daily warehouse operations. Maintained excellent performance standards while working in a hot warehouse environment.

Oversaw warehouse staff and maintained efficiency in a fast-paced environment.

Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Tracked production and quality control systems to detect production problems.

Kept detailed records of inventories and merchandise inventory transactions.

Completed daily operations on time and maintained high standards of accuracy.

Managed resource allocation and scheduling of all employees. TEAM MANAGER 09/2005 to 10/2016

Honda Manufacturing of Alabama Birmingham, AL

Implement company's policies and goals Collect and manage the distribution of non-conformance data Monitor and adjust production processes as needed Identify topics for implementation of product improvement Document repair actions Service and/or sometimes repair instruments and equipment as needed Identify causes of malfunctions and plan resolutions Inspect vehicles to ensure quality is adhered to Use power tools and specialized testing equipment to aid in diagnostics and repairs Ability to follow prescribed test procedures, use basic test equipment to troubleshoot, debug and make routine measurements. SUPERVISOR 03/2003 to 08/2005

Wadley, AL

Perform various tests or experiments of moderate complexity, sometimes requiring modifications in test set-ups or procedures Estimate costs and set quality standards Effectively supervise and motivate team members Complete quarterly performance reviews Identify training needs for team members Draft timescale for production needs Gather data for analysis to check and verify applicability, practicality and accuracy of conformance to specifications Adhere to all Environmental, Health and Safety policies Quality inspector Ability to follow detailed work instructions and train others, as required Service and/or sometimes repair instruments and equipment as needed.

EDUCATION Associate of Science Degree Business 2006 Everest College, Milwaukee, WS

Diploma Automotive, Brick Masonry, Landscaping 2002 Job Corp Bowling, Green, KY

High school Activities Business Development Honda Young 2000 Professionals Human Resources/ Business Marketing University of Brevard Ashland, NC

Diploma 2000

Phillips High School, Birmingham, AL

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